Five Surveys Reviews 9,578

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 630 reviews, most reviewers were somewhat happy with their experience overall. Many people find the platform frustrating due to frequent screening out from surveys, often after spending significant time on them, which leads to uncredited effort and wasted time. Customers frequently report issues with surveys crashing, timing out, or not loading, especially when nearing completion, making it difficult to reach the payout threshold. The website and app experience are often described as problematic, with users encountering technical errors and a perceived lack of available surveys once they are close to cashing out. Some reviewers were not happy with the customer service, citing unresponsiveness, generic replies, and a lack of resolution for payment and technical issues, even with proof provided. Additionally, some people mentioned problems with payment, including rewards not being credited after completing offers that required personal spending, and difficulties with withdrawing funds due to technical errors or account blocks.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over not receiving their... See more

User experience

Clients share negative opinions on user experience, with many reviewers expressing frustration and... See more

Website

Customers consistently note negative experiences with the website, with many reviewers expressing strong... See more

Customer service

People report negative experiences with customer service, with many reviewers stating that expecting a reply... See more

Application

Users describe ambiguous interactions with the app, with some reviewers finding it to be a good survey app... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the platform it actualy pays out however whenever you get close to completing five surveys it either screens you out or suddenly there are no more surveys available. Overall good site however t... See more

Company replied

Rated 3 out of 5 stars

Just yesterday I gave 5 Surveys a glowing review and today I took 3 surveys all the way to the last question and got no credit for completing them! Now I see why the overall rating is so low here, I a... See more

Company replied

Rated 3 out of 5 stars

Yes it pays , but it’s very aggravating getting kicked out of so many surveys

Company replied

Rated 3 out of 5 stars

Took about an hour and a half to get to 4 of the 5 surveys for payout. Then suddenly my account is being reviewed. Got past that and have been screened out of every single study after that, some aft... See more


Company details

About Five Surveys

Written by the company

Tired of earning pennies for surveys?

Five Surveys is changing the game of paid surveys. On Five Surveys you always get $5 for every 5 surveys you complete. No exceptions! 5 Surveys, 5 Dollars, at Five Surveys.

Surveys take anywhere between 2 and 20 minutes. You can see how long surveys takes and how other panelists rated them.

Cash out your earnings instantly via PayPal, Venmo, ACH or get gift cards from hundreds of your favorite companies.

Earn real cash today with Five Surveys!

Contact info

3.4

Average

TrustScore 3.5 out of 5

10K reviews

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Rated 1 out of 5 stars

I create a new account and complete 5…

I create a new account and complete 5 survey. But when i make a withdraw its show technical error. Not withdraw complete. They scam with me😡

January 13, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

I couldn't get the last survey for…

I couldn't get the last survey for timeouts I tried for almost 2 days. So I paid game and completed the tasks and no pay . Reach out to them they told me to wait 72 hours if nothing there check back. They are the worse do not play or touch.

January 13, 2026
Unprompted review
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 3 out of 5 stars

Too many screened outs…

There are a variety of surveys available. My issue is that you are disqualified for most of the surveys, especially the final survey that gives you the fifth.

January 13, 2026
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 4 out of 5 stars

I’ve had this app for about 2 months…

I’ve had this app for about 2 months and in total i’ve made about $60 which is really good considering the app is free to download and you don’t pay for anything. Also the money is deposited with 5 minutes of claiming it

January 12, 2026
Rated 5 out of 5 stars

Timely response to messages

I wish they would answer the message in the app instead of sending an email just because I get so many emails the section times out because I dont see the emails in time. I do like that I can still answer any questions or provide more information even if the chat has closed.

January 10, 2026
Rated 1 out of 5 stars

I hate this garbage app they don't pay…

I hate this garbage app they don't pay on time for nothing

January 12, 2026
Five Surveys logo

Reply from Five Surveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@fivesurveys.com for further assistance.

Rated 5 out of 5 stars

Good app

It's not been that hard to get enough surveys to cash out and I like that I can play games and earn money too.

January 11, 2026
Rated 5 out of 5 stars

This is such a great opportunity for me…

This is such a great opportunity for me to make some extra cash. I average about 25-30 dollars a week. It helps with 3 boys under 12 years. Extra gas money! It's been great for small indulgences! My Dunkins coffee, amazing!

January 11, 2026
Rated 1 out of 5 stars

I’m not receiving my e-gift card from…

I’m not receiving my e-gift card from the surveys

January 10, 2026
Five Surveys logo

Reply from Five Surveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@fivesurveys.com.

They’ll be more than happy to assist you further.

Rated 3 out of 5 stars

We should be able to set a limit to how…

We should be able to set a limit to how much of our earnings we withdraw after $5, and we should get rewarded for all the surveys we complete .

January 10, 2026
Five Surveys logo

Reply from Five Surveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@fivesurveys.com for further assistance.

Rated 4 out of 5 stars

This is a great app for earning rewards…

This is a great app for earning rewards by taking surveys. Just remember to take your time and be honest with your answers. My only complaint is sometimes you can be really far into a survey and get screened out and not rewarded.
Customer service is very good at responding quickly.

January 5, 2026
Rated 4 out of 5 stars

My review of the app

Actually getting paid for doing surveys. the only bad thing is surveys breaking or screening out when im close to hitting 5$ or when its holiday season there are no surveys and it just screens out. I would love better surveys and more fun.

January 8, 2026

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