Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... See more
Company replied
Location
Switch locationWoodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
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See what reviewers are saying
My car went in for some body work repair and a coolant tank replacement. Few problems with a separate issue when I came to collect it, the spark plugs needed replacing. They fixed this in 24 hours an... See more
Company replied
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... See more
Company replied
Great job done the booking in process took ages (shortage of parts seamed to be the reason but apart from that very friendly and helpful customer service from all staff.
Company replied
Company details
About Fix Auto UK - Fix Auto Durham
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, United Kingdom
- 0191 385 1747
4.9
Excellent
345 reviews
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Great 👍
Fix auto were great. Communication was excellent throughout. Repair work was great. Courtesy car supplied was good for us too. Would receive to anyone needing a repair carried out m.
November 21, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Graham
Thank you so much for the glowing recommendation. It's always appreciated.
Kind regards
Karen, Fix Auto Durham
Car repair
Car was taken repaired and delivered back whilst being kept up to date all the time. Mick valeted the car superbly.
November 25, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Durham
Hi Kevin
Great to hear you were happy with everything. Mick will appreciate your mention of him.
Kind regards
Karen, Fix Auto Durham
Excellent service
Excellent work after a big repair and I was kept updated every step of the way.
November 22, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Adam
Thank-you for taking the time to review our service and the positive feedback. Always appreciated.
Once again, thank-you
Karen, Fix Auto Durham
Fantastic job
Fantastic job, excellent and prompt service. Very quick response for any queries.
November 18, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Mr Hossain
Thank-you for the great feedback and will be shared with all. It's very much appreciated.
Kind regards
Karen, Fix Auto Durham
Reply from Fix Auto UK - Fix Auto Durham
Hi Sandra
I'm pleased you were happy with our service. Great news! Thank-you.
Kind regards
Donna, Fix Auto Durham
Very organised and very kind…
Very organised and very kind management! They did a really nice job with my car and only in 5 days.
November 7, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Athina
Thank-you so much for the five star review of our service.
Kind regards
Karen, Fix Auto Durham
Repair of bumper and car bonnet
Updates throughout the process. Friendly and helpful team from the drop off driver to Donna who sorted everything out with me on the phone. 1st class service.
October 24, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Kim
Thank-you for taking the time to review our service. I will pass your lovely comments onto all of the team, along with your special mention of Donna.
Kind regards
Karen, Fix Auto Durham
Excellent service from start to finish
October 8, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Mr & Mrs Dobson
Thank-you for your five star review of our service. Pleased to hear all was excellent.
Kind regards
Karen, Fix Auto Durham
Made a brilliant job
Made a brilliant job. Would recommend them for a high quality job
October 26, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Paul
Great to hear you were happy with our service. Thank-you for the recommendation.
Kind regards
Karen, Fix Auto Durham
T Roc
Excellent workmanship. My car looks brand new & wouldn't think it had been in a collision
Thank you👍
October 26, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Debbie
Thank you for your positive feedback, it is very much appreciated.
Kind regards
Karen, Fix Auto Durham
Big thanks to Michael and the team for…
Big thanks to Michael and the team for a fantastic repair of my car that was vandalised in multiple places. Car has come back like new..... immaculate thanks guys, couldn't recommend enough 👌
November 3, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Durham
Good morning
Thank-you for taking the time to review us. Great to hear you were happy with all of our service and I will pass your comments onto Michael.
Kind regards
Karen, Fix Auto Durham
The Garage did a fabulous repair on my…
The Garage did a fabulous repair on my car after having a bump. Especially thanks to Michael who went above and beyond and even managed to get my car looking better than before the bump was even done. The girls on reception are very friendly and kept me updated throughout the repair. Thanks again.
October 27, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Stephanie
Thank-so much for the most positive feedback. Michael will be very pleased to hear your comments and I will let everyone else know you were impressed.
Kind regards
Karen, Fix Auto Durham
Good work. We were very impressed with the…
We were very impressed with the friendly and helpful approach of the garage staff. They completed the work required to our satisfaction and even returned the car to our address.
October 21, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Marie
Thank-you for taking the time to review our service. Great to hear you were very impressed with it. I will be certain to pass your lovely comments on to all of our team.
Kind regards,
Karen, Fix Auto Durham
Car repair
Thank you there were no problems with how l was treat. The car was dealt with efficiently and my car came back looking like new. Jean Scott
October 18, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Jean
Great to hear you were happy with our service for both yourself and your car.
Kind regards
Karen, Fix Auto Durham
pleasant, friendly and efficient
Everyone was pleasant, friendly and help full. Quick handover of my car and courtesy car, before and after repair.
October 27, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Marie
Your positive feedback is truly appreciated. I will pass your kind comments onto all of the team.
Thank-you
Karen, Fix Auto Durham
Simple and quality
October 10, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Alan
Thank-you for taking the time to award us a five star review. It's much appreciated.
Kind regards
Karen, Fix Auto Durham
Reply from Fix Auto UK - Fix Auto Durham
Hi Stephen
Thank-you for taking the time to provide feedback on our service. Sorry about the fog light, however we have spoke to you this morning regarding this issue, hopefully everything is now in working order.
Kind regards
Karen, Fix Auto Durham
Communication was excellent
Communication was excellent, as I had one or two delays but was kept in loop all along!
Work on my car was excellent!
October 4, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Louise
Thank-you for your five star review of our service. Pleased you were happy with the repairs and our communication with you.
Kind regards
Karen, Fix Auto Durham
Excellent service very considerate staff
October 6, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Neil
Appreciate you taking the time to provide positive feedback on our service and staff.
Thank-you
Karen, Fix Auto Durham
From start to Finnish a fantastic job…
From start to Finnish a fantastic job and fabulous service
September 22, 2022
Reply from Fix Auto UK - Fix Auto Durham
Hi Lynne
Thank-you for your review. I will let everyone here know how pleased you were with our service.
Kind regards
Karen, Fix Auto Durham
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