This is the second time I have had call to use Fix Auto Felixstowe and yet again the service was first class. From first contact via LV through regular updates through to collecting the car everything... See more
Company replied
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This is the second time I have had call to use Fix Auto Felixstowe and yet again the service was first class. From first contact via LV through regular updates through to collecting the car everything... See more
Company replied
This company is the approved repairer for LV motor insurance and is well chosen. My 18 month old BMW was repaired from accident damage and promptly returned in back to new condition. Although I... See more
Company replied
Excellent service, as always. I’ve used this company for many years for both accident repair and restoration work and their work is always of the highest quality.
Company replied
The entire process of getting my car repaired was simple and hassle free. From initial contact, to agreeing a date for repair, to car collection and return, all staff at the Felixstowe location were p... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

15a Walton Avenue, IP11 3HH, Felixstowe, Suffolk, United Kingdom
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Reply from Fix Auto UK - Fix Auto Felixstowe
Initial contact was helpful and friendly. Car was collected and returned on time, and work done very well. Courtesy car provided was clean, well maintained and useful for the 2 weeks the job took. Overall, a very good experience.

Reply from Fix Auto UK - Fix Auto Felixstowe
The lady on the phone was brilliant!!!Explained everything and made it easy to understand the whole process.
Great job!!!!
Thanks

Reply from Fix Auto UK - Fix Auto Felixstowe
Very good job, colour matching is excellent. Great customer service, happy to recommend.

Reply from Fix Auto UK - Fix Auto Felixstowe
Every time I try to call I am never on hold for less than 1 hour, please get more staff to man your phones

Reply from Fix Auto UK - Fix Auto Felixstowe
Just got my Mini back after being repaired. Fantastic customer focused system, car picked and delivered back, without leaving my home. Quick and really excellent job done, everyone I met and spoke to were really helpful and knowledgeable and they all went the extra mile to help and advise. If I need to will definitely contact and use again, many thanks, Robert

Reply from Fix Auto UK - Fix Auto Felixstowe

Reply from Fix Auto UK - Fix Auto Felixstowe
Excellent customer service, dealt with my insurance work efficiently and without fuss.

Reply from Fix Auto UK - Fix Auto Felixstowe
All the staff at the Felixstowe branch were very nice and spent time discussing the vehicle requirements.

Reply from Fix Auto UK - Fix Auto Felixstowe

Reply from Fix Auto UK - Fix Auto Felixstowe
The actual job, when I received the car back, appears excellent. However, the car was collected on 22nd November but not returned until Thursday the 9th December. I would not have minded if I had been told that in advance or along the way. However, when I rang on 26th November for an estimate of when it would be back I was told "probably early next week". When I had heard nothing further by the next Friday (3rd December) I was again told exactly the same thing. Thursday is not early in the week. It would have been much better if I had not been given wildly over-optimistic estimates of when it would be returned.

Reply from Fix Auto UK - Fix Auto Felixstowe
Excellent service Brilliant job very pleased thank you.

Reply from Fix Auto UK - Fix Auto Felixstowe

Reply from Fix Auto UK - Fix Auto Felixstowe
i would like to thank FIX AUTO FELIXSTOWE for the excellent work carried out on my car after i was hit by another motorist on A14.Also for the efficiency of the staff from start to finish.Thank you all.

Reply from Fix Auto UK - Fix Auto Felixstowe
We would like to thank Fix Auto for the excellent repair they carried out to our Discovery Sport after someone reversed into it 2 days before we were due to trade it in. Sam was particularly helpful in arranging to carry out the repairs very quickly to ensure we could collect our new vehicle in a matter of days. The finished result is excellent, you would never know there had been any damage. We previously had a similar issue with a Mazda MX5 and once more the service we received was brilliant. Thanks guys for all your help.

Reply from Fix Auto UK - Fix Auto Felixstowe
Excellent!!!! Car was repaired much quicker than expected. Customer service was brilliant. Car was collected and delivered back along with the courtesy car too. Cannot fault them whatsoever and will definitely use them again (in a nice way I hope I don’t need to!!) they even gave the car a good clean inside and out!

Reply from Fix Auto UK - Fix Auto Felixstowe
Really pleased with the service from Fixauto Felixstowe. Friendly, helpful team. Collected and delivered the car back on time, fully repaired and valeted. Came back looking like a new car! Thank you Sam and team.

Reply from Fix Auto UK - Fix Auto Felixstowe
A toe rag decided to damage my offside quarter of my Mercedes GLE 350 4Matic AMG, It looked a right mess.
Pattersons of Felixstowe did a fantastic job on the car, she is as good if not better than before the incident.
I fully recommend Pattersons, they were always courteous om the phone and managed to finish my car the day before I was away with my Grandson in the caravan.

Reply from Fix Auto UK - Fix Auto Felixstowe
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