Fix Auto UK - Fix Auto Braintree Reviews 

Excellent service. Car collected on time the morning it was booked for collection, was called to advise the approximate time of collection and the driver arrived on time, excellent service, following collection was contacted with approximate completion date and was pleased to receive a call 2 days prior to estimated time of completion of the repair work advising the car was ready. Again delivery time was agreed and the driver arrived within that time give or take a few minutes, extremely pleased with the standard of the work and condition of vehicle upon receiving it back. All round the service was exceptional from all the members of staff who I had spoken to and the whole process was hassle free and professional. Would recommend this company to anyone interested in having bodywork done from minor damage to more complex work.many thanks for the service that not only met my expectations but exceeded them in the process being more than punctual and the repair being completed to a standard that left my vehicle back in the showroom condition it was in prior to being involved in being hit by a third party. Thanks once again.

Excellent service. Thank you for helping me out when my car was out of action

Really pleased with the work Fix Auto done on my Peugeot. Works completed within 1 week! Can’t fault their communication and work! One very pleased customer.

I couldn't fault this company from first point of contact to collection.
I was told my car may be 2-3 weeks, but was competed in a week.
Valeted inside and out back to having new leather smell in a 5 year old car.
Megan was a pleasure to deal with along with rest of team when there.
Can't be a bad bunch as they agreed to have an Essex and Herts air ambulance collection pot whom I volunteer for

Very happy all round

They delivered a loan car and collected mine. The repair was done quicker than I expected and then they returned my car and collected the loan car.

5 star service, excellent communication and speedy service.

Had cad repaired to an excellent standard as if it hadn't been in an accident, didn't take long to get my car back was picked up and dropped off and had amazing customer service from them, with communication and timing.
Over all brilliant body shop 100% would recommend!!!

all staff were very professional and extremely helpful. get the job done as quick as they can and keep you updated along the way.

Received a phone call from megan to arrange collection of my car, very good service. Ian was very professional on arrival and exchanged documentation. Car was fixed in just over two weeks with a courtesy car provided. Required additional isofix points in the courtesy car for child seats and this was taken into consideration. Received an email update during the time the car was away. On drop off of the vehicle they were very accommodating as I was at work and delivered my car back in a different town. Ian and don finalised more paperwork and was very friendly. Car was fully repaired and was very clean . Would happily use this company again.

Fantastic service from start to finish.
Courtesy car was delivered to my home with my car being driven to be repaired.
Car was repaired in a very quick time and first class workmanship.
All in all very good indeed.

Fix Auto we’re unbelievable had a courtesy car ready to go for me, took my car in and was ready to collect within a week, always kept me updated and when I arrived to collect my car they had cleaned inside and out but also fixed my day time lights which were out free of charge they were constantly accommodated

Really professional. Great job on the body work. Very quick turn around as well.

Absolutely amazing service - thank you. My car was picked up from my house by a really helpful driver who left a courtesy car for me to use. Once the car was repaired, my car was returned and the courtesy car picked up. This was so helpful as I would have had to take time off work which was impossible. The garage kept me informed throughout the process and were always friendly and helpful. My car was returned within the time I was quoted, gleaming and shiny clean. Will definitely recommend the garage to family and friends. Thank you.

Dropped my car off for a body repair before my holiday, one week later it was ready to be picked up! They even saved me a bit of money since some parts weren't needed. Very happy with the quick turn around and a very clean and repaired car as a result! Highly recommend, no problems to say.

The job was done nice and quick to the highest of standards , it was the best price around , great service !!!!!

Used this company and what a excellent service nothing was to much trouble for them10/10,and when l got my car back it looked like it had just come out of the showroom, Thanks for all you done for me,

Outstanding customer service, very impressed with the courtesy car as I asked for a small car with reverse sensors. The driving rep who delivered the car read out what I can and can do relating to their policy. The fixed the car in record time and washed the car. Very satisfied customer and so so pleased

Finally a company that communicates and delivers great customer service! Car in for damage repairs following collision and collected and delivered back- great communication and quick turnaround time! We were even able to communicate with people other than via apps and chatbots! Would not hesitate in recommending. Did not pay as insurance covered but best support we’ve had in 30 years of driving!

Great service, good as new and would recommend

Great communication, great service, can’t fault, very trustworthy. Would highly recommend. Driving from braintree to colchester to collect and drop my car back was perfect for me as I work a lot of crazy hours.