Great service from the team, excellent attitude and very helpful. Well organised, thank you for Sandra and Collin for sorting repairs out so swiftly and professional. Would recommend anyone who needs... See more
Location
Switch locationWaterloo Avenue, Fordbridge, B37 6RE Birmingham, West Midlands, GB
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See what reviewers are saying
Fantastic staff, any problems were sorted straight away. And workmanship of repairs were excellent. I would recommend them to everyone. Thank you Auto Fix
Fix Auto have been excellent throughout. They contacted me to let me know the work had been approved by the insurance company- something the insurance company didn't do. They kept me informed throug... See more
I was kept updated with the progress of my vehicle on a step by step basis. Whenever I get in contact with the company, I was treated with respect and courtesy from the person who was keeping me upd... See more
Company details
About Fix Auto UK - Fix Auto Birmingham East
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Waterloo Avenue, Fordbridge, B37 6RE, Birmingham, West Midlands, United Kingdom
- 0121 779 6971
4.5
Excellent
69 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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They did a great job on my car.
October 28, 2025
Friendly and helpful service
I recently had my car repaired. The experience was great due to great communication. The work done was fantastic and well done hustle free.
Overall, I'd recommend them for their quality of work and customer service.
October 24, 2025
Very professional and the work done to…
Very professional and the work done to my car was brilliant u could not tell it’s been damaged thank u fix auto
October 6, 2025
It was great experience getting my…
It was great experience getting my vehicle in to being repaired and great job done.
Thank you
September 30, 2025
I was kept updated with the progress of…
I was kept updated with the progress of my vehicle on a step by step basis. Whenever I get in contact with the company, I was treated with respect and courtesy from the person who was keeping me updated.
Upon the delivery of my vehicle to my home after the repair was done, the two men who delivered my vehicle was cautious and very polite and professional in their dealings with me.
I am overall very pleased with the service provided by the company.
October 3, 2025
Commitment to customer care and service…
Commitment to customer care and service first class staff.
March 3, 2025
Unprompted review
I scratched the bonnet my new Lease car…
I scratched the bonnet my new Lease car and it was pretty bad. Ben and his team immediatly re-assured me they could get it back to looking new and they did! The car was ready and waiting for me as promised when i returned from my business trip. A1 service and A1 quality job.
January 8, 2025
Unprompted review
Brilliant Service
Ben and his team were allocated to fix my car by Arval. Ben was polite, helpful and professional. I needed my repairs completed very quickly (3 days). Fix Auto achieved this and communicated progress regularly. They even delivered it back to me at home to save me fetching it. The car was fully valeted inside and out. Brilliant service. Thanks Ben and team.
February 26, 2025
Unprompted review
There mint
Great lads, helpful and have done an outstanding job on my van would 100% recommend.
August 8, 2024
Terrific service!
Terrific service, Ben and the team did a great job with my car! Also, I had to get my car repaired while I was abroad for work and they were very supportive and helpful with this. Very much appreciated. Thanks Ben and Fix Auto Birmingham East team! I recommend.
March 8, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very poor customer service and Ben was unable to converse with out over speaking the customer (myself)
The attituded and inability to listen to the customer (myself) was not only very unprofessional but exhausting, if Ben hadn't of assumed that he is always correct, our situation would have been resolved more effectively, when the result was exactly what was explained to him in the first instance.
October 11, 2023
Reply from Fix Auto UK - Fix Auto Birmingham East
Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments are relayed to those that dealt with your repair.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Vehicle collected and delivered
Vehicle collected and delivered. Lovely finish and valeted
June 20, 2023
Thank you for great service
May 25, 2023
Nice people to deal with and the car's…
Nice people to deal with and the car's back in perfect order.
April 6, 2023
Bumper repair and respray.
Had my vitara repaired at Birmingham East. Very happy with the service and the finish on the repair. Car was dropped back to me at work cleaned inside and out.
Thanks all... 👍
March 20, 2023
Fix Auto UK Came Up Trumps!
Fix Auto UK made a very difficult situation as best they possibly could. One major component was unavailable and was preventing the completion of repairs to my damaged car. Ben stuck at it and, working together with me and Ford, saw this through to a satisfactory conclusion. I'm so grateful and impressed.
November 15, 2022
Accident damage
They fixed the accident damage in about 3 weeks total. Picked up van and brought it back. All seems fine.
Emails get a better response than phone calls when checking progress.
October 31, 2022
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