Five Surveys Reviews 9,578

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 630 reviews, most reviewers were somewhat happy with their experience overall. Many people find the platform frustrating due to frequent screening out from surveys, often after spending significant time on them, which leads to uncredited effort and wasted time. Customers frequently report issues with surveys crashing, timing out, or not loading, especially when nearing completion, making it difficult to reach the payout threshold. The website and app experience are often described as problematic, with users encountering technical errors and a perceived lack of available surveys once they are close to cashing out. Some reviewers were not happy with the customer service, citing unresponsiveness, generic replies, and a lack of resolution for payment and technical issues, even with proof provided. Additionally, some people mentioned problems with payment, including rewards not being credited after completing offers that required personal spending, and difficulties with withdrawing funds due to technical errors or account blocks.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over not receiving their... See more

User experience

Clients share negative opinions on user experience, with many reviewers expressing frustration and... See more

Website

Customers consistently note negative experiences with the website, with many reviewers expressing strong... See more

Customer service

People report negative experiences with customer service, with many reviewers stating that expecting a reply... See more

Application

Users describe ambiguous interactions with the app, with some reviewers finding it to be a good survey app... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the platform it actualy pays out however whenever you get close to completing five surveys it either screens you out or suddenly there are no more surveys available. Overall good site however t... See more

Company replied

Rated 3 out of 5 stars

Just yesterday I gave 5 Surveys a glowing review and today I took 3 surveys all the way to the last question and got no credit for completing them! Now I see why the overall rating is so low here, I a... See more

Company replied

Rated 3 out of 5 stars

Yes it pays , but it’s very aggravating getting kicked out of so many surveys

Company replied

Rated 3 out of 5 stars

Took about an hour and a half to get to 4 of the 5 surveys for payout. Then suddenly my account is being reviewed. Got past that and have been screened out of every single study after that, some aft... See more


Company details

About Five Surveys

Written by the company

Tired of earning pennies for surveys?

Five Surveys is changing the game of paid surveys. On Five Surveys you always get $5 for every 5 surveys you complete. No exceptions! 5 Surveys, 5 Dollars, at Five Surveys.

Surveys take anywhere between 2 and 20 minutes. You can see how long surveys takes and how other panelists rated them.

Cash out your earnings instantly via PayPal, Venmo, ACH or get gift cards from hundreds of your favorite companies.

Earn real cash today with Five Surveys!

Contact info

3.4

Average

TrustScore 3.5 out of 5

10K reviews

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Rated 3 out of 5 stars

Surveys are always kicking me out after…

Surveys are always kicking me out after I’ve been taking them for forever so it’s so much wasted time

January 8, 2026
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

If you like getting ripped off time and…

If you like getting ripped off time and time again this is where you need to be. They will let you complete survey after survey only to screen you out. A complete waste of my time and yours.

January 8, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Almost every survey I do

Almost every survey I do, I get screened out close to the end; absolutely wasting my time. I also have a lot of money to cash out with but everytime I try, I get a “user ineligible for rewards” message.

January 7, 2026
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 5 out of 5 stars

Everything is on the up and up.

Everything is on the up and up.. so far so good .. one small thing . It seems I get declined on a lot of the surveys . This may be because of my age . Im elderly . But other than that I’d say go far it guys ❤️🕊️

December 1, 2025
Rated 5 out of 5 stars

4 Stars

I think I meant to only give 4 start's so there's that. For that reason of pretty simple to earn money and get the payment desired but to be honest I may have a issue with THE AMAZON GIFT CARD BECAUSE IT COULD KEEP GETTING CANCELLED DUE TO THE MARRIED NAME AND MAIDEN NAME NOT MATCHING COULD BE THE REASON IT KEEPS BEING CANCELLED AND BEING REFUNDED BACK TO THE ACCOUNT. I DO HAVE A PROBLEM WITH SURVEYS TIMING OUT OR NOT LOADING OR NOT HAVING ANY SURVEYS. SO THAT'S WHERE IT SHOULD IMPORVE AT.

December 27, 2025
Rated 5 out of 5 stars

This is a great survey site

This is a great survey site. They have a wide variety of surveys to pick from, plus games you can play and offers you can complete! I get my payouts through PayPal and it is instant. Thank you

January 6, 2026
Rated 4 out of 5 stars

Five surveys really pay you for taking…

Five surveys really pay you for taking surveys and playing games. But some surveys will screen you out and you don't get credit for those ones and your time is wasted so I prefer playing the games to get paid. I will continue using five surveys as long as I can. I love earning money for just playing free games.

December 25, 2025
Rated 1 out of 5 stars

should be negative

should be negative. you will just waste your time on this site. they start off paying you the few pennis first then when you actually earn a few dollars they tell you they cant track your progress and your s.o.l try a different game. and there survey part will time you out right at the ends of the surveys so you will not get credited

January 6, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

They need more surveys that don’t…

They need more surveys that don’t screen you out some surveys have you do most of the survey then towards the end of surveys screen you out which is highly frustrating. Something the platform should fix. Outside of that okay I guess.

January 6, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 2 out of 5 stars

Difficult to redeem rewards

I redeemed 3 rewards via bank transfer, one for $100, one for $50, and one for $20. I received emails for the $100 and the $20, but not the $50. Also, I am screened out by more than 9 out of 10 surveys.

January 5, 2026
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

This platform will limit you after they…

This platform will limit you after they see you’re able to cash out once a day or every other day. Once you get past the first two - three surveys it’s usually hard to finish because they start showing you things like 20mins+ surveys or ones you would not qualify for. I reached out to customer support and they claim they have no clue why it happens. However right after I’m done and ready to cashout PLENTY surveys are available. What a joke.

January 3, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

There is to many screen out even if you…

There is to many screen out even if you take your time and do a survey look correctly right in the middle or maybe even towards the end of the survey get screamed out that’s a waste of my time

January 3, 2026
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 1 out of 5 stars

Cashing out was a nightmare and I did…

Cashing out was a nightmare and I did not get credited for a game I completed even after contacting support. Support is pretty much completely useless.

January 3, 2026
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

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