Fix Auto UK - Fix Auto Bristol North Reviews 164

TrustScore 4.5 out of 5

4.6

Gloucester Road, Patchway, BS34 6QB Bristol, Avon, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solici... See more

Company replied

Rated 5 out of 5 stars

Staff were courteous and the car was repaired and cleaned to a good standard. Only downside they replaced the front number plate with a standard one and now they don’t match.

Company replied

Rated 5 out of 5 stars

Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more

Company replied

Rated 5 out of 5 stars

Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom

  • 01179 694331

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

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Rated 5 out of 5 stars

Great service

Great service. Connor and Lisa very professional and polite.

January 12, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Shani
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

Conner and Lisa were superb.Great…

Conner and Lisa were superb.Great service and fantastic repair. Well done all at Drive

January 12, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Nick
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

Excellent service throughout

Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special mention for Connor who was professional and attentive throughout.

January 10, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Adam, Thanks for the great feedback.
Connor will drop you an email once Honda Get back to us with the part number.
If we can help with anything else in the future give us a shout
Regards
Leighton

Rated 5 out of 5 stars

The team were polite and helpful from…

The team were polite and helpful from beginning to end and the work done was first class.
The only downside was nobody every answered the phone which was frustrating when trying to sort things out

November 21, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hi India
Really appreciate your feedback and we are fully aware that we sometimes struggle to answer the phone throughout the day due to the demand of customers wanting to get there vehicle repaired, we do endeavour to call back every customer who leaves a message with our call centre staff
If we can help in the future please let us know
Thanks
Leighton

Rated 5 out of 5 stars

Very good work

December 2, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Akshatha
Thankyou very much for your review
I will pass your comments onto the team and if we can help in the future please give us a shout
regards
leighton

Rated 4 out of 5 stars

Excellent work but …..

Excellent work. Pricey. A day late with finishing.

October 22, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Angela
Thank you for you feedback
If we can help in the future please give us a shout
Regards
Leighton

Rated 5 out of 5 stars

Did a great job on some bodywork for…

Did a great job on some bodywork for our car. High quality and good customer service

October 11, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Jack, Thank you for your comments.
I will pass onto the team
Regards
Leighton

Rated 3 out of 5 stars

Good customer service but quality of repair not the best

Customer service good but wait long and quality of initial bodywork repair unsatisfactory.

September 20, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Rachel
Thanks for your feedback which i have passed onto the team.
If we can assist with anything in the future please give us a shout
Leighton

Rated 5 out of 5 stars

Bodywork Damage

Damage to passenger door. Fixed within 1 week. Good as new.

September 29, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hi Ethan
Thank you for your feedback
Really appreciate it
I will pass on your comments to the team
If you ever need us in the future please give us a shout
Leighton

Rated 5 out of 5 stars

Excellent repair job

Excellent repair job, car come back cleaned looking like new.

September 8, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Owen
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service, kept up to date with how the repairs were going. Nice courtesy car. Repairs look excellent, you’d never know!!

September 4, 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Wayne
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton

Rated 5 out of 5 stars

Very pleased with the customer care I…

Very pleased with the customer care I received, wish I had taken the persons name who served me as he patiently went through the car rental with me. He was friendly, kind and professional and deserves a mention for being great In his job role. Car looks great again.

August 19, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Lucy
Really grateful for your positive feedback
I will pass on your comments to Connor who dealt with you
Feel free to contact us if you have any issues
Many Thanks
Leighton

Rated 4 out of 5 stars

Almost perfect but for the replacement…

Almost perfect but for the replacement of one piece of trim however they have agreed to replace the items so hopefully that’ll equate to a full house!

July 27, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hi Colin
Thanks for you review
Just an update on your trim, This is due in tomorrow or Friday so we will give you quick call to have it clipped in.
Thanks
Leighton

Rated 5 out of 5 stars

Professsional team

Professsional team , no hassle , no stress ! Everything went smoothly , would fully recommend!

July 21, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hi Julie
Many Thanks for your positive feedback
I have passed your comments onto the team
Regards
Leighton

Rated 1 out of 5 stars

Terrible garage

Terrible garage - would not recommend, always delayed and will keep extending repair times and too it all off they don’t even valet the car before returning it to you- there was a huge coffee stain on my vehicle which wasn’t there when I gave the car in! Very poor service from this garage

July 16, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Shotta27k
Thankyou for your feedback
I am unable to find you on our systems but if you could drop me a line i can look into this for you
Many Thanks
Leighton

Rated 5 out of 5 stars

Very helpful with good communication

Very helpful with good communication
A quality experience

June 19, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mr Greene
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton

Rated 5 out of 5 stars

Excellent service and good…

Excellent service and good communication.

June 16, 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Sarah
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton

Rated 5 out of 5 stars

Very happy with the work and end…

Very happy with the work and end result. Staff very friendly and helpful.

June 8, 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Thomas
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton

Rated 5 out of 5 stars

Did what i wanted when i wanted

Did what i wanted when i wanted and communication was excellent. Staff extremely helpful and friendly. Exactly what you need when you have an accident and need to get your car repaired.

May 25, 2022
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mr Fudge
Really appreciate your feedback
I will pass onto the team
If you ever need any further assistance please do not hesitate to contact us here at the branch
Regards
Leighton

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