Fix Auto UK - Fix Auto Harlow Reviews 302

TrustScore 5 out of 5

4.8

4 South Place, Harlow, CM20 2AN Essex, Cambridgeshire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I appreciate all contact by WhatsApp - at least everything in black white. Bit perturbed when text said excess and also VAT element of the job payable etc. had to clarify this. Taking pictures not my... See more

Company replied

Rated 5 out of 5 stars

1st class job from delivery of vehicle to receiving the car back after repair. The transition of the different steps could not have been smoother. Vey friendly staff and excellent work as well and a q... See more

Company replied

Rated 5 out of 5 stars

Great experience, from start to finish. Car places can sometimes feel slightly intimidating. From walking into Fix auto the service was outstanding. From being greeted by the girls on reception, to b... See more

Company replied

Rated 5 out of 5 stars

I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me upd... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 4 South Place, Harlow, CM20 2AN, Essex, Cambridgeshire, United Kingdom

  • 01279 439256

4.8

Excellent

TrustScore 5 out of 5

302 reviews

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Rated 5 out of 5 stars

Fix Auto carried out a repair on my car…

Fix Auto carried out a repair on my car for me, they have done a great job!
They were very accommodating as I could only do certain days due to work and other commitments and made the process a lot easier.
Abbie was particularly helpful.
Would definitely recommend!

January 20, 2023
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Jodie thanks for taking the time to leave a review we really appreciate the feedback. Kind Regards Emma

Rated 4 out of 5 stars

Good client service…

Abbie in reception was very responsive and made every effort to keep me informed of progress.

December 21, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi, thanks for taking the time to leave a review. Thanks Emma

Rated 5 out of 5 stars

I had a very smooth experience with…

I had a very smooth experience with FixAuto Harlow. My car was collected and completed within a week and the communication was fantastic.

November 29, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Stacey, thank you for the lovely review. Thanks Emma

Rated 5 out of 5 stars

Super friendly and helpful

Super friendly and helpful. Were able to contact me whilst I was away with work and very understanding of this. And they let my dog in the office!

December 13, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Lizzie, thank you for taking the time to leave us a review, we really appreciate your feedback, and we loved meeting your dog! Thanks Emma

Rated 5 out of 5 stars

Excellent service

Excellent service, both Abbie and Tony were polite and professional and the standard of work is excellent! I have no hesitation in recommending this company whatsoever.

December 9, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Good Afternoon, thanks for taking the time to leave a review. I will pass your kind words on to Abbie and Tony. Thanks Emma

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful, good experience overall and for a very reasonable price. Abbie was a big help :)

December 9, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Alex, thanks for taking the time to leave a review. I will pass your kind words on to Abbie. Thanks Emma

Rated 5 out of 5 stars

Amazing service

I cannot fault my experience of Fix Auto Harlow! The repair on my car was literally amazing and the customer service I received from Abbie was superb. She was so helpful and reassuring and kept me updated throughout. She instantly puts your mind at rest. My car was given back to me sooner than I expected & was immaculate inside and out! The repair work looks like I’ve never had an accident, I honestly couldn’t be happier. I hope I never have an accident again, but if I needed to, I wouldn’t hesitate to use or recommend Fix Auto Harlow. You won’t be disappointed!

December 5, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Sarah, thanks for taking the time to leave a review. I will pass your kind words on to Abbie. We really appreciate the feedback, Thanks Emma

Rated 5 out of 5 stars

Efficient service and great communication

Efficient service, pick up and drop off, great communication and very quick repair. Thank you.
Would definitely recommend you guys.

December 1, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi, thanks for taking the time to leave a review. We really appreciate the feedback. Thanks Emma

Rated 5 out of 5 stars

Auto fix Harlow 10/10

The team at fix auto Harlow were brilliant from start to finish with my repair to my jaguar e-pace. They done a superb job and the car is like new again. My family have used them in the past and wouldn’t think twice in recommending them to anyone that needs there expertise
10/10

November 28, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi, thank you so much for the lovely review. I will pass your comments on to the rest of the team. We really appreciate you taking the time. Kind Regards, Emma

Rated 5 out of 5 stars

I found Fixauto

I found Fixauto, to be helpful with great communication and flexible to my needs.
Being a carer it was imperative I was back on the road as quickly as possible, so Fixauto’s help was not only for me, but for the vulnerable too.
Enterprise were fantastic too, with Tom going above and beyond even on weekends.
Thanks guys.

December 1, 2022
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Ms Barnes, thank you so much for the lovely review. I will pass your comments on to the rest of the team. We really appreciate you taking the time to let us know your thoughts on our service. Kind Regards, Emma

Rated 5 out of 5 stars

Abbie was super helpful

Abbie was super helpful. The team were friendly.

November 16, 2022
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Heather, thanks for taking the time to leave a review. I will pass your kind words on to Abbie. Thanks Emma

Rated 5 out of 5 stars

5Star Service and customer care.

5Star Service and customer care.
Wouldn’t use any other garage there work is fantastic.
Used this garage many times and never been dissapointed.

November 29, 2022
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Good Afternoon Jane, thank you for you great review, we really appreciate it, Kind Regards, Emma

Rated 5 out of 5 stars

Fantastic repair !! Thank you !!

I was very happy with the work done and it was completed the same day and I was given a courtesy car. Everyone was very polite and professional and explained everything clearly, excellent service. Thank you much !!

November 28, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Alison, thanks for taking the time to leave a review. We really appreciate it. Thanks Emma

Rated 5 out of 5 stars

Fix auto were AMAZING

Fix auto were AMAZING, attended to my every need. Abbie was especially helpful, made the whole experience seamless.

November 29, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Hi Cookey, thanks for taking the time to leave a review. I will pass your kind words on to Abbie. Thanks Emma

Rated 5 out of 5 stars

Courteous

Courteous, professional and excellent work and very fast turnaround to complete repair

November 23, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto Harlow

Good Afternoon, thank you for you great review, Kind Regards, Emma

Rated 5 out of 5 stars

Impressive customer service

After being driven from pillar to post by our insurer for 3 weeks following a no fault accident to our parked car, FixAuto Harlow have come to the rescue and arranged to carry out repairs despite it being outside their normal catchment.
Abbie has been particularly helpful and impressive, as has the owner of the business in agreeing to sort things out for us. Many thanks indeed.

November 25, 2022
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi, thank you so much for the lovely review. I will pass your comments on to the rest of the team. We really appreciate you taking the time to let us know your thoughts on our service. Kind Regards, Emma

Rated 5 out of 5 stars

Thank you Abby !

Abby was super helpful and worked hard on my behalf to quickly to resolve issues with the third party !

She kept me updated, she was friendly, understanding and and really went above and beyond for me.

Thank you so much for providing me with such excellent customer service !

November 24, 2022
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Dannie, thanks for taking the time to leave a review. I will pass your kind words on to Abbie. Thanks Emma

Rated 5 out of 5 stars

Great work & great customer service

Great work & great customer service! Fix Auto picked up & brought back my car which made things a lot easier for me

November 22, 2022
Unprompted review
Fix Auto UK - Fix Auto Harlow logo

Reply from Fix Auto UK - Fix Auto Harlow

Hi Jessica, thank you for such a lovely review, we really appreciate it. Thanks Emma

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