Fix Auto UK - Fix Auto Bristol North Reviews 164

TrustScore 4.5 out of 5

4.6

Gloucester Road, Patchway, BS34 6QB Bristol, Avon, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Terrible experience due to a total lack of due diligence by Winn's Solicitors. After a minor accident, I was targeted by a scam claims line pretending to be NFU. They passed my details to Winn Solici... See more

Company replied

Rated 5 out of 5 stars

Staff were courteous and the car was repaired and cleaned to a good standard. Only downside they replaced the front number plate with a standard one and now they don’t match.

Company replied

Rated 5 out of 5 stars

Excellent service from initial contact for an insurance repair through to collecting the repaired vehicle. Despite a problem caused by Honda UK in providing a part Fix Auto kept me informed. Special... See more

Company replied

Rated 5 out of 5 stars

Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really ple... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Gloucester Road, Patchway, BS34 6QB, Bristol, Avon, United Kingdom

  • 01179 694331

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

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1-star

Asks customers to review

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Rated 5 out of 5 stars

Thank you Lisa

Absolutely fantastic service from Lisa on my recent vehicle repair. She was attentive and knowledgeable about the repair.

September 27, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Jen,
Thankyou for your positive feedback and be assured I will pass on to Lisa.
If we can help in the future please do not hesitate to contact us
Many Thanks
The Drive Team

Rated 5 out of 5 stars

Excellent garage professional and…

Excellent garage professional and efficient when refurbishing my alloys. Staff were polite I will definitely be returning. Highly recommend

September 26, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Ben,
Thankyou for your positive feedback and be assured I will pass on to the team.
If we can help in the future please do not hesitate to contact us
Many Thanks
The Drive Team

Rated 5 out of 5 stars

Excellent service and great good…

Excellent service and great good quality repair. Friendly staff.

September 27, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Miriam,
Thankyou for your positive feedback and be assured I will pass on to Team.
If we can help in the future please do not hesitate to contact us
Many Thanks
The Drive Team

Rated 1 out of 5 stars

Further damaged caused by garage, staff using mobile phones while driving my car.

Unfortunately the garage caused further damage to my car while with them. This is still to be resolved as I now need to take the car to them to inspect at my time, cost and inconvenience. Two of their drivers were using their mobiles while driving my car on the public highway. The site is overcrowded with vehicles crammed in everywhere. I do not recommend using this garage at all.

July 16, 2023
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mr George
Thankyou for your feedback and comments.
I have reviewed your file and can see we and your insurance company have tried hard to resolve your concerns but unfortunately without viewing your vehicle we are unable to assist with your allegations.
Regards
The Drive Team

Rated 5 out of 5 stars

Great Service

Excellent friendly service. Kept informed at all steps.

July 31, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Alwyn, Thanks for the great feedback, If we can help in the future drop us a line
Regards
Drive team

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, car looked new again!
Friendly and helpful staff :)

May 11, 2023
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Paige
Many Thanks for your great Review
If we can help in the future please give us a shout
Regards
The Drive Team

Rated 5 out of 5 stars

Very pleased

Everything was done exactly as discussed. Car was returned on time, immaculately clean inside and out.

April 12, 2023
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello John
Thankyou for your positive feedback
I will pass your comments onto the team at Bristol
Regards
Leighton

Rated 5 out of 5 stars

Excellent and Professional

They were excellent! Friendly and accommodating from start to finish and they went out of their way to help me. I will definitely be going to them as my first port of call if I ever need and body work doing again. I will definitely recommend them!

April 13, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Tessa
Thankyou for your positive feedback
I will pass your comments onto the team at Bristol
Regards
Leighton

Rated 5 out of 5 stars

Excellent Team

The customer service staff are so friendly knowledgeable and helpful :) The bodywork shop team made my car look new again. I'd recommend them to anyone!

March 17, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Helen
Thankyou for your positive feedback
I will pass your comments on to the team
Regards
Leighton

Rated 4 out of 5 stars

Great team.

Having had shocking service from my insurance company, I was expecting more of the same at the repair shop.
Delighted to be proved wrong!
These guys have been brilliant, special thanks to Connor who was extremely professional throughout.
Thanks guys, very happy customer.

March 15, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Annette
Really appreciate your feedback
I will pass onto Connor and the Team
Many thanks
Leighton

Rated 5 out of 5 stars

The people who work here are so nice

The people who work here are so nice. Would definitely use them again.

February 15, 2023
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hi Jessica, Thank you so much for your feedback, if we can help in the future please do not hesitate to contact us
Fix Auto Bristol North

Rated 5 out of 5 stars

Helpful staff

Helpful staff, quick and efficient service

February 2, 2023
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hi Martha, Thank you so much for your feedback, if we can help in the future please do not hesitate to contact us
Fix Auto Bristol North

Rated 5 out of 5 stars

Excellent repairs to my car after an…

Excellent repairs to my car after an accident. You wouldn’t know it happened. Thank you!

January 28, 2023
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Reply from Fix Auto UK - Fix Auto Bristol North

Hi Laura, Thankyou for your positive feedback
I have passed your comments to the team
If we can help with anything else give us a shout
Regards
Leighton and the team

Rated 5 out of 5 stars

Great service. Friendly staff

Great experience. Easy to get booked in (small wait of a month), curtesy car given and quick turnaround of my car. Bodywork looks fabulous, they’ve even cleaned and polished the car to look brand new. Great service and friendly team.

January 27, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello
Thankyou very much for the great feedback.
I will pass your comments to the team
If we can assist in the future drop us a line
Regards
Leighton and the team

Rated 5 out of 5 stars

Following my accident the garage were…

Following my accident the garage were efficient in getting my car estimated and then commencing repairs. All the staff were very helpful and would go the extra mile. My car looks immaculate really pleased with the service and quality of the repairs I’ve received.

January 26, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello Mrs Thomas,
Thankyou so much for this great feedback
I will pass on your comments to the team
If we can help with anything in the future give us a shout
Thanks
Leighton and the team

Rated 5 out of 5 stars

Efficient, helpful & friendly staff.

Prompt communication by helpful & friendly staff. Had to wait a few weeks for a mutually convenient assessment, but that was then done very quickly and the repair organised within 2 weeks. Drop off & collection were very efficient, immaculate courtesy car & mine was mended within a week & looks like new (& clean!!). Great service.

January 20, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Kiera
Really appreciate your positive feedback
I will pass onto the team and if we can help in the future please do not hesitate to contact us
Regards
Leighton

Rated 5 out of 5 stars

Professional and Helpful. Highly recommend Fix Auto UK Bristol

The staff are very professional and helpful. Their empathy with clients is very evident following a stressful occurrence such as an RTA or vehicle damage.

November 3, 2022
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Ms Kay
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

The North Bristol Drive staff were very…

The North Bristol Drive staff were very friendly and helpful. They did a super job with my bodywork repairs.

January 4, 2023
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Reply from Fix Auto UK - Fix Auto Bristol North

Hello CK
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

Theire service was grate very realiable…

Theire service was grate very realiable on deadline. Very freindly and helpfull staff. Thx

January 13, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Csalodi Peter
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

Rated 5 out of 5 stars

I’ve had to use this bodyshop twice in…

I’ve had to use this bodyshop twice in the past 6 months, and they have been outstanding. Work completed to a very high standard, in a timely manner, the updates and customer service were great. A pleasure to deal with and an excellent experience.

January 10, 2023
Unprompted review
Fix Auto UK - Fix Auto Bristol North logo

Reply from Fix Auto UK - Fix Auto Bristol North

Hello Matt
Really appreciate your feedback
I will pass on your comments to the team
If we can help in the future please do not hesitate to contact us
Thanks again
Drive Team

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