You were honest and upfront all the time, despite my repairs being spread over several months which was entirely beyond your control. You came and collected my car when Enterprise let me down and kept... See more
Company replied
10 Festival Trade Park,, Wymans Lane, GL51 9FS Cheltenham, Gloucestershire, GB
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You were honest and upfront all the time, despite my repairs being spread over several months which was entirely beyond your control. You came and collected my car when Enterprise let me down and kept... See more
Company replied
Fix Auto Cheltenham recently repaired my Seat after another driver helped reshape the driver side front wing in a supermarket car park. The job they've done on it is great, as well as communication... See more
Company replied
At first lot of calls to let me know what was happening, when my car was complete they found out that the people who commissioned my car had taken the key away, Fix were very apologetic it was not the... See more
Company replied
The communication from when my car was being picked up to the different stages my car was going through before having its final checks was amazing. Sam kept me in the loop about everything going... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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10 Festival Trade Park,, Wymans Lane, GL51 9FS, Cheltenham, Gloucestershire, United Kingdom
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First class repair from friendly helpful people. I can highly recommend them.

Reply from Fix Auto UK - Fix Auto Cheltenham
I found everyone helpful and concerned, especially the person who collected and returned my car. I am very pleased with the work carried out on the car and it was lovely to have it returned looking very clean both inside and out

Reply from Fix Auto UK - Fix Auto Cheltenham

Reply from Fix Auto UK - Fix Auto Cheltenham
Great Service from Lee and the team from Start to finish. Lovely result, very happy with the quality of the workmanship.

Reply from Fix Auto UK - Fix Auto Cheltenham
Great communication quick and efficient service and good quality work

Reply from Fix Auto UK - Fix Auto Cheltenham
Helpful staff at Cheltenham who completed repairs very well & quickly.

Reply from Fix Auto UK - Fix Auto Cheltenham
Excellent service given. A slight mix up with the collection of the car but it was sorted very professionally. My Main contact was Lee who was fabulous on every occasion I spoke to him.. My car was returned and the work completed to a good standard.

Reply from Fix Auto UK - Fix Auto Cheltenham
Repairs carried out to a real good standard, no issues with the picking up and dropping off of the courtesy car + my car. Would recommend - Mike, Lee and James all sound blokes and sorted me out whenever I had questions - Cheers Blokes!

Reply from Fix Auto UK - Fix Auto Cheltenham
Our car was damaged on the roof bonnet and side of the car,due to hailstone damaged ,they lent us a first class hire car,and the service they gave us ,from picking up our car ,giving us a hire car ,letting us know on several occasions how the repair was going ,i would definitely recommend this company to anyone who needs there car repairing.

Reply from Fix Auto UK - Fix Auto Cheltenham
very helpfull and considerate brillant job done all the staff had recept for me and my suituation thanks to all of them

Reply from Fix Auto UK - Fix Auto Cheltenham
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