I like the platform it actualy pays out however whenever you get close to completing five surveys it either screens you out or suddenly there are no more surveys available. Overall good site however t... See more
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Terrible customer service, tried to cash out my money keep getting an error saying technical error contact support. Been a week and several emails to them but no reply.

Reply from Five Surveys
The Only survey app that doesn't pay you the credit after finishing survey's, SCAM BEWARE..

Reply from Five Surveys
Refused to pay me my earnings. There are so many better sites out there, come on, we're not doing this because we love it, we need the money we earn to be paid.

Reply from Five Surveys
Used to be a decent site. The last couple of times I've had money accumulated and tried to cash out, they mysteriously "couldn't find it" and the activity was gone from my account a few hours after my cash out request. This was from playing games and from surveys - I saved up to do a decent cash out all at once and they totally screwed me over. Refused to do anything to help me out with it either.

Reply from Five Surveys
Trust me, avoid this app. It's a scam, they don't help you and stop you from even doing surveys for no reason whatsoever. Seriously your personal data is NOT worth their time.

Reply from Five Surveys
If I could give 0 stars I would. Absolutely terrible at helping when problems arise. They do not pay when rewards are competed and use the excuse of tracking didn’t work. Avoid at all costs. Worst app I’ve ever come across.

Reply from Five Surveys
I like doing surveys trust me but some of it don't make sense like i understand you try to make money some will exit you out for no reason overall Im just thinking I love doing surveys
Don't recommend. They allowed me to finish 4 surveys and then they disqualify me from every next one.. it's been going on for months they just don't want me to cash out, took my money, time and effort. I don't recommend

Reply from Five Surveys
97 was supposed to be paid at 8.59am honestly it's a scam if not paid today I will be taking legal action

Reply from Five Surveys
If I could give No stars I would. Easy enough to earn the points for money/voucher but Jesus try getting it. I have emailed 8 times each time they reply saying we will sort it I'll look at your account. Then less than a minute later another email to say we haven't heard from you so ticket closed. Id rather spend my time on legit survey/ game sites earning slow and get a pay out.

Reply from Five Surveys
Hands down the worst survey app I've ever used do a survey complete 99% of then get screened out they get what they want then don't pay you . Good luck trying to cash out it's impossible keeps saying technical error contact support but support will never get back to you dont waste your time on five surveys 0 out of 5 stars.

Reply from Five Surveys
I completed 5 surveys and then wanted to cash out my earnings and was faced with a message " Technical error, please contact support". I have contacted them since Jan 9 and got no response . I went ahead to contact them via their reddit page, they acted like they wanted to help and them went ahead to ban me after deleting my post. Just avoid them . They are scammers . You will waste time answering surveys and then.. boom....
Edit : I said in my text that I contacted support since 9th January and no response . I have just sent another email now with the email address you gave me . Hoping for something better . I will come back and update if I get any positive feedback. Thanks

Reply from Five Surveys
this place is trash. not only is a bottomless pit of screen outs, they always have surveys especially at the 4 out of 5 marker that screen you out after finishing an entire survey. so stupid we give our information, data and time while they collect and not pay out. they're trash. thieves.

Reply from Five Surveys
I try to get them the benefit of the doubt but the games they offer if you go any challage above .50 cents it’ll stop tracking and they’ll blame you even though it’s them not wanting you to pay out I did 3 games one of them I should of got $60 I did all the challenges and they refuse to pay saying because it didn’t “track” and surveys are terrible too, save yourself the headache and time and don’t sign up for it customer service it terrible too

Reply from Five Surveys
Well everything was fine for the first $25 I cast out five virtual gift cards or four virtual gift cards no I'm sorry three virtual gift cards one physical and one cash out to cash app. And then I started upping my game and completing the bigger challenges/offers I completed one for $25 had a total balance of $30 attempted to cash out with a $20 virtual gift card and all of a sudden it says user not eligible for a rewards. I have attempted to contact customer service and to no avail as of yet will update with a proper review once this is resolved. Proper well okay

Reply from Five Surveys
I make money if I spend an excess of time trying. The app starts to develop an algorithm and it gets hard to qualify. After you gain money they make it harder. They make a ton of money yet are greedy with paying out.

Reply from Five Surveys
Been playing a game for weeks to get a reward and as soon as the reward is more than a few pound they refuse to actually pay out, absolute scam, dont waste your time customer service is useless aswell making you jump through holes and wait days stating they dont have the proof when I have sent them all the proof they could possibly want. Lying, cheating, robbing rotten app and support. I played a game for weeks on end and right now im struggling every single reward worked when it was just pennies got to a reward of 20 off pound and they wont pay out.

Reply from Five Surveys
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