Fix Auto UK - Fix Auto Harlow Reviews 302

TrustScore 5 out of 5

4.8

4 South Place, Harlow, CM20 2AN Essex, Cambridgeshire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... See more

Company replied

Rated 5 out of 5 stars

1st class job from delivery of vehicle to receiving the car back after repair. The transition of the different steps could not have been smoother. Vey friendly staff and excellent work as well and a q... See more

Company replied

Rated 5 out of 5 stars

Great experience, from start to finish. Car places can sometimes feel slightly intimidating. From walking into Fix auto the service was outstanding. From being greeted by the girls on reception, to b... See more

Company replied

Rated 5 out of 5 stars

I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me upd... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 4 South Place, Harlow, CM20 2AN, Essex, Cambridgeshire, United Kingdom

  • 01279 439256

4.8

Excellent

TrustScore 5 out of 5

302 reviews

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Rated 5 out of 5 stars

ABBIE RICHARDSON ...STAR EMPLOYEE

Abbie the lady that co-ordinated the repair was exceptional .She really listened to our main concern (we needed an automatic courtesy car) and delivered .She was always honest and straight forward and thats rare these days .I have been running business for over 40 years and you are lucky to have her .The repair was at your Harlow branch.

April 4, 2023
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Paul, thank you for such a good review, it’s really nice to hear such good feedback I will pass your kind words on to Abbie. Thanks again Emma

Rated 5 out of 5 stars

Abbie was more than helpful from start…

Abbie was more than helpful from start to finish! Refreshing to get excellent customer service!

March 31, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Louise, thanks for your review. I will pass your kind words on to Abbie. Thanks Emma

Rated 5 out of 5 stars

Outstanding. From the first contact up and till i…

From the first contact up and till i received my car back as new the whole process was faultless.
Many thanks to Tony and his great team.

March 29, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi, thanks for taking the time to leave a review. We really appreciate the feedback. Thanks Emma

Rated 5 out of 5 stars

Car went in for repair 4 weeks ago now…

Car went in for repair 4 weeks ago now got car back.they did a outstanding job on my car.outstanding team they have would highly recommended this place girls on reception where really helpful and kept me informed all the way through.very happy customer thanks again

February 26, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Jim. Thanks so much for your review. We really appreciate it. Many Thanks Emma

Rated 5 out of 5 stars

They kept me updated all the time

They kept me updated all the time. All the staff were polite and friendly and my car was fixed in a week to a really higher standard. Would definitely recommend

March 7, 2023
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Amanda, we really appreciate you taking the time to leave a review. Many Thanks Emma

Rated 5 out of 5 stars

Great service

Quick service, kept up to date throughout the process of repairs.

Abbie especially was very helpful and quick to respond to any questions.

March 8, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Ella, thanks for the lovely review, many thanks Emma

Rated 5 out of 5 stars

Awesome service and very pleased with…

Awesome service and very pleased with the results! Nock Bullock is the man! High quality work!

February 28, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Cleopatra, thanks for taking the time to leave a review, Kind Regards, Emma

Rated 5 out of 5 stars

Top quality outfit

I am really not one to provide reviews in general and in a world where service levels are generally under duress across all industries I was super surprised by the level of service provided by fixauto Harlow. Both Abbie, Nick and even passing by staff were really friendly and welcoming with a can do attitude. My car was repaired exactly on time, without hitches and to a high quality level. Would wholeheartedly recommend there services, great to have such a family friendly and honest business in Harlow. Massive thank you to Abbie and Nick for making the process so easy.

February 28, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Darren, thank you so much for your glowing review. We're so pleased you were happy with the service, I will pass your words on to the team. Thanks Emma

Rated 5 out of 5 stars

Excellent communication

Excellent communication, Very helpful on all matters, Quick response and very sufficient.
Would recommend.

March 1, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Matthew, thanks for the review, it's much appreciated. Kind Regards, Emma

Rated 5 out of 5 stars

So pleased! Thank you!

I am so pleased with the outcome of my vehicle that went in for a repair. My car has come back super clean and looks almost brand new! Although the repairs took longer than expected through no fault of Fix Auto they kept me updated every step of the way. Can’t fault anything. Thank you so much!

February 28, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Rachel, we're so pleased to hear you were happy with the service, we really appreciate the review. Many Thanks Emma

Rated 5 out of 5 stars

Excellent company incredibly happy with…

Excellent company incredibly happy with results. Really efficient and couldn’t have done more to help us.

February 1, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Tom, thanks for the review, Kind Regards, Emma

Rated 5 out of 5 stars

Amazing work!

Got my car back extremely quick and as good as new!
I was kept inform throughout the process and the work they did is incredible!

February 23, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Emmie, thanks for the review and feedback. Kind Regards, Emma

Rated 5 out of 5 stars

Great communication from friendly…

Great communication from friendly staff. Car returned to work address.
Would recommend this company

February 23, 2023
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Thanks for the review Emma, glad to hear you were happy with the service. Kind Regards, Emma

Rated 5 out of 5 stars

Car repair with fantastic customer service

Can not thank this team enough! Particularly Abbie! Having great customer service is key to any business and Abbie has it to perfection. Not only did she organise everything very quickly, but her manners and empathy were second nature - something that doesn’t come so easily to most. I cannot thank her enough - oh and the car came back fixed and gleaming. Would highly recommend them.

February 14, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Stacy, thank you so much for your wonderful review. We're so pleased you were happy with the service, I will pass your kind words on to the Abbie. Thanks Emma

Rated 5 out of 5 stars

4 panel resprayed…

Tony beat all quotes i had recieved and the work was excellent really quick turn around really impressed also cleaned car to perfection

February 6, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Thanks for the review Clare, we're pleased to hear you were happy with the service. Kind Regards, Emma

Rated 5 out of 5 stars

Friendly professionals

Friendly, helpful professionals. Lovely work on my car completed to a high standard.

January 27, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Alan, thank you for the review. Its much appreciated. Regards, Emma

Rated 5 out of 5 stars

Great service

Great service, quick and affordable. Kept updated throughout and the staff are extremely helpful

February 3, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Thanks for the review Jonathan, glad you were pleased with the service. Regards, Emma

Rated 5 out of 5 stars

The team was very friendly and helpful

The team was very friendly and helpful.

They were very quick with my car and when it finished it looked like brand new! Thank you so much.

February 1, 2023
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Kim, thanks for taking the time to leave a review, its much appreciated. Thanks Emma

Rated 4 out of 5 stars

Company very reliable and professional…

Company very reliable and professional although it took me 6 months to book the car in due to courtesy car availability.
Overall a good experience and service provided

February 2, 2023
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Thanks for your review Giovanni, we really appreciate it. Kind Regards Emma

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