Fix Auto UK - Fix Auto Deepcut Reviews 128

TrustScore 5 out of 5

4.8

Deepcut Bridge Rd, Deepcut, GU16 6QP Camberley, Surrey, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had to have a rear tailgate scratch repaired, tried a more local Volvo Approved bodyshop who didn’t bother to reply for two weeks… Fix replied by return, were helpful and friendly. Repair excellent... See more

Company replied

Rated 5 out of 5 stars

There’s a lady there called Kristy. I cannot speak highly enough of her. She’s just brilliant. We had nearly 4 weeks of insurance companies trying to avoid responsibility. Kristy stuck at it patie... See more

Company replied

Rated 4 out of 5 stars

The repair was outstanding. The receptionist and delivery driver fantastic. The customer service I received from the chap who I dealt with was woeful. No ‘good morning’. He kept me waiting for age... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend Fix Auto Deepcut, I’ve been so impressed with how helpful they were and keeping me in regular contact about my car. They delivered a courtesy car to my home on Christmas Eve w... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Deepcut Bridge Rd, Deepcut, GU16 6QP, Camberley, Surrey, United Kingdom

  • 01252 835631

4.8

Excellent

TrustScore 5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Arranging a time for putting my car in and communication with me throughout from their front desk was excellent. My one niggle was that I did not expect the courtesy car that I was provided with to have had to have been covered by my own car insurance - I really didn't want that to take that risk. This may have been down to my car insurance company, but has not been my experience in the past with the same company when getting repairs done through them (and recently through a different FixAuto branch, unless that is I hadn't been made aware). As a result I returned the courtesy car after one day having used it to return home after dropping off my car at the body shop. Not a great inconvenience, but something that could have been. That said this does not change my overall +ve view, and I am recommending FixAuto to any daughter for work she needs doing on her car.

December 18, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks taking the time leaving us a review and pleased to hear you are happy with our service. With regards to insurance on the courtesy car this is something provided by your insurer and not down to ourselves. Thankyou again and for referring further work to us. Kind regards Pete

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient

December 18, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Thankyou for taking the tile leaving us a review and please to hear you are happy with our service. Regards Pete

Rated 5 out of 5 stars

Service carefully and with details

Service carefully and with details. Staff are polite and nice, and patient. They are positive and happy.

December 4, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks leaving us a review and pleased to hear you are happy with our service. Kind regards Pete

Rated 5 out of 5 stars

Great all round service

Easy to deal with regarding the claim and subsequent repair, communication was good and everything was handled with efficiency by the team there, well done.

November 27, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in taking the time to leave us a review and pleased to hear you are happy with our service. Regards Pete

Rated 5 out of 5 stars

Great customer service

Great customer service. Kristy is super efficient.

October 30, 2025
Unprompted review
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks leaving us a 5* review and pleased to hear you are happy with our service and will pass on your feedback to Kristy. Regards Pete

Rated 5 out of 5 stars

Good service with humble staffs

Good service with humble staffs. Very satisfied and happy with their job.

October 28, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in taking the time leaving us a review and pleased to hear you are happy with your repairs & our service. Kind regards Pete

Rated 5 out of 5 stars

Excellent customer service and turn…

Excellent customer service and turn around of repairs. Kept me posted all the way through and returned my vehicle on time.

September 19, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in the 5* review and pleased to hear you are happy with you repairs. Thanks Pete

Rated 5 out of 5 stars

A first class job once again

A first class job once again, by a friendly team of technicians at Fix Auto in Deepcut

October 2, 2025
Unprompted review
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks with the 5* review and pleased you are happy with your repairs. Regards Pete

Rated 5 out of 5 stars

Great service and repair

Great service and repair. Kept me informed and even collected and returned my car whilst I was on holiday.

September 25, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for the 5* review and pleased to hear you are happy with your repairs & our service. regards Pete

Rated 5 out of 5 stars

Five stars for pretty much everything

Five stars for pretty much everything. Kristy in front of house is brilliant and the quality of workmanship on my BMW is faultless. Strongly recommend Fix Autos.

September 18, 2025
Unprompted review
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks leaving us a review and pleased to hear you are happy with your repairs & our service. Kind regards Pete

Rated 5 out of 5 stars

Vehicle Repair

Staff at Auto Fix were very good, repairs were carried out in good time. The body work finish looked as good as new

September 12, 2025
Unprompted review
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for leaving us a review and pleased to hear you are happy with your repairs & our service. regards Pete

Rated 5 out of 5 stars

Repaired to a high standard

Repaired to a high standard. I was kept informed of progress throughout. No hassles whatsoever. Thank you.

September 5, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for the 5* review and pleased to hear you are happy with our service and your repairs. Regards Pete

Rated 5 out of 5 stars

Insurance claim repair

Fix Auto repaired a dent in my car caused by a gentle collision. They were efficient, worked around my time schedule and kept me informed about the progress of the work.

September 3, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for the positive review and pleased to hear you are happy with our service. regards Pete

Rated 5 out of 5 stars

Easy and helpful

Really easy to sort out getting my car fixed after an accident. The garage called me and kept me informed about when it would be ready. And they gave me a courtesy car for while I waited. The staff were super helpful.

August 21, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

many thanks for the 5* review and pleased to hear you are happy with our service. regards Pete

Rated 5 out of 5 stars

Fantastic service when our car needed…

Fantastic service when our car needed repairing under insurance. Great customer service and excellent repair job

March 12, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks leaving us a review and very pleased to hear you are happy with your repairs & our service. Regards Pete

Rated 5 out of 5 stars

Just picked my car up which was…

Just picked my car up which was scratched on the bonnet. Wow more than happy did a great job. Cost was as quoted so would highly recommend.

August 7, 2025
Unprompted review
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks with the review and pleased you are happy with your repairs & our service. regards Pete

Rated 5 out of 5 stars

Fix Auto Team in Deepcut

The Fix Auto Team in Deepcut has been extremely professional, helpful and kind.
Definitely a good experience.

August 7, 2025
Unprompted review
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for the 5* review and pleased to hear you are happy with our service. Regards Pete

Rated 5 out of 5 stars

Very professional

Very professional, polite, quick service, great customer care with relaying information and excellent repair with a sparkly clean washed car on pick up. Can't fault them, they definitely know their business, would highly recommend. July25

July 25, 2025
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Thank you so much for your 5-star review! We are delighted to hear that you were pleased with our car body repair services. Your feedback means a lot to us !

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look