Most helpful and happy staff kept you informed of information on your vehicle and the receptionist was most helpful and treated you with respect. Would recommend them to any friends for their excelle... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more
Company replied
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more
Company replied
My car was taken here by the insurance company after receiving damage caused by a third party. Excellent service from start to finish by Connor and Gemma. I was updated throughout the process and the... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Bristol North
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom
- 01179 694331
4.7
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the work and end…
Very happy with the work and end result. Staff very friendly and helpful.
June 8, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Thomas
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Did what i wanted when i wanted
Did what i wanted when i wanted and communication was excellent. Staff extremely helpful and friendly. Exactly what you need when you have an accident and need to get your car repaired.
May 25, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Mr Fudge
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Excellent service
Friendly, efficient service, work completed to a high standard on time. Would highly recommend.
May 24, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Linda
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
10/10
Nice courtesy car delivered by Peter who is the nicest guy in the world. Really friendly staff at the bodyshop and my car came back looking brand new. Couldn't recommend highly enough.
May 18, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Ben
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Great communication and went out of…
Great communication and went out of their way to provide a courtesy car and avoid a social disaster! Highly recommend.
May 12, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Andy
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Good repair but low rating as the…
Good repair but low rating as the complimentary car wash caused micro scratches all over my car that look awful, after I spent 6 years washing it properly.
February 26, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello MD
Really appreciate your feedback
If you are passing by the garage please pop in so we can take a look at this for you
Regards
Leighton
Straightforward
Straightforward process, helpful staff and pleased with the results.
February 16, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Irina
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
I had my car back yesterday
I had my car back yesterday. I was very pleased with the work. It looks like new. A really good job. The customer service was excellent and they even delivered my car to work from me.
They gave me a smart curtesy car too.
February 11, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Caz
Really appreciate your feedback
I will pass onto the team
Really appreciate your feedback on the courtesy car too, Not sure if you know but we also have a sales team on site which sell those lovely courtesy cars and you can contact them on 01179694331 if you were ever thinking changing yours.
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Very polite and helpful staff…
Very polite and helpful staff especially the chap I think his name was Richard who was amazing
February 11, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Fiona
Really appreciate your feedback
I will pass onto the team and especially Richard who has become a great asset to our business - Well done Richard!
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Car was picked up from my home and…
Car was picked up from my home and taken away to be done . Job was done swiftly once in garage . Car was then returned to my home. I consider my job was done very well and the service of all staff was impeccable. Excellent service .
February 10, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Beverley
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Reply from Fix Auto UK - Fix Auto Bristol North
WOW what a lovely review
Greg you have had the team blushing with this review!
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Car went in on time was ready the day…
Car went in on time was ready the day after the target completion date but loan car extended so i was happy with the experience with front of house being very helpful
February 3, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Paul
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Very efficient and kept me updated…
Very efficient and kept me updated friendly staff
February 3, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Elizabeth
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Excellent service
The staff at Drive Vauxhall in Filton are both welcoming and efficient. After already being inconvenienced by an accident the last thing needed was any further hassle or worries with what follows. However both my insurance company and this repair centre made the process easy and more palatable than expected so well done.
February 2, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Stephen
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Great Staff
Staff were excellent and very understanding of my needs. There was a long wait for parts and work to be done but they were able to get my car into a condition that I could have it until there was space for my work to be done.
February 1, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Jane
Really appreciate your feedback
I will pass onto the team
I apologise on how long you had to wait for the parts to repair your vehicle, We are experiencing long delays with all manufacturers at the moment
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Rear bumper replaced
Rear bumper split and replaced along with left hand side rear lights. The car was away for one week during this repair. The repair and finish of the repair look good, no complaints about workmanship.
My only complaint more of a moan than a complaint is that all customer parking bays seem to be full every time I visit and I have to drive round the garage several times looking and waiting for a parking space to become free. They are always busy a sign that they must be doing something right.
February 1, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Martyn
Really appreciate your feedback
I will pass onto the team
We do acknowledge that the space is limited on site, This is mostly due to parts delays with all vehicle manufacturers across our Accident Repair Centre and Service department, Be assured that on a daily basis all of our teams are working hard to source these parts quickly form the vehicle manufacturers.
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Very helpful staff and made the whole…
Very helpful staff and made the whole process easy and pleasent throughout.
January 27, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello George
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Stress Free Car Repair
They made the process of my car repair as easy and stress free as possible. Great service and friendly and efficient staff within the Bodyshop
January 27, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Bev
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Excellent service and repair
Excellent service and repair, I could follow on line how things were going. The car was picked up and brought back which was much appreciated.
January 27, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Valerie
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton
Great customer service
Great customer service, really helpful staff when I phoned up, good value for money and excellent repairs. Repairs took longer than expected and would have been useful to have been kept more in the loop - maybe by text so I didn’t have to call up.
January 20, 2022
Reply from Fix Auto UK - Fix Auto Bristol North
Hello Sheralyn
Really appreciate your feedback and i have fed back your comments to the staff
If we can help in the future please do not hesitate to contact us
Many Thanks
Leighton
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.