A vile company who, having read the reviews, have seemingly stolen from plenty of honest customers. After falling victim for this scam when buying a Christmas present, I now plan on building a case ag... See more
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Advertise some nice pieces and advertises it as their own merchandise but it turns out they ship these strange Chinese non brand items and it took around 6 weeks to arrive. The fleece is nice but I wo... See more
Company replied
Horrific, paid for an order in early December and still haven’t received the item in February, originally didn’t contact the company as I put it down to busy Xmas period however the customer service t... See more
Ordered in early December and still haven't received now, in February. Have contacted customer service who said they would open an investigation and since then, they have stopped replying to emails. N... See more
Company details
Written by the company
We are all different, but still equal. The Fivestar team is here to create a community for everybody, for all types of shoppers. Our sole purpose is to make your shopping experience exclusive, fun, and easy. We endeavor to constantly be engaged, and dedicated to bringing you the hottest trends at the right time. You may be a person that likes to lie down in your bed, with a computer on your lap and a cup of tea by your side, browsing all the different styles. Or maybe you are the type of person that likes to sit on the bus, with a coffee in one hand and your phone in the other, checking out new styles fast. No matter who you are, where you are, and how you like to shop, Fivestar is here to meet your needs. Every idea starts with a problem, ours was simple: Time. Sometimes shopping online can feel overwhelming. As humans, we like to have many options to pick from, but sometimes too many options become more time-consuming than fun and easy. So many options that it is hard to decide, leaving you empty-handed at the end of the shopping spree or with a package full of things you do not really need because it took too much time to decide and you just went for whatever was in your shopping cart. A waste of time and money. We want to deliver what you need at the right time. That's why we have collections with products that change frequently aka limited collections. By having different collections that change frequently we will always have a wide specter of options because new styles come and go. This way we can keep it exclusive, and when you shop something, you may be one of the few people in the world owning that specific piece because of the limited time the collections are available before we change them.
Contact info
Hetlevikåsen 7, 5173, Bergen, Norway
- support@fivestaroutfit.zendesk@gmail.com
- fivestaroutfit.com
Hasn’t replied to negative reviews
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I've just bought from them ,money took…
I've just bought from them ,money took from my bank ,can't find any dispatched or tracking, then I see these reviews hope I do get my item ,gosh il be so mad if I don't unless I get refunded and if I don't boy il go every way to get refunded, I will update and give a good review if I do receive item or refund ,can't believe these reviews wow.
This is a scam
This is a scam. Ordered for Christmas 2021. No delivery, multiple apologetic emails from Anna. No goods delivered.
Scam website
Scam website. My kid saw them on Instagram and asked me to get him a pullover for Christmas . I ordered in November and never receive anything by Christmas . Back and forth email with Anna were all lies…it was coming ..it was shipped…oh sorry it was lost in transit but we will send out another. Noting ever showed. I contacted my cc company to report fraudulent charge. I got my money back but I don’t know if my cc company did . Scam!!! scammers deserve no stars!!!
Scam
Scam, €60 taken in November, no response to emails, social media links either moved to private or closed.
Scam
I ordered a jacket on December 8 of the last year and now it's the six of march 2022 don't buy from here goddamn.
Hello
Hello, I ordered a jacket the 5th february wih free shipping and I still don't have any information about it. I clicked on the button to get shipping and delivery updates by message or email but nothing happened. So can you please tell me updates about it. Thank you.
Today have received an email saying…
Today have received an email saying their data has been breached and my card details leaked. Oh yeah and I never received any clothing that I bought either
DO NOT GO NEAR THEM!!
DO NOT GO NEAR THEM!!! I ordered stuff at the start of December that I have never received (it supposedly got lost in transit) and I keep getting fobbed off that they’ll send a refund request through to the relevant department and yet 2 months later and still haven’t received anything. ABSOLUTE SCAM COMPANY
Done me dirty
I placed an order for their timber fleece jacket on the 11th of November. It is today the 19th of february and I have still not received my item or heard any news as to the whereabouts of it.
I had already sent an email to customer support when the order had not arrived after 27 days and was reassured me that it would not take months of waiting for the item to arrrive.
I have now written to them again a couple weeks ago and got no response. Got scammed out of 80€ and apparently many others have been as well.
ABSOLUTE SCAM DON'T SHOP HERE
Ordered in early December and still haven't received now, in February. Have contacted customer service who said they would open an investigation and since then, they have stopped replying to emails. No refund given. ABSOLUTE SCAM DO NOT SHOP HERE.
Horrific
Horrific, paid for an order in early December and still haven’t received the item in February, originally didn’t contact the company as I put it down to busy Xmas period however the customer service told me once that it was lost in transit, and then stopped responding to emails. Checked online reviews to see that everyone else has been scammed just as I have, so I contacted my bank. I suggest everyone else do the same. DO NOT SHOP HERE
Product never arrived
This website is a SCAM no clothes received…
This website is a SCAM had the exact same experience as other costumers who have reviewed below. I wish I’d read these reviews before ordering. Have never received my clothes and have not been given a refund.
1st ok, 2nd scam - DO NOT PURCHASE HERE
I ordered 2 jackets on November and they arrived on time. However, I wanted to change the color of one of the jackets because the website decided itself that both jackets purchased should be the same color (it was not my fault). No worries, they arrived in 3 weeks and I decided to keep them both, as they were very nice and confi.
I ordered another jacket in black on January. Guess what? It has not been shipped yet and I guess it will not be!
Of course, I do not get ANY ANSWER FROM CUSTOMER SERVICE.
DO NOT BUY FROM HERE
DO NOT ORDER HERE.
Where is 0 stars?
DO NOT ORDER HERE.
Absolute Scam. Waiting for 3 month for my order. No refund. Lost my money.
DO NOT ORDER HERE.
Avoid at all costs
Ordered 2 items at end of November. On the 60th day one of the pair of trousers turned up. Shoddy looking product, stitching is bad all over, label off centre. Label on rear pocket is all nonsense - The phrase printed is 'SIMPLE TEXT' followed by a bunch of Lorem Ipsum.
The website clearly states that if your item doesn't arrive within 60 days you are entitled to a refund, but every time I request that for the missing product I am met with another nonsense email about how it has already been processed so refund can't be issued.
This company is a massive scam and con. Avoid at all costs. I am also annoyed that something like this is allowed to advertise so heavily on instagram and Facebook, which is where I got the link from originally.
I'm sure any 5 star reviews of this company are fake as well.
You have to refund my money since you…
You have to refund my money since you have not delivered the order and i know that you will not deliver it.
you are liars. bunch of crooks and thieves.
where is the tracking of the other order showing that the delivery was lost. show me.
where is the tracking of the new delivery? send me now.
shipped soon. like in 1 year.
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