My car door had a very noticeable dent. It was perfectly repaired in three days without any sign there had been any damage. A courtesy car was provided upon request.
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See what reviewers are saying
They were very professional from start to finish. The estimator arrived on time and went through the damage and the procedure. The collection driver arrived on time and was very polite and efficient.... See more
Service was excellent and every single member of staff I dealt with was very friendly and helpful. They've done a great job repairing my car and it's as good as new. Only one thing was that it too... See more
Had a problem with my car due to an accident. Went through my insurance and was recommended fix Auto Hastings. And I couldn't be happier with what they have done. They picked the car up on time an... See more
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
14 Brunel Road, TN38 9RT, St Leonards on Sea, East Sussex, United Kingdom
- 01424 852472
4.9
Excellent
192 reviews
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Excellent repair and excellent service
June 28, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great Company, if they make a mistake they put it right!
The car was collected by a very polite man called Jim. He did a thorough inspection and took the car. He delivered it back around 7 hours later with the repair complete. It was also washed. The trouble is that a scratch was on the car that had not been there in the morning. They arranged for someone to come out and fix the damage but no show! Useless springs to mind and £18 in cab fares wasted as I could have used the car! However they acted very quickly to put things right and were extremely professional.
June 19, 2024
Reply from Fix Auto UK - Fix Auto Hastings
Dear Mr Hall
We are so sorry that we were unable to attend to your vehicle on Friday 21.6.24 as arranged. This was due to un-foreseen circumstances, this does however not excuse the fact that a courtesy call should have been made to you. Please accept our sincere apologies for this, we did send a member of staff along on Monday 24.6.24 and found that the area of concern was unable to be dealt with at your home address. Your vehicle is currently back on site with us and will be returned to you later today. Once again, please accept our sincere apologies for the inconvenience caused.
kind regards
Slm Body Repair Centre.
Great no problem.
June 10, 2024
Disappointed
Repair Ok. Failed to deliver auto vehicle but supplied a manual despite booking auto several weeks before date of repair. Being partially disabled I struggled driving the manual and was in great discomfort hence my low marks
May 24, 2024
Reliable and professional.
April 15, 2024
Reply from Fix Auto UK - Fix Auto Hastings
Many thanks for your positive feedback
Thank you
Thank you for fixing our car and communicating at each stage.Kevin the collection and delivery chap was very professional.
April 18, 2024
Very pleasant and helpful staff
Very pleasant and helpful staff, job done within two days, excellent service
March 20, 2024
Great service from beginning to end
Great service from beginning to end , first class workmanship, so pleased
March 12, 2024
Keeping me informed throughout the progress…
Keeping me informed throughout the progress of repairing my car.the staff were friendly and helpful telling you what was happening and at the end a nice clean car when I collected it would recommend them to anyone thank you all .
February 27, 2024
Not repaired my car probably
Not repaired my car probably. Broke my arm rest and didn’t even have the courtesy to inform me. Left a used vape coil in my car.
February 21, 2024
I an not Mr C Parsons.
February 13, 2024
Friendly
Friendly, helpful and a good finish.
Waiting time from quote to finish was a little longer than I would have liked hence 4 not 5 stars.
February 5, 2024
Staff were polite & helpful.
Staff were polite & helpful.
Repair took a day less than quoted, so I was pleased about that.
January 18, 2024
Very helpful and polite staff
Very helpful and polite staff. Informed about repair all the way until collection.
February 5, 2024
Friendly staff and brilliant service
January 31, 2024
Satisfied customer
My car was in for quite a major repair, I was kept informed the whole time what was happening, from ordering the parts, to getting me a courtesy car that suited my needs, and being kept updated with how my repair was going. Everyone I dealt with was professional and well mannered, that means a lot to me. I cannot fault how I was dealt with
January 30, 2024
Mercedes rear off side damage repair
The agent who picked up my car was very polite and informed , the car came back, but unfortunately I was not in to receive it, but no worries it had been repaired to a high standard. Many thanks. Pete G,
January 25, 2024
All staff very helpful and polite
All staff very helpful and polite, showed me to my car and explained in detail the work carried out ,all in all very satisfied with the service and services provided
January 25, 2024
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