Fix Auto Aberdeen kept me informed of the status of the repair, and the car was ready for collection 3 days earlier than expected which was good. The repairs were excellent. Initially one of the dir... See more
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Professional and received frequent updates on work being done on car. 1 issue was that they could not supply courtesy car for over a week, which was part of insurance policy . Far from ideal.
Company replied
Wonderful service. I have used fix auto twice. I highly recommend fix auto. They always deliver top notch service. Starting from evaluating the repair followed by communication updates on a regular b... See more
Company replied
Great service from day one, lovely staff, good updates. My car is ready to collect today so can't comment on the actual work but if it's anything to go by my experience this far I'm sure it will be ex... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, United Kingdom
- 01224 716 961
4.4
Excellent
248 reviews
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Kept us well informed on cars progress
Kept us well informed on cars progress, well pleased with repair & easy to communicate with staff. Thank you
August 28, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate your 5-star review and are glad to hear that you were well-informed on your car's progress. We're also pleased you found our staff easy to communicate with and were happy with the repair.
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to leave us a review! We are so glad you were pleased with our fast service and helpful staff.
Reply from Fix Auto UK - Fix Auto Aberdeen
Thank you for the kind review ☺️
Reply from Fix Auto UK - Fix Auto Aberdeen
We're so glad to hear that you found our service helpful and quick. Thank you for your positive feedback; we appreciate it greatly!
workmanship was good though finish date…
workmanship was good though finish date was amended a few times
July 25, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that you appreciated the workmanship. We regret that the finish date was amended. Thank you for your feedback.
Hassle free pickup car and dropped it…
Hassle free pickup car and dropped it off and the work done was excellent
July 21, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We're glad you enjoyed your experience with our convenient service and excellent work. Thank you for your positive feedback; we appreciate it!
Car repair
Good service I was kept update on the progress of the repair and the finished job on the car was excellent.
July 25, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate your kind words and 5-star rating! We are delighted you were happy with our good service and that you were updated on the repair progress.
Professional service and quality repair.
Excellent communication and frequent updates on the progress of the repair. The whole process was straightforward and hassle free. Staff were friendly and professional.
July 28, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to leave us such a fantastic 5-star review! We're so glad the repair process was straightforward for you, and that you were pleased with our team's communication.
Great job
They did all the repairs the insurance company would allow very well , car came back spotless, which was greatly appreciated, and the courtesy car was much appreciated
July 25, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate your positive feedback and are happy the repairs met your expectations within the insurance parameters. We're also glad you appreciated the spotless car and courtesy vehicle.
Reply from Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that the receptionist was able to assist you with your request. We appreciate your positive feedback!
Reply from Fix Auto UK - Fix Auto Aberdeen
We're glad you enjoyed your experience with us from beginning to end. Thank you for your positive feedback!
Car repair at Ashgrove
Car repair was done through Ashgrove and everything was done as expected of the repair, were given daily updates and a link to show how your car was getting on everyday which is brilliant! Everyone in the reception team were great with responses when needed and got the car repaired quicker than expected even with them being very busy! Not a single problem with how ashgrove handled this all.
July 23, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate your positive feedback! We're happy to hear that you were satisfied with the repair and the updates provided. It's great to know that our reception team was helpful and that the repair was completed promptly.
Staff were great kept me updated…
Staff were great kept me updated throughout. Service was quicker than initially predicted and job looks excellent.
July 21, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to leave us a 5-star review. We're so glad to hear that you were pleased with the updates and quick, excellent service.
Repair Bodywork
Was kept informed when car repairs would be carried out. Unable to collect car when work was complete so vehicle was dropped of at home address by company. Inspection of work when completed was seen to be of a high quality with all repairs carried out.
July 2, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that you were informed about your car repairs. We are glad we could deliver the vehicle to you and that you're satisfied with the repair quality. Thank you for your positive feedback!
They made a difficult situation as easy as possible
The communication was outstanding from the moment that they were arranged as the repairer of my vehicle. They explained the situation regarding delays in acquiring Ford parts and kept me updated through every step of my vehicle being with them. The cherry on the cake was my vehicle being ready a day earlier than advised. I will definitely use them again if I need body repairs done.
July 17, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to share your positive experience. We're happy to hear that you were impressed with our communication and updates regarding the parts for your vehicle. We're glad your vehicle was ready ahead of schedule, and we value your willingness to use our services again.
Highly recommended.
Very please with the work done and the time scale. Garage kept me fully informed all the way too. Highly recommended.
July 3, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We're happy to hear that you're pleased with the work completed and the timeframe. We appreciate you acknowledging our communication, and we thank you for the recommendation!
Highly recommend this service.
I highly recommended this service. The staff were extremely helpful and kept me up to date with progress. They have done a great job of fixing my car.
July 4, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate your recommendation and are so glad to hear that our staff were helpful and kept you informed. We're delighted that you're pleased with the repair work.
Reception staff welcomed and explained…
Reception staff welcomed and explained process- digital contact kept me informed every step of the way and the job was a good one! All in all delighted with my involvement with fix auto Aberdeen
June 20, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to share your positive experience. It's great to hear that you were well-informed and happy with the repair work.
Friendly staff and great job done on…
Friendly staff and great job done on repairing my car. Was ready on the estimate date given. Kept me notified by email and called me when ready.
June 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Aberdeen
We appreciate your 5-star review! We're happy to hear that you found our staff friendly and that you were pleased with the repair work and communication.
Great service from start to finish
Great service from start to finish. From the office team, to the assessor and garage team encountered - all were extremely helpful and friendly.
Enjoyed the ability to check status in the web portal shared by Ashgrove once the work commenced.
Great communication throughout. I’d highly recommend.
June 11, 2025
Reply from Fix Auto UK - Fix Auto Aberdeen
Thank you for the kind review! We appreciate you taking the time to share your positive experience! We're glad you found our team helpful and friendly from start to finish. It's great to hear you enjoyed using the web portal and that our communication met your needs.
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