Fix Auto UK - Fix Auto Glasgow North Reviews 379

TrustScore 4.5 out of 5

4.6

Hawthorn Street 73, G22 6HY Glasgow, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My car was in for repair, after someone reversed into my passenger front door. Allied were so efficiant and got my car returned to me repaired and looking good again. I would definetley recommend them... See more

Company replied

Rated 4 out of 5 stars

Appears to be a very good repair and they are good to deal with. Car came back with a noise from the engine but they called on the mechanic who diagnosed it quickly as a loose heat shield. Impressive.... See more

Company replied

Rated 5 out of 5 stars

Nice and trusted service. Timely updates on the status of the vehicle.Providing curtesy car is really awesome. This is in fact a great service understanding the pain point of the Customer during t... See more

Company replied

Rated 5 out of 5 stars

Very friendly and more than helpful, work that’s carried out on my car only took two days staff are very efficient. Courtesy car that was giving was perfect for my family, clean and big enough for o... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hawthorn Street 73, G22 6HY, Glasgow, Scotland, United Kingdom

  • 0141 336 1212

4.6

Excellent

TrustScore 4.5 out of 5

379 reviews

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Rated 5 out of 5 stars

Courteous service

Courteous service, explained process, dealt with the issue.

May 26, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we appreciate your feedback. I am happy to hear our workshop controller explained the process with the registration plate and you were happy with the result.

Rated 4 out of 5 stars

Good to Deal with

Appears to be a very good repair and they are good to deal with. Car came back with a noise from the engine but they called on the mechanic who diagnosed it quickly as a loose heat shield. Impressive.

May 25, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we appreciate your feedback. I am happy to hear our mechanic diagnosed it was the heat shield that needed slightly tightened and resolved the issue quickly for you.

Rated 1 out of 5 stars

Avoid…poor customer service when challenged

Arrived today to collect my car after my insurance told me to take it here as an approved centre. Car had a deep scratch and scuff/dent on bonnet, like something had been dropped in it (car only 3 weeks old) that wasn’t there as part of the accident, the jack up points were covered in grime/dirt when I questioned it the manager, I can only assume he was the manager, as he did not introduce himself and had an attitude from the off, he said the marks were wax from the car, which maybe correct, I wanted to make sure no more scratches were under those mark, he made a comment that ‘you must be the expert’ they did wash off and body work was ok but they stated the dents and scratch were there when the car came in, I asked if this was logged and highlighted to the insurance then this should have been fixed, he said they noted it on arrival but wasn’t the area of the accident which is correct but those marks were not there when I left the car. Its been done between between pick up recovery and been taking to their garage for repair. They showed me pictures of their log of the car and the picture didn’t match the area I questioned and looked edited. They refused to email me the images so will be doing a GDPR request for all my data included edited and deleted items. The manager is very aggressive and childish taking the huff and walking off despite having no resolution until I asked what will happen. He wants to contact and claim my insurance to see if they will authorise repair despite this not being part of the accident and caused when not in my care. They wanted me to sign I was satisfied with the car but before that asking me to sign a blank document that I didn’t know what it was for until the lady scrolled back the iPad, I refused to sign it as I wasn’t happy, she said it’s just to say you collected your car, no the document says ‘I’m satisfied’ with the car which I am not. Let’s see if I get a call with an update tomorrow, doubt it. I will contact my insurance suggesting NOT to use them as an approved garage as not professional at all. Funny there was another customer collecting there car and rubbing the same area of their car that was damaged on mine!

May 25, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for your recent review.
Your vehicle was recovered to our site by a recovery agent arranged by your insurance company. Upon arrival, all recovered vehicles are photographed immediately so that we can accurately record both pre-existing and accident-related damage. Please note that all images are time-stamped and cannot be altered.
Our Bodyshop Manager and Workshop Controller previously explained that, due to the recent hot weather, wax can sometimes seep from the drain holes, leaving visible marks. These marks were cleaned to allow you a clear inspection of the underlying panel and to confirm whether any damage was present.
I can confirm that when your vehicle arrived on 29th April, damage to the bonnet was identified and recorded during the check-in process. Based on our assessment, this damage occurred during the recovery of your vehicle. As discussed, we have provided your insurance company with our photographic evidence to demonstrate that the damage was present upon arrival at our site. Your insurer will now liaise directly with the recovery agent, who we believe will also have taken images prior to recovery.
We attempted to contact you earlier today but were unable to reach you; a voicemail has been left. We have now submitted a revised estimate to your insurance company. Please be aware that it can take up to 10 working days for the insurance engineer to review and respond.
We understand your concerns regarding the “satisfactory” note on the documentation. This wording is simply used to confirm that the vehicle was collected from our premises. However, we appreciate your feedback and will review the wording used on this form to prevent any future misunderstanding.

Rated 5 out of 5 stars

Did a great job

Did a great job, very friendly and helpful staff.

May 21, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for leaving us a 5 star review. We are delighted to hear that our team delivered a great service an you found them friendly and helpful.

Rated 5 out of 5 stars

My car was in for repair

My car was in for repair, after someone reversed into my passenger front door. Allied were so efficiant and got my car returned to me repaired and looking good again. I would definetley recommend them.

May 15, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate you taking the time to leave us a review. We are happy to hear our team was efficient and you were happy with your repair.

Rated 5 out of 5 stars

Great communication and repair

Great communication and repair, thanks!

May 18, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you so much for taking the time to leave us a review, we really appreciate your feedback. We are glad to hear you were happy with our communication and your repair.

Rated 5 out of 5 stars

Never expected it to be ready so…

Never expected it to be ready so quick,I was given a car not automatic, it just lay there as I could not drive because of my left knee operated twice, glad I can drive again, many thanks.

May 12, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate the feedback. We are happy to hear your repair was turned around quickly. I am sorry to hear you didn't use our courtesy car, had we received a call from you requesting an automatic we would have tried to meet your needs.

Rated 5 out of 5 stars

Quality repair service.

Quick service, top quality repair, friendly and helpful staff.

May 1, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. We are glad to hear to hear you were happy with your repair. I will pass your lovely comments to our friendly and helpful staff who will be delighted with the feedback.

Rated 5 out of 5 stars

The telephonists were very helpful and…

The telephonists were very helpful and courteous there was a small holdup but the finished job is perfect, thanks

May 7, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We ate glad to hear our Customer Service Advisors were helpful and courteous.

Rated 5 out of 5 stars

Great!

Great communication, seamless transfer of cars and very happy with the body work fix. Even cleaned the car! Thank you

May 7, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We appreciate you taking the time to leave us a review. We're happy to hear that you had a great experience with our service and that you were happy with the cleanliness of your car.

Rated 5 out of 5 stars

Friendly and efficient service all…

Friendly and efficient service all round.

April 30, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review. We are glad you were happy with our friendly and efficient service.

Rated 5 out of 5 stars

Absolutely fantastic staff from start…

Absolutely fantastic staff from start to finish.. Really couldn’t have asked for anything more at all so thank you guys and girls.

April 28, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. I will pass your comments to our fantastic staff who will be delighted with your feedback.

Rated 5 out of 5 stars

Nice and trusted service.

Nice and trusted service.
Timely updates on the status of the vehicle.Providing curtesy car is really awesome. This is in fact a great service understanding the pain point of the Customer during the car absence.

I am very much satisfied with Fix Auto.
Kudos to the entire team.

April 30, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Many thanks for taking the time to leave your 5 star review. We are delighted to learn it was a good experience. Thank you omce again

Rated 5 out of 5 stars

Great service

Great service

April 20, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a review, we really appreciate your feedback. We are happy to hear you had a great service.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Bodyshop Repair &…

⭐⭐⭐⭐⭐ Outstanding Bodyshop Repair & Customer Service – Highly Recommended
I recently had rear-end bodywork carried out on my Toyota C‑HR by Allied Vehicles, and I couldn’t be happier with the entire experience from start to finish.
From the outset, Sandra was superb in managing the logistics of the booking. Everything was handled efficiently and clearly, making what can often be a stressful process feel straightforward and well organised.
A special thanks also to Cody, who ensured communication throughout was excellent. I was kept fully informed about the booking, progress, and timelines, which gave me real confidence that my car was in good hands.
The quality of the repair work itself is absolutely first‑class. The finish is flawless, with obvious care and attention to detail — the car genuinely looks as good as new. To top it off, the vehicle was washed and cleaned before being returned, which was a really appreciated touch and speaks volumes about the pride taken in their work.
Finally, Alan, who manages the body shop, personally checked that I was completely happy with everything at the end of the process. That final walk‑through and care for customer satisfaction really sets Allied Vehicles apart.
Exceptional workmanship, excellent communication, and genuinely caring customer service. I wouldn’t hesitate to recommend Allied Vehicles to anyone needing body repair work.

April 23, 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you kindly for taking the time to leave such a detailed and positive review. We’re delighted to hear that you were happy with your experience from start to finish.
Your kind comments about Sandra, Cody, and Alan will be shared with them and the body shop team — they will be thrilled to know their efforts made such a positive impression. Clear communication, careful workmanship, and genuine customer care are priorities for us, so it’s extremely rewarding to see that reflected in your feedback.
We’re pleased to hear you were happy with the quality of your repair.
We take pride in our work ensuring our customers feel confident and looked after is something we strive for every day.

Rated 5 out of 5 stars

Great service

Great service, kept up to date on the repair

April 15, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. We are glad you were happy with our great service and you were regularly updated on your repairs.

Rated 5 out of 5 stars

I got my hire car very quick without…

I got my hire car very quick without delay . They delivered to my home . lovely car and easy. Staff is as lovely and very supportive.

April 15, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

We really appreciate you taking the time to leave us a 5 star review. We are glad to hear you were happy with our collection service and that you were happy with your hire vehicle. I will pass your kind comments to our supportive staff.

Rated 5 out of 5 stars

Brilliant from start to finish.

Brilliant from start to finish.

April 17, 2026
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Reply from Fix Auto UK - Fix Auto Glasgow North

Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. We are happy to hear our service was brilliant from start to finish.

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