Great service from the team, excellent attitude and very helpful. Well organised, thank you for Sandra and Collin for sorting repairs out so swiftly and professional. Would recommend anyone who needs... See more
Location
Switch locationWaterloo Avenue, Fordbridge, B37 6RE Birmingham, West Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic staff, any problems were sorted straight away. And workmanship of repairs were excellent. I would recommend them to everyone. Thank you Auto Fix
Fix Auto have been excellent throughout. They contacted me to let me know the work had been approved by the insurance company- something the insurance company didn't do. They kept me informed throug... See more
I was kept updated with the progress of my vehicle on a step by step basis. Whenever I get in contact with the company, I was treated with respect and courtesy from the person who was keeping me upd... See more
Company details
About Fix Auto UK - Fix Auto Birmingham East
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Waterloo Avenue, Fordbridge, B37 6RE, Birmingham, West Midlands, United Kingdom
- 0121 779 6971
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
JOHN VERNONVery helpful but you have to
Very helpful but you have to. Give the a nudge if there’s something wrong to get them to put it write but isn’t that’s the case with everything these days all in all good and got my car write and very happy with it 👍🏻
Thank you .Everything was dealt with…
Everything was dealt with professionally, clearly and friendly.
Thank you for support and help at an awkward time.
Great service
Great service. Always gave an update when delays on parts from the manufacturers which is out of there control and great end product.
Would definitely use this company again.
Generally a really good service
Generally a really good service - although not really able to plan the collection resulting in well over 100 miles of fuel left in the tank of the courtesy car! (compared to when I collected it not even enough to go a few miles)
Communication with Ben was professional and helpful at all times.
I would have appreciated an interim communication explaining the approximate time scale to repair my vehicle (i.e. waiting for parts which are due to arrive on.... anticipate xxx days to completion after that)
Thank you
Satisfied customer
Fix Auto picked up the car the evening before it was due to e picked up (which was really convenient for me). They also delivered the car back early.
I couldn't fault them at all.
Fix Auto
Fix Auto changed the lock on my car and it’s working fine. Thank you for your service.
Excellent fast service
Excellent fast service
Great work Carried out
Excellent customer communication
Very happy
Excellellent repair.
May use AI-assist with repliesRead more
Would not take a bicycle there after…
Would not take a bicycle there after care is none guys there totally on helpful

Reply from Fix Auto UK - Fix Auto Birmingham East
Van repair
Van went in for repairs. Was a nasty gouge along side panel aswell as drivers side mirror broken into a hundred pieces and extremely big dent in pillar where mirror had been bent round and smashing into it. The van is a ford custom the dark orange colour. Got van back today on time as promised. Had a good look at van. You can't even tell where the damage was. It looks as good as the day I picked it up from dealership. Over the moon with repair. Top job. They even gave the cab a clean. You hear some horror stories about garages and body shops. But I wholeheartedly recommend this place. Obviously top class in there trade. Again chuffed with quality of said repair. Thankyou to whoever it was at the body shop in chemsley Wood branch. If I could I'd show before and after pictures.
Although the repair took longer than…
Although the repair took longer than expected this was not the fault of Fix Auto it was simply down to the availability of parts.
All through the process I had a weekly conversation with Ben and was over the moon happy with the way he worked with me to get the job completed ASAP.
5* Fix Auto and once again thanks Ben.
My vehicle had been stolen
My vehicle had been stolen, recovered and sent to the garage for repairs. The parts took a long time to get, but once received, FixAuto wasted no time to get the vehicle back on the road again.
I was told week in advance the car…
I was told week in advance the car going to picked up for repairs,and a automatic curtesy car will delivered at same time.
When I phone up. I was told there no automatic car. The one that they have got some issue.i explained I have taken a day of from work to arrange this.i just asked them why don't you any more courtesy cars. The bloke went of on a rant don't tell me how to run my business. He was rude to me and his attitude was unprofessional. I will not use these garage any more.

Reply from Fix Auto UK - Fix Auto Birmingham East
Inaccurate update information spoiled the good work
Collection and work done was very good, but the inaccuracy of update information asked for over the phone was not at all helpful, especially when because we were selling the car a clear idea of when the work would complete was needed. This made the whole experience rather stressful when it need not have been!
Nice and friendly staff
These people are a load of cowboys…
These people are a load of cowboys please steer clear of of them, thay ruined my car when it was in for repair at their workshop. If there was an option for no star I would have given them that.

Reply from Fix Auto UK - Fix Auto Birmingham East
Excellent service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.