Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solici... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solici... See more
Company replied
Staff were courteous and the car was repaired and cleaned to a good standard. Only downside they replaced the front number plate with a standard one and now they don’t match.
Company replied
Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more
Company replied
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Written by the company

Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely fantastic service from Lisa on my recent vehicle repair. She was attentive and knowledgeable about the repair.

Reply from Fix Auto UK - Fix Auto Bristol North
Excellent garage professional and efficient when refurbishing my alloys. Staff were polite I will definitely be returning. Highly recommend

Reply from Fix Auto UK - Fix Auto Bristol North
Excellent service and great good quality repair. Friendly staff.

Reply from Fix Auto UK - Fix Auto Bristol North
Unfortunately the garage caused further damage to my car while with them. This is still to be resolved as I now need to take the car to them to inspect at my time, cost and inconvenience. Two of their drivers were using their mobiles while driving my car on the public highway. The site is overcrowded with vehicles crammed in everywhere. I do not recommend using this garage at all.

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Absolutely brilliant service, car looked new again!
Friendly and helpful staff :)

Reply from Fix Auto UK - Fix Auto Bristol North
Everything was done exactly as discussed. Car was returned on time, immaculately clean inside and out.

Reply from Fix Auto UK - Fix Auto Bristol North
They were excellent! Friendly and accommodating from start to finish and they went out of their way to help me. I will definitely be going to them as my first port of call if I ever need and body work doing again. I will definitely recommend them!

Reply from Fix Auto UK - Fix Auto Bristol North
The customer service staff are so friendly knowledgeable and helpful :) The bodywork shop team made my car look new again. I'd recommend them to anyone!

Reply from Fix Auto UK - Fix Auto Bristol North
Having had shocking service from my insurance company, I was expecting more of the same at the repair shop.
Delighted to be proved wrong!
These guys have been brilliant, special thanks to Connor who was extremely professional throughout.
Thanks guys, very happy customer.

Reply from Fix Auto UK - Fix Auto Bristol North
The people who work here are so nice. Would definitely use them again.

Reply from Fix Auto UK - Fix Auto Bristol North

Reply from Fix Auto UK - Fix Auto Bristol North
Excellent repairs to my car after an accident. You wouldn’t know it happened. Thank you!

Reply from Fix Auto UK - Fix Auto Bristol North
Great experience. Easy to get booked in (small wait of a month), curtesy car given and quick turnaround of my car. Bodywork looks fabulous, they’ve even cleaned and polished the car to look brand new. Great service and friendly team.

Reply from Fix Auto UK - Fix Auto Bristol North
Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really pleased with the service and quality of the repairs I’ve received.

Reply from Fix Auto UK - Fix Auto Bristol North
Prompt communication by helpful & friendly staff. Had to wait a few weeks for a mutually convenient assessment, but that was then done very quickly and the repair organised within 2 weeks. Drop off & collection were very efficient, immaculate courtesy car & mine was mended within a week & looks like new (& clean!!). Great service.

Reply from Fix Auto UK - Fix Auto Bristol North
The staff are very professional and helpful. Their empathy with clients is very evident following a stressful occurrence such as an RTA or vehicle damage.

Reply from Fix Auto UK - Fix Auto Bristol North
The North Bristol Drive staff were very friendly and helpful. They did a super job with my bodywork repairs.

Reply from Fix Auto UK - Fix Auto Bristol North
Theire service was grate very realiable on deadline. Very freindly and helpfull staff. Thx

Reply from Fix Auto UK - Fix Auto Bristol North
I’ve had to use this bodyshop twice in the past 6 months, and they have been outstanding. Work completed to a very high standard, in a timely manner, the updates and customer service were great. A pleasure to deal with and an excellent experience.

Reply from Fix Auto UK - Fix Auto Bristol North
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.