Fix Auto UK - Fix Auto Buckingham Reviews 755

TrustScore 5 out of 5

4.8

Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.

Rated 5 out of 5 stars

Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door sl... See more

Rated 4 out of 5 stars

Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... See more

Company replied

Rated 4 out of 5 stars

This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, United Kingdom

  • 01280 822671

4.8

Excellent

TrustScore 5 out of 5

755 reviews

5-star
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2-star
1-star

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Rated 5 out of 5 stars

Very good service

Really efficient and clear. Happy with the end result of my car

March 6, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

FA,

We're happy to hear that our service was efficient and clear, and that you're pleased with your car. Thank you for your positive feedback!

Sharon Horn, Fix Auto UK

Rated 5 out of 5 stars

FixAuto Recommended.

From my first contact with FixAuto I got friendly,informative and reassuring welcome. Arrangements for necessary repairs, including survey were done with no fuss and a quote/costings sent by email by the time I got home
Repairs were carried to excellent standard in a timely manner. Regular updates given by text as work progressed.
Thank-you

March 10, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Mr Hooke,

We appreciate you taking the time to share your positive experience. We're happy to hear that you received a friendly and informative welcome and that the repairs were completed to a high standard. Thank you for your feedback!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

The service was great and turned around…

The service was great and turned around quickly.

March 5, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, NEALLE,

We appreciate you taking the time to leave us feedback! We're so glad you were happy with our service and its prompt completion.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service on an insurance…

Excellent service on an insurance repair. Car was repaired in super quick time, courtesy car given which was brand new and works completed to a high standard. The updates from Lauren through the repair were really helpful. Would highly recommend.

March 4, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Mark,

We appreciate your recommendation! We're happy to hear that the insurance repair was completed quickly, that you liked the courtesy car, and that the work was of a high standard. It's great to know the updates were helpful. Thank you!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Excellent service and updates

Excellent service and updates throughout my insurance repair. Collected my car at a convenient time, timely updates from staff who were informative and supportive. They also fixed a small piece of rust that was unrelated to my claim, a lovely gesture and bonus! Thank you!

March 4, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning, Ben

We appreciate your positive feedback! We're happy to hear you received excellent service and helpful updates during your repair. It's great to know our team was supportive, and we appreciate you noticing the extra touch with the rust repair!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Very professional business that really…

Very professional business that really cares about the customers and their requirements. Helped turn my job around in a very quick manner.

February 27, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Dear. Mr Robertson,

We appreciate you taking the time to leave us such a great review! We're happy to hear that you felt cared for and that we met your requirements with speed.

Sharon Horn, Fix Auto Buckingham

Rated 1 out of 5 stars

So my ratings for this was appalling…

So my ratings for this was appalling due to having my wheel replaced with a new tyre wasn't to bad but they completely missed to tell me that my rear wheel had a bugle in it, now causing me to fail my mot and have to pay 120 pound for a new tyre which obviously was very unexpected and im a bit disgusted at the professionalism of the place, also the rear tyre was on 22psi and should be roughly about 32,35psi. Shocking!!!

February 20, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

NATALIE LLEWELLYN,

We appreciate you bringing this to our attention. We're sorry to hear about the issues with your tyres and the MOT failure. We'll review what happened to ensure our service meets expectations. Thank you for your feedback.

Sharon Horn, Fix Auto Buckingham

Rated 4 out of 5 stars

Very efficient.

Very efficient.

February 23, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Glenn

Thank you for your kind words.

Regards
Sharon, Fix Auto Buckingham.

Rated 5 out of 5 stars

Great communication

Great communication. Perfect workmanship. Brilliant courtesy car

February 3, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning

We're happy to hear that you received great communication, perfect workmanship, and a brilliant courtesy car. Thank you for your positive feedback!

Sharon Horn, Fix Auto Buckingham

Rated 4 out of 5 stars

Bodywork repair exemplary, underbody work not perfect

This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed of service was also very good, although I had to wait a couple of weeks for a booking slot to become available.
My one slight concern on this occasion, thus preventing a full 5 stars, was the steering alignment being out following the repair, which necessitated a follow up visit to get rectified to a satisfactory level.

January 28, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Carl,

We appreciate your continued patronage and are glad our bodywork met your standards. We regret the steering alignment issue and the inconvenience of a return visit. We value your feedback, which helps us improve our services. Thank you for taking the time to share your experience.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Service from start to finish was great

Service from start to finish was great. Communication from Lauren in particular was excellent, with regular updates and helpful information regarding the completion of my vehicle.

Quality of the work carried out is exceptional with a full repair completed in only a few days.

Highly recommend

February 5, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Luke

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the service, especially the communication and the quality of work completed. We're glad you enjoyed your experience.

Sharon Horn, Fix Auto Buckingham

Rated 4 out of 5 stars

It might be too early to give feedback…

It might be too early to give feedback on the repair, but I was updated from the day they collected the car till when it was ready

January 28, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Good Morning,

We appreciate your feedback and are happy to hear that you were updated on your car's repair progress. We aim to keep our customers informed throughout the process.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

I’m very much happy about repairing my…

I’m very much happy about repairing my car. It came out like brand new one. It was a wonderful work they have done.

January 5, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, JOSHY,

We're delighted to hear you're happy with your car's repair. It's wonderful to know that you feel it looks brand new, and we appreciate your positive feedback on our work!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Good communication ,excellent repair

Good communication ,excellent co-ordination.excellent repair job.

January 23, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Jenny

We appreciate your review! We are so glad you were pleased with our communication, coordination, and the repair work we completed.

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Everyone I spoke too were very…

Everyone I spoke too were very friendly, efficient and I didn't have to wait long for my car to be repaired. Would recommend them to anyone who needs their car repaired.

January 22, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Janet

We're happy to hear that you found our team friendly and efficient, and that your car was repaired quickly. Thank you for recommending us!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi Ken,

We're happy our helpful and polite staff made your experience a positive one. Thank you for your kind feedback; we appreciate it!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Professional, Efficient, and Reliable

Good service overall. The team were friendly and the repair was done to a good standard. Communication was fine, although there was a slight delay. I would still recommend Fix Auto Buckingham

January 6, 2026
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, VALENTIN

We appreciate your positive feedback and are happy the repair met your expectations. We'll address the communication delay to improve our service. Thanks for recommending us!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Amazing team

I had a great experience with Fix Auto after my car needed repairs to the rear. The quality of the repair work was excellent, my car looks as good as new, and everything was handled professionally and efficiently.

I’d also like to especially mention how friendly and helpful the reception staff were. Lauren was fantastic from start to finish, welcoming, approachable, and very clear with communication, which made the whole process stress-free.

I would definitely recommend Fix Auto to anyone needing car repairs. Great service and great people.

November 19, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Hi, Nathan

We're glad you enjoyed your experience with us. It's great to hear that the repair work met your expectations and that our team provided professional and efficient service. We appreciate your kind words about our reception staff; we will be sure to pass along your compliments. Thank you for recommending us!

Sharon Horn, Fix Auto Buckingham

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly and kept me up to date all the way through my repair.

January 6, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Buckingham

Debby Parry,

We appreciate you taking the time to leave us your feedback! We're happy you received efficient service and were kept updated.

Sharon Horn, Buckingham

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