FITUEYES INC Reviews 2,324

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, sturdy build, and appealing design. Many people are particularly impressed with the quick delivery service and the ease of assembly, often noting that the items look even better in person than in photos. However, some customers also noted issues with the ordering process, such as receiving incorrect items or experiencing delays in delivery. A few reviewers were dissatisfied with customer service, mentioning slow responses or difficulties with returns, though others found the support to be exceptional and helpful in resolving issues.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the excellent... See more

Quality

Customers had positive experiences with quality, often praising the excellent build and finish of products... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting prompt and fast... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise the easy ordering... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not sure about the name, but the product is quite nice. Deducted one star for styrofoam packaging and lack of convenient height adjustability. Height can be adjusted with a hex wrench, but the unit... See more

Company replied

Rated 5 out of 5 stars

Ordered Master V2 FT65 Floor TV Stand With Wheels and an extra Stand Plate from this company. Ordering process was seamless. Parcel was delivered in 2 separate parts by 2 different courier companies.... See more

Company replied

Rated 5 out of 5 stars

Very happy I found this TV stand. I was looking for ages for a quality TV stand and randomly stumbled upon a Youtube video of someone unboxing this TV stand. Order was seamless, good communicati... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this company through a Google search. After checking out their products, I was immediately drawn to the Picasso floor TV stand because of its stylish design. It looks absolutely stunni... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

FITUEYES was established in 2005, we provide audiovisual furniture with design quality to meet the new lifestyle for people who have the ultimate pursuit of life and enjoy the freedom of lifestyle, creating a new concept of audiovisual life. FITUEYES is a global brand and the new leader in the free lifestyle, and has sold more than 10 Million audiovisual home products to customers worldwide, bringing an ultimate audiovisual experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quality and Design

Quality and Design. Great value for money.

July 28, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Dear Customer,
Hello!
Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people.
Please do not hesitate to contact us if you have any problems with the products.
Best regards

Rated 4 out of 5 stars

LOVE the tv stand

LOVE the tv stand. Didn’t give it five only because the holes on the metal wheel that allows you to control the height were not the same size. The smaller allen wrench fit perfectly into one the other was too small for the wrench to fit. Used a hammer to move the wheel up☹️

July 30, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Dear Customer,

First, we apologize for the inconvenience caused by the hole size of our product. We will feedback this issue to our design department for improvement.

Additionally, we recommend that you can provide videos or photos via email. Upon receiving them, we will promptly assist in resolving the problem for you.

Again, we sincerely apologize for the trouble caused.

Rated 5 out of 5 stars

Fitueyes have proven it can be done

Fitueyes have proven it can be done. A well made, easy to assemble rack that's extremely affordable and will be a keeper for years to come.

July 27, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that our Fitueyes rack has met your expectations—from its quality craftsmanship to the ease of assembly, and especially that it feels like a long-term keeper at an affordable price.

Your support means the world to us, and it’s comments like yours that drive us to keep delivering products that balance durability, functionality, and value. We hope this rack serves you well for many years ahead, and please don’t hesitate to reach out if you ever need anything further.

Thanks again for choosing Fitueyes! 😊

Rated 4 out of 5 stars

It was easy to assemble once the first…

It was easy to assemble once the first boards were assembled. Wish a better Allen screw was provided because some screws could not be properly tightened

July 27, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thanks for your honest feedback! We’re glad assembly got easier once you started, and we truly appreciate you mentioning the Allen screws—we’ll look into that right away to improve.

Thanks for choosing us, and feel free to reach out if those screws give you more trouble.

Rated 5 out of 5 stars

New hi fi stand

My husband was impressed with all the screws separately numbered for each section. Lovely product, worth the money.

July 24, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Dear Customer,
Hello!
Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people.
Please do not hesitate to contact us if you have any problems with the products.
Best regards

Rated 1 out of 5 stars

I wish to return the items and the…

I wish to return the items and the customer support team went from OK to radio silence.

In the end I just returned the items without instructions and we will see how long it takes to be reimbursed for the item and shipping costs

July 23, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Dear Customer,
Thank you for your message. I would like to sincerely apologize for the inconvenience and trouble you have experienced with your recent order.
Regarding your request for a return, we had provided you with the warehouse return address and detailed return instructions as per your request. However, we have come to understand that you may not have received our initial email, which may have led to the misunderstanding that we had not responded. We deeply regret any confusion and inconvenience this has caused you.
To ensure there is no further miscommunication, we have re-sent the return instructions to you and have confirmed that your return request is now being processed. We will closely follow up on the progress of your return and will proceed with your refund, including both the item cost and shipping fee, as soon as the package arrives at our warehouse.
We sincerely appreciate your patience and understanding. If you have any further questions or require additional assistance, please feel free to contact us at any time.
With our sincerest regards

Rated 5 out of 5 stars

Good quality!

Good quality!

July 26, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thank you for taking the time to share your thoughts—we’re thrilled to hear you’re happy with the quality of our product!
We hope this product continues to serve you well, and please don’t hesitate to reach out if you ever need assistance or have more to share. Thanks again for choosing us!

Rated 5 out of 5 stars

Great

easy to put together, quality materials, looks great. Just what we wanted

July 25, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thank you so much for your fantastic review—we’re over the moon to hear our product checked all the boxes for you! It means a lot to know that the easy assembly, quality materials, and great look aligned perfectly with what you were hoping for.

Rated 5 out of 5 stars

beautiful stand

it arrived quickly. It took me a bit longer to assemble, but I managed to do it well.
The stand is perfect, My living room is small, so I needed something that would not take too much room. It is a beautiful stand. Love it!

July 25, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thank you very much for choosing fitueyes, and thank you for your feedback.We hope this stand brings you joy every time you look at it in your living room, and if you ever need anything at all down the line, please don’t hesitate to reach out. Thanks again for choosing us—we feel lucky to be part of your space!

Rated 5 out of 5 stars

Clear directions

Clear directions. Looks great. Was able to put it all together by myself.

July 21, 2025
FITUEYES INC logo

Reply from FITUEYES INC

We're thrilled that our product has satisfied you! We understand that easy assembly is crucial for our customers, and we've always been working hard on that. Hope this product brings more color to your life!

Rated 5 out of 5 stars

I’m happy with the TV stand I…

I’m happy with the TV stand I purchased. The quality is solid, and it looks good in my space. It was great that all the tools for assembly were included, so I didn’t need anything else. Shipping was quick, and the stand is working well so far. Thanks for a good experience.

July 17, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thank you so much for your kind words! We’re thrilled the TV stand met your expectations—from quality to easy assembly and quick shipping. It means a lot to us, and we hope it serves you well for years to come!

Rated 5 out of 5 stars

ZEN FT65 Floor TV Stand

Very happy I found this TV stand. I was looking for ages for a quality TV stand and randomly stumbled upon a Youtube video of someone unboxing this TV stand.

Order was seamless, good communication and well packaged. Very easy to put together and manual was very straightforward, included everything you need.

Very good materials and it feels premium. It's very heavy and sturdy, can definitely trust my LG G4 on it!

June 27, 2025
Unprompted review
FITUEYES INC logo

Reply from FITUEYES INC

Dear Customer,
Hello!
Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people.
Please do not hesitate to contact us if you have any problems with the products.
Best regards

Rated 5 out of 5 stars

Awesome stand

Great product, packaged well, stellar build quality.

June 26, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thank you so much for your wonderful feedback! We're thrilled to hear that you're satisfied with the product, its packaging, and the build quality. Your support means a lot to us, and we truly appreciate you taking the time to share your positive experience. We hope to have the pleasure of serving you again soon!

Rated 5 out of 5 stars

Excellent

Love this tv stand - rolls very easy, wheels hidden and not visible, visually appealing and very sturdy. Nothing bad to say!

July 7, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thank you for such a wonderful review! We’re over the moon to hear you love the TV stand—especially its smooth-rolling wheels, hidden design, appealing look, and sturdiness. It means the world to us that it’s checking all the boxes for you. Enjoy it!

Rated 5 out of 5 stars

Satisfied customer


I was satisfied with the product and the professional approach to my inquiries. Thank you!

June 30, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thank you for your kind feedback! We’re delighted the product met your expectations and that our service felt professional—your satisfaction means everything to us. Thanks for choosing us!

Rated 5 out of 5 stars

Very Happy with product and service

Great communication regarding the product and delivery, AND...when I forgot to enter my discount code at checkout they happily applied it after the fact no questions asked!

June 24, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you're happy with both the product and our service—this means a lot to our team.

We always strive to keep the lines of communication clear when it comes to product details and delivery, and we’re glad that effort resonated with you. It was our pleasure to apply the discount code for you after checkout—we want to ensure our customers get the best experience, no matter the small hiccups.

Thank you for choosing us, and please don’t hesitate to reach out if you need anything else in the future.

Rated 5 out of 5 stars

Beautiful slick and carries my 98”…

Beautiful slick and carries my 98” perfectly. Love it

June 23, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Dear Customer,
Hello!
Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people.
Please do not hesitate to contact us if you have any problems with the products.
Best regards

Rated 5 out of 5 stars

We were so pleased with FITUEYES

We were so pleased with FITUEYES! Great concept and so easy to put together and attach TV. Would absolutely recommend.

June 23, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Dear Customer,
Hello!
Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people.
Please do not hesitate to contact us if you have any problems with the products.
Best regards

Rated 5 out of 5 stars

Great product

Great product. Easy to assemble and looks great!

June 26, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Thank you for the great feedback! We’re so glad the product was easy to assemble and looks fantastic in your space—your satisfaction makes our work worthwhile. Enjoy it!

Rated 5 out of 5 stars

Really good looking stand and extremely…

Really good looking stand and extremely well put together, just the thing for my new home.

June 30, 2025
FITUEYES INC logo

Reply from FITUEYES INC

Dear Customer,
Hello!
Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people.
Please do not hesitate to contact us if you have any problems with the products.
Best regards

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