Fix Auto UK - Fix Auto Basingstoke Van Repair Centre Reviews 

Awesome job

Fabulous service from these guys. Very friendly people who keep you updated the whole time on progress.
Glyn who collected and delivered my car was wonderful, as were the two ladies who I spoke to in reception, Di and Megan.
Thank you so much for making a stressful time so very smooth.

Whole team very helpful and professional. Particular thanks to Megan and Diane in the office and Jason and Jamie who returned my car. Which was also cleaned.

Had a great experience, car went in on a Tuesday morning and was done by Thursday lunchtime. Have done a perfect job with special thanks to Jamie H and Phil, along with the rest of the team. Would recommend for any bodywork.

This company has been very professional in handling the situation with the damage that was caused from my accident. The third party was a good citizen and accepted all liability which made the process alot easier. The two guys "Ian and Phil" who dropped the car back to the property were very pleasant. The woman on the phone who dealt with the case originally as well (think this was Michelle) and the company in general were always keeping in touch with the general process and handled everything in a professional manner.

I would highly recommend this company to anyone who needs vehicle repairs following an accident or a general fix of your vehicles.

Thankyou very much for your services, another happy Customer!

P.S enjoy the Mars Bars!!!

Outstanding 5-star service from start to finish. Di was extremely helpful in arranging the booking for my car, and Emma provided great support when coordinating its return. Both were friendly, accommodating, and flexible with timing and location, allowing everything to be tailored to my preferences.
Both Jason and Glyn, at the collection and return of my vehicle, were friendly and helpful, kindly assisting me with transferring my child’s car seat between vehicles. This support made all the difference, as I was quite anxious about ensuring the car seat was fitted correctly. My vehicle was returned in pristine condition, with all previous damage fully repaired and the interior clean and tidy. I highly recommend this company and would absolutely use them again if needed. Thank you for your kind, helpful customer service and your outstanding repair work.

Perry and Emma were very helpful and polite, from the assessment of damage to my van after a car hit it, to providing guidance on the best way forwards and the potential impact if they found further damage once my van was stripped down. They have been transparent and professional through the repair process, and I’m very happy with the repair.
I’ve just had my van delivered back to me by Iain and Jason, who were thorough in ensuring I was happy with the repair (and also undertook some great driving to park it perfectly on my driveway). I have only given 4 stars as their communication let them down. I’ve had to chase up progress and queries as they are very busy. My suggestion to mgmt is that you automate updates/ expected completion dates to customers via text/email to avoid them ringing in.

I am completely satisfied from their job.
And delivered on good time by driver mr. Phil
Thank you.

Went to Fix Auto through insurance after a nasty crash that wasn’t my fault. They were top class, keeping me informed along the way and delivered on their promises. My VW is now looking brand new once again. Very pleased, would recommend!

The team at Basingstoke were respectful, responsive and capable. My car was returned to my house after the repairs with minimal interaction from me. Thank you Diana, Phil and Ian.

Garage carried out work to a good standard, they picked up and dropped off the vehicle promptly. Glynn and Phil was friendly and polite and a good face of the company.

Got my car fixed recently by Fixauto recently, they did an excellent job fixing the car and the driver Phil who picked up and dropped off my car was very nice and professional. Would highly recommend their services!

Great experience with fixing bumper to my bongo , Emma is easy to talk too and very informative, glyn picked up and dropped off well below expected time slot , highly recommend

Can not fault this company.
Staff are extremely helpful, polite & efficient.
And the repair I had on my van is Amazing!
Big dent scratches and scrapes completely gone, looks brand new!!
Highly recommend them, I'm well pleased.

I wrote a review, when first fixed, unfortunately in their response they identified me, so for security reasons I deleted that review.

Suffice to say a first year apprentice could have done a better job. The Motorhome was treated appalling and the finished job on one of the panels is very poor, finished off with bathroom filler, which has now discoloured, rather than fitted correctly.

Update: Of Course I contacted Fix Auto via management, who took immediate action to rectify the repair.
The repair is now first class with no sign of an accident.
Apology accepted.