Once some initial communication breakdowns got resolved I have to say Tracy at FixAuto Basingstoke looked after me very well, kept me informed on progress as well as organising the recovery. The works... See more
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Location
Switch locationUnit A, Antura, Kingsland Business Park, Wade Road, RG24 8EN Basingstoke, Hampshire, GB
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Did a fantastic fix on my motorhome. It came back as good as it was before it was damaged. The service was great the staff very professional and I was updated on progress regularly. Great company. I... See more
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I have been very impressed with the service I have received. The communication was excellent. The repair was excellent. They even cleaned the vehicle inside and out before returning it. The staff have... See more
Company replied
Service is second to none, fast, great comms, car returned as expected, great quality if work. Collection and Delivery , thanks Phil. Very Happy. Many thanks
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Company details
About Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit A, Antura, Kingsland Business Park, Wade Road, RG24 8EN, Basingstoke, Hampshire, United Kingdom
- 01256517230
4.6
Excellent
35 reviews
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Jason
Jason, who returned my car was lovely, explained things and was very helpful
October 22, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Thank you so much for the wonderful five-star review! We are absolutely delighted to hear that you received such helpful, polite, and informative service during the return of your vehicle. Your kind feedback is greatly appreciated and will be shared with the team.
Fix Auto Van Repair Centre
Once some initial communication…
Once some initial communication breakdowns got resolved I have to say Tracy at FixAuto Basingstoke looked after me very well, kept me informed on progress as well as organising the recovery. The works done are excellent. Glad I stuck with them.
October 15, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Thank you so much for taking the time to share your feedback. We truly appreciate your patience while the initial contact details were sorted out, and we are delighted to hear that you were so well looked after once everything was underway. It is wonderful to know that the updates kept you reassured throughout the recovery process and that you are thoroughly pleased with the high quality of the final repairs.
Fix Auto Van Repair Centre
These people are great.
Did a fantastic fix on my motorhome.
It came back as good as it was before it was damaged. The service was great the staff very professional and I was updated on progress regularly. Great company. I’d highly recommend.
September 30, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Hi Michael,
Thank you so much for the fantastic five-star review! We are delighted to hear that your motorhome was restored to its pre-damage condition and that you were pleased with the quality of our work. Keeping our customers updated throughout the repair process is very important to us, so it is wonderful to know that you appreciated the communication and professional service from our team. Your strong recommendation means the world to us!
Fix Auto Van Repair Service
Service is second to none
Service is second to none, fast, great comms, car returned as expected, great quality if work.
Collection and Delivery , thanks Phil.
Very Happy.
Many thanks
October 9, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Hi John,
Thank you so much for the fantastic feedback. We are delighted to hear that you were pleased with our prompt communication, seamless transport service, and high standard of repair work. Your kind words mean a lot to our entire team.
Fix Auto Van Repair Service
Excellent service and communication
I have been very impressed with the service I have received. The communication was excellent. The repair was excellent. They even cleaned the vehicle inside and out before returning it. The staff have been very friendly and Phil who returned the vehicle was great.
October 1, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Thank you so much for the fantastic five-star review! We are delighted to hear that you were pleased with the quality of the repair and our communication throughout the process. It is wonderful to know that our friendly team, the complimentary valet, and our delivery service made such a positive impression on your overall experience.
Fix Auto Van Repair Service
Tracy at reception was very helpful and…
Tracy at reception was very helpful and informative.
The Drive Jason and his colleague kindly dropped me off back to my van, Once I dropped hired van off to enterprise.
September 18, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Thank you for your fantastic 5-star review! We are delighted to hear that our reception team was helpful and informative. It's also wonderful to know that our drive team provided excellent assistance by dropping you off. We appreciate you sharing your positive experience!
jason has dropped off my car today and…
jason has dropped off my car today and honestly was brilliant he was very lovely and double checked that my car was in pristine condition (which it was) Thank you jason!
September 11, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We are so pleased to hear that you had such a positive experience. It's wonderful to know that your car was returned in pristine condition and that you were happy with the service.
My car had to be repaired due to an…
My car had to be repaired due to an accident and they were very accommodating and communicative throughout the repairs and did a good job.
Jason delivered my car promptly and safely and was very friendly.
August 19, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We're so pleased to hear that we could accommodate you and communicate effectively throughout your car's repair. It's wonderful to know you're happy with the work and the prompt, friendly delivery!
Fix Auto Van Repair Service
Great service from start to finish
Great service from start to finish. Good communication throughout and Jason the delivery and collection driver was a great ambassador for Fix Auto.
August 12, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We're so pleased to hear you had such a positive experience with our service from beginning to end. It's wonderful to know our communication met your expectations and that our driver provided excellent service.
Fix Auto Van Repair Service
Helpfully flexible!
Helpfully flexible!
Once booked in, they adapted pick up and drop off plans to suit my movements. Updates and comms before and during the repair were good. Quality of repair has made the level of damage undetectable.
May 13, 2026
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
SeanB,
We are so pleased to hear that our flexible service and clear communication met your expectations. Thank you for acknowledging the quality of our repair work.
Henry Morris, Fix Auto Van Repair Service
Best quality services
Easy to book,
Best quality work on the vehicle,
No complications, the car was repaired according to the manufacturer requirements.
No issues,
Thank you,
April 29, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We're so pleased to hear that your booking was easy and the repairs met manufacturer requirements. Thank you for your kind words!
Fix Auto Van Repair Service
Everything was made easy for me with…
Everything was made easy for me with collection and drop off of my van. Everybody I dealt with was polite and professional and my repair was carried out to a high standard
April 28, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We appreciate you taking the time to leave us a 5-star review! We are happy to hear that the collection and delivery of your van was easy and that the repair was completed to a high standard.
Fix Auto Van Repair Service
Can't rate these guys highly enough
Can't rate these guys highly enough, from initial damage assessment to finished repair they've been completely professional and done a fantastic job on my VW Crafter following significant panel damage. Would genuinely recommend anyone that's looking for a quality repair on their campervan or motorhome speak to the team at Fix Auto in Basingstoke.
March 26, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We're happy to hear that you had such a positive experience with our team and the repairs to your VW Crafter. It's great to know you were pleased with the professional service and quality of the repair. Thank you for recommending our services.
Fix Auto Van Repair Service
Really good service very good with…
Really good service very good with updated you on how your vehicle is doing 👍
March 26, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We appreciate your positive feedback and are so glad to hear you were happy with our communication and service. Thank you for sharing.
Fix Auto Basingstoke
Great service from Fix Auto team
Great service from Fix Auto team. Happy with repaired car and great friendly and informed delivery staff. Phil & Simon!
March 23, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We're happy to hear that you had a great service experience with our team. It's wonderful knowing you're pleased with your repaired car and our delivery. Thank you!
Fix Auto Basingstoke
Works vehicle repair.
Vehicle collected by smart and friendly driver called Phil. Vehicle was only used for transport to and from the facility where repaired, not driven elsewhere. Fairly clean works vehicle but still had seat and floor coverings used.
Only criticism would be lack of communication - no call to say vehicle was ready or that it was being brought back. I had to call them for information on progress and delivery status.
March 20, 2026
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We appreciate your positive feedback regarding the vehicle collection and transport. We're sorry to hear about the lack of communication; we will address this to improve our service. Thank you for your review.
Fix Auto Van Repair Service
Terrible service
Terrible service, they never answer the phone are slow with returning emails, still awaiting reply from email sent 2 days ago with regards to re-booking my vehicle for works not done correctly in the first instance, despite having the vehicle for 4 weeks. Not great when its your main works vehicle. Given up and will take it elsewhere.
January 14, 2026
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
Hello Les,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and, in particular, the frustration caused by our communication delays.
When you initially collected your van, we were pleased to hear you were happy with the work overall, aside from the slam lock alignment on the sliding door. At the time, we fully understood that you needed to take the vehicle back due to work commitments, and we asked that you contact us when it was convenient for you to return so we could correct this for you.
Unfortunately, on this occasion we fell short in responding promptly when you got back in touch, and for that we sincerely apologise. Clear and timely communication is something we pride ourselves on, and it’s disappointing to hear that we didn’t meet that standard here, especially when your van is essential to your livelihood.
We completely understand why you chose to have the adjustment carried out elsewhere given the distance and the need to keep your vehicle on the road, and we’re sorry we didn’t have the opportunity to put this right for you ourselves.
Thank you again for your feedback, it’s invaluable in helping us improve. If you would like to discuss this further, we would welcome the opportunity to speak with you directly.
Kind regards,
Henry Morris
Brand & Communications Manager
Fix Auto Van Repair Service
A+++++
From start to finish Jonny and Di, have keep me informed throughout the repair. Repair was done to a factory finish! Much appreciated guys!
January 21, 2026
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We're happy to hear that you were informed throughout the repair process. We appreciate your feedback and are glad the repair met your expectations. Thanks!
Fix Auto Van Repair Centre
Went to Fix Auto for retail servicing…
Went to Fix Auto for retail servicing for my van after a few places had already said they wouldn't be able to do the repairs I required.
They did an incredible job.
October 6, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We're glad you had such a positive experience with us! It's great to know we could complete the repairs on your van after other places couldn't. Thank you for your review!
Fix Auto Van Repair Service
Terrific service from Emma & Team
Terrific service from Emma and all the team! After a crash my campervan was brought to Fix Auto Basingstoke for repairs and it was pretty stressful but the communication and service was excellent. They even replaced a travel decal I had on the front bonnet which was a lovely extra touch, the courtesy car was also excellent. Highly recommend !
September 9, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Basingstoke Van Repair Centre
We appreciate your kind words and are so glad to hear about your positive experience! It's great to know that our communication and service eased your stress during the repair process. We're happy the extra touch made a difference.
Fix Auto Van Repair Service.
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