Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solici... See more
Company replied
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solici... See more
Company replied
Staff were courteous and the car was repaired and cleaned to a good standard. Only downside they replaced the front number plate with a standard one and now they don’t match.
Company replied
Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more
Company replied
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom
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Great service. Connor and Lisa very professional and polite.

Reply from Fix Auto UK - Fix Auto Bristol North
Conner and Lisa were superb.Great service and fantastic repair. Well done all at Drive

Reply from Fix Auto UK - Fix Auto Bristol North
Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special mention for Connor who was professional and attentive throughout.

Reply from Fix Auto UK - Fix Auto Bristol North
The team were polite and helpful from beginning to end and the work done was first class.
The only downside was nobody every answered the phone which was frustrating when trying to sort things out

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Did a great job on some bodywork for our car. High quality and good customer service

Reply from Fix Auto UK - Fix Auto Bristol North
Customer service good but wait long and quality of initial bodywork repair unsatisfactory.

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Quick and efficient service, kept up to date with how the repairs were going. Nice courtesy car. Repairs look excellent, you’d never know!!

Reply from Fix Auto UK - Fix Auto Bristol North
Very pleased with the customer care I received, wish I had taken the persons name who served me as he patiently went through the car rental with me. He was friendly, kind and professional and deserves a mention for being great In his job role. Car looks great again.

Reply from Fix Auto UK - Fix Auto Bristol North
Almost perfect but for the replacement of one piece of trim however they have agreed to replace the items so hopefully that’ll equate to a full house!

Reply from Fix Auto UK - Fix Auto Bristol North
Professsional team , no hassle , no stress ! Everything went smoothly , would fully recommend!

Reply from Fix Auto UK - Fix Auto Bristol North
Terrible garage - would not recommend, always delayed and will keep extending repair times and too it all off they don’t even valet the car before returning it to you- there was a huge coffee stain on my vehicle which wasn’t there when I gave the car in! Very poor service from this garage

Reply from Fix Auto UK - Fix Auto Bristol North
Very helpful with good communication
A quality experience

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Very happy with the work and end result. Staff very friendly and helpful.

Reply from Fix Auto UK - Fix Auto Bristol North
Did what i wanted when i wanted and communication was excellent. Staff extremely helpful and friendly. Exactly what you need when you have an accident and need to get your car repaired.

Reply from Fix Auto UK - Fix Auto Bristol North
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