From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
Location
Switch locationUnits 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
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See what reviewers are saying
Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door sl... See more
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... See more
Company replied
This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more
Company replied
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company

- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom
- 01280 822671
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Reply from Fix Auto UK - Fix Auto Buckingham
FixAuto Recommended.
From my first contact with FixAuto I got friendly,informative and reassuring welcome. Arrangements for necessary repairs, including survey were done with no fuss and a quote/costings sent by email by the time I got home
Repairs were carried to excellent standard in a timely manner. Regular updates given by text as work progressed.
Thank-you

Reply from Fix Auto UK - Fix Auto Buckingham
The service was great and turned around…
The service was great and turned around quickly.

Reply from Fix Auto UK - Fix Auto Buckingham
Excellent service on an insurance…
Excellent service on an insurance repair. Car was repaired in super quick time, courtesy car given which was brand new and works completed to a high standard. The updates from Lauren through the repair were really helpful. Would highly recommend.

Reply from Fix Auto UK - Fix Auto Buckingham
Excellent service and updates
Excellent service and updates throughout my insurance repair. Collected my car at a convenient time, timely updates from staff who were informative and supportive. They also fixed a small piece of rust that was unrelated to my claim, a lovely gesture and bonus! Thank you!

Reply from Fix Auto UK - Fix Auto Buckingham
Very professional business that really…
Very professional business that really cares about the customers and their requirements. Helped turn my job around in a very quick manner.

Reply from Fix Auto UK - Fix Auto Buckingham
So my ratings for this was appalling…
So my ratings for this was appalling due to having my wheel replaced with a new tyre wasn't to bad but they completely missed to tell me that my rear wheel had a bugle in it, now causing me to fail my mot and have to pay 120 pound for a new tyre which obviously was very unexpected and im a bit disgusted at the professionalism of the place, also the rear tyre was on 22psi and should be roughly about 32,35psi. Shocking!!!

Reply from Fix Auto UK - Fix Auto Buckingham
Great communication
Great communication. Perfect workmanship. Brilliant courtesy car

Reply from Fix Auto UK - Fix Auto Buckingham
Bodywork repair exemplary, underbody work not perfect
This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed of service was also very good, although I had to wait a couple of weeks for a booking slot to become available.
My one slight concern on this occasion, thus preventing a full 5 stars, was the steering alignment being out following the repair, which necessitated a follow up visit to get rectified to a satisfactory level.

Reply from Fix Auto UK - Fix Auto Buckingham
Service from start to finish was great
Service from start to finish was great. Communication from Lauren in particular was excellent, with regular updates and helpful information regarding the completion of my vehicle.
Quality of the work carried out is exceptional with a full repair completed in only a few days.
Highly recommend

Reply from Fix Auto UK - Fix Auto Buckingham
It might be too early to give feedback…
It might be too early to give feedback on the repair, but I was updated from the day they collected the car till when it was ready

Reply from Fix Auto UK - Fix Auto Buckingham
I’m very much happy about repairing my…
I’m very much happy about repairing my car. It came out like brand new one. It was a wonderful work they have done.

Reply from Fix Auto UK - Fix Auto Buckingham
Good communication ,excellent repair
Good communication ,excellent co-ordination.excellent repair job.

Reply from Fix Auto UK - Fix Auto Buckingham
Everyone I spoke too were very…
Everyone I spoke too were very friendly, efficient and I didn't have to wait long for my car to be repaired. Would recommend them to anyone who needs their car repaired.

Reply from Fix Auto UK - Fix Auto Buckingham
Professional, Efficient, and Reliable
Good service overall. The team were friendly and the repair was done to a good standard. Communication was fine, although there was a slight delay. I would still recommend Fix Auto Buckingham

Reply from Fix Auto UK - Fix Auto Buckingham
Amazing team
I had a great experience with Fix Auto after my car needed repairs to the rear. The quality of the repair work was excellent, my car looks as good as new, and everything was handled professionally and efficiently.
I’d also like to especially mention how friendly and helpful the reception staff were. Lauren was fantastic from start to finish, welcoming, approachable, and very clear with communication, which made the whole process stress-free.
I would definitely recommend Fix Auto to anyone needing car repairs. Great service and great people.

Reply from Fix Auto UK - Fix Auto Buckingham
Very efficient
Very efficient, friendly and kept me up to date all the way through my repair.

Reply from Fix Auto UK - Fix Auto Buckingham
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