Fix Auto were the garage allocated by an insurance company. Communication was quick from the outset and they collected my car from the car hire centre and then delivered back there for me to coll... See more
Company replied
Nova Business Units, Gore Road Industrial Estate, BH25 6SA New Milton, Hampshire, GB
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Fix Auto were the garage allocated by an insurance company. Communication was quick from the outset and they collected my car from the car hire centre and then delivered back there for me to coll... See more
Company replied
My experience with Fix Auto UK was a positive one. I was kept up to date all through the repair. The repair seemed to take a long time but there was a lot of work to do and the repairs were all don... See more
Company replied
They repaired my car after a collision, we were referred to them from the other parties insurance but I would 100% use them again. They called frequently with updates, were polite and kind. They eve... See more
Company replied
I recently had some work done at Fix Auto UK on my car’s bumper, license plate, and rear camera and I couldn’t be happier with the experience! From the moment I dropped off the car, the team kept... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Nova Business Units, Gore Road Industrial Estate, BH25 6SA, New Milton, Hampshire, United Kingdom
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The repair work carried out on my Audi Q3 was very good. However, the communication on when my vehicle would be ready was exceptionally bad.
Messages to me from different departments of this company were conflicting.
The guys at fix auto where fantastic always kept me up to date with the updates on my car big thumbs 👍 up thanks guys

Reply from Fix Auto UK - Fix Auto Bournemouth
My car looks great ! You communicated so well throughout and with understanding for my situation

Reply from Fix Auto UK - Fix Auto Bournemouth
Can't fault the work carried out but the communication was very poor. I had to keep phoning the head office to be put through to the garage dealing with my car as I wasn'tgiven a direct numberb& despite them saying every time that they would get back to me with updates, never did.

Reply from Fix Auto UK - Fix Auto Bournemouth

Reply from Fix Auto UK - Fix Auto Bournemouth

Reply from Fix Auto UK - Fix Auto Bournemouth
My car, as confirmed in advanvce, was collected and returned in an efficient way. The repairs were completed to my complete satisfaction and the car now looks perfect.

Reply from Fix Auto UK - Fix Auto Bournemouth
good communication and work carried out to high standard

Reply from Fix Auto UK - Fix Auto Bournemouth
A hassle-free experience! They collected my car, made notes on the damage that the insurance claim was to cover, noted any other minor damage, marks etc., and left me a courtesy car. Then delivered my car back to my door when it was done, about ten days later - all repaired, clean and shiney.
I was slightly worried about how well the new paint would match the 15 year old BMW Xirallic paint, but I can't see any mis-match at all, though we haven't yet had any sunny days, which is the litmus test...

Reply from Fix Auto UK - Fix Auto Bournemouth
I cannot fault the work that Fix Auto did on my car. Very quick turnaround kept me informed along the way. And the car came back looking like new.

Reply from Fix Auto UK - Fix Auto Bournemouth

Reply from Fix Auto UK - Fix Auto Bournemouth
Fix Auto were the garage allocated by an insurance company.
Communication was quick from the outset and they collected my car from the car hire centre and then delivered back there for me to collect when the work was completed. The work to my car was excellent and my car had been thoroughly cleaned and valeted throughout.
Really good service and I would definitely use them again.

Reply from Fix Auto UK - Fix Auto Bournemouth
I got my car back today after 6 weeks! I was told 2 weeks ago it was nearly finished but it seemed to take forever from that point.
Too slow. Miscommunication or no communication

Reply from Fix Auto UK - Fix Auto Bournemouth
We were kept informed of the progress of the works being completed. We are happy with the results

Reply from Fix Auto UK - Fix Auto Bournemouth
Apart from updates a bit sparse everything else was fine

Reply from Fix Auto UK - Fix Auto Bournemouth

Reply from Fix Auto UK - Fix Auto Bournemouth
Honestly brilliant service. Regular updates on progress of repair by email and telephone. Ultra polite and the work on the car was top notch.

Reply from Fix Auto UK - Fix Auto Bournemouth
Fix Auto Bournemouth did a fantastic job on my Hyundai i10. The quality of their work is just spectacular. You wouldn't know the car has been repaired, it just looks brand new.
They provided me with a courtesy car and when the job took longer, they just told me not to worry and keep their courtsey car for longer. Absolute Gem!

Reply from Fix Auto UK - Fix Auto Bournemouth
The time that it took to collect the car and repair it was short and sweet. 7 days
Then I looked closer and it was not as good as i thought it would be, or seemed to be. Windscreeen was not very well cleaned
They did keep me informed as to the progress of the repair then the manager was arrogant turned stupid and had to make a complaint about her and admiral and her cronies covered up her arrogance and lies . PATHETIC EXPERIENCE WITH BOTH COMPANIES AND ADMIRAL ARE STILL PAYING COMPENSATION FOR THEIR REPETITIVE MISTAKES !

Reply from Fix Auto UK - Fix Auto Bournemouth
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