Fix Auto Aberdeen kept me informed of the status of the repair, and the car was ready for collection 3 days earlier than expected which was good. The repairs were excellent. Initially one of the dir... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Professional and received frequent updates on work being done on car. 1 issue was that they could not supply courtesy car for over a week, which was part of insurance policy . Far from ideal.
Company replied
Wonderful service. I have used fix auto twice. I highly recommend fix auto. They always deliver top notch service. Starting from evaluating the repair followed by communication updates on a regular b... See more
Company replied
Great service from day one, lovely staff, good updates. My car is ready to collect today so can't comment on the actual work but if it's anything to go by my experience this far I'm sure it will be ex... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, United Kingdom
- 01224 716 961
4.4
Excellent
248 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Very helpful, got courtesy car and had own car back in just a few days, would recommend 100%
December 10, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that you found our service helpful and efficient! We appreciate your recommendation and are glad we could assist you.
Reply from Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that our work met your expectations and was completed promptly. Thank you for your positive feedback!
From start to finish I was kept…
From start to finish I was kept informed about the progress of my car. Courtesy car was delivered and I’m awaiting the delivery of my repaired car.
Friendly and polite staff on phone. What should have been a stressful situation was made easy and straightforward. Thank you
October 29, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate your positive feedback and are happy to hear that you were kept informed and found our staff friendly. We're so glad we made the process easy for you.
Very professional service and an…
Very professional service and an excellent job on my car. They kept me informed of progress and the job was completed a couple of days early. The only slight niggle was that the tyre on the alloy they had refurbished was now low in pressure. Staff were very passant too.
December 3, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We're happy to hear you received professional service and an excellent job on your car. We appreciate your feedback regarding the tyre pressure and will review this to ensure better attention to detail in the future. Thank you!
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate you sharing your positive experience with our team. Thank you for your kind words!
Generally Happy with the repair
Happy with the repair
Not at all happy when asked to pay for new wing mirror casing lost or broken whilst in the garage, however this was satisfactorily resolved
October 21, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We're happy you were satisfied with the repair. We regret the issue with the wing mirror casing, and we're glad it was resolved to your satisfaction.
fast and efficient and very helpful
October 31, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We're glad you found our service fast, efficient, and helpful. We appreciate your positive feedback!
From start to finish the service was…
From start to finish the service was first class
November 4, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that you had a first class experience with our service from beginning to end. Thank you!
Excellent communication throughout the …
Excellent communication throughout the process. Staff were well informed and helpful.
October 22, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to leave us a review. We are happy to hear that our staff were helpful and communicative.
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate you sharing your positive feedback. We are so glad you were happy with our good service throughout your experience!
Reply from Fix Auto UK - Fix Auto Aberdeen
Thank you for the kind review 😊
Reply from Fix Auto UK - Fix Auto Aberdeen
Thank you for the kind review 😁
Reply from Fix Auto UK - Fix Auto Aberdeen
We are happy to hear that you had a positive experience with our efficient and friendly service. We appreciate your feedback!
Excellent service …
The experience was first class from start to finish. Excellent communication polite helpful staff and my car is like new
October 8, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate your 5-star review! We are delighted to hear about your first-class experience, the helpful staff, excellent communication, and that your car is like new.
Fantastic service from start to finish…
Fantastic service from start to finish with great communication throughout
October 6, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We are delighted to hear you received fantastic service from beginning to end, with great communication. Thank you for your positive feedback.
Initial organisation was good
Initial organisation was good. Booking delayed due to parts so out of their control. I dropped the car off on Wednesday but work only started on it the following Monday. Took over 2 weeks to complete work that should have taken just a week. The work was good and staff were very friendly although difficult to get hold of.
September 22, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate you sharing your experience. We're sorry the booking was delayed and that the work took longer than expected to complete. We're glad you found our staff friendly and that you were satisfied with the work itself. We will review our communication processes to improve accessibility.
Very courteous and professional
Very courteous and professional. Kept me in touch throughout the repair of my car.
September 17, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We are happy to hear that you found our team courteous and professional. We appreciate you taking the time to share your positive experience!
So glad I chose Ashgrove motor body…
So glad I chose Ashgrove motor body to carry out the body damage repairs to my vehicle. From start to finish the whole experience was 100%. Repairs were carried out quicker than I expected and I was kept informed at every step of the process either by phone or the tracker provided. The girls in the office were really friendly and super efficient with the handover of vehicles and paperwork etc and are a credit to the company. Can’t fault the repair either, very professional and done to such a high standard. Highly recommend this company
September 10, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Aberdeen
We're so glad to hear that you had a positive experience with the repairs to your vehicle. It's great to know that you were kept informed throughout the process and that our team was friendly and efficient. We appreciate your high recommendation and are pleased with the repair's standard.
Incredible staff and regular updates
My experience with Aberdeen Ashgrove Motor Body has been nothing but positive, updates are regularly sent and well explained. The staff are absolutely lovely, incredibly polite and happy to explain any questions, particularly Donna and Lynzi who gave me updates over the course of my repair, they were always incredibly helpful.
September 5, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate you sharing your positive experience. We're happy to hear that you found our updates helpful and our staff lovely. It's great to know our team's politeness and explanations were beneficial to you during your repair process.
Excellent service kept informed every…
Excellent service kept informed every stage of repair and repair is top quality thanks for the service and use of courtesy car would definitely recommend
September 8, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Aberdeen
We're happy to hear you were kept informed throughout the repair process and that you found the repair work to be of excellent quality. We appreciate your recommendation and are glad you enjoyed the courtesy car.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.