Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more
Company replied
Location
Switch locationUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
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The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more
Company replied
I found the whole thing stress free and I now have a smart ‘new ‘ car in spite of what has been a distressing incident. The Hyundai car I was given to drive was perfect.
Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... See more
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Company details
About Fix Auto UK - Fix Auto High Wycombe
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom
- 01494 450088
4.6
Excellent
247 reviews
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Lear communications
Lear communications, everything done to agreed schedule, repair looks fantastic
February 22, 2023
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Timothy. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day
Good service
Good service, quick turn around and very quick to correct faults after returning repaired vehicle to us.
Have used them before, can recommend them.
February 2, 2023
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Janice, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Miss Dosanjh, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Matthew. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
I see no reason in having my car in to…
I see no reason in having my car in to do the work when you had not got the parts to do the job, as my car was still road worthy it was a waste of a courtesy car.
January 10, 2023
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Wilks, thank you for your valuable feedback. At the present time, we are quoting 7-10 working days for any repair due to staffing issues and parts availability. We shall however look to see how this process could be improved. Kind regards. FixAuto High Wycombe
Repairs were rushed
Repairs were rushed, the bootdoor does not look good where the join has been made. There is a part missing from under my car and I have called and left a message and nobody has called me back.
December 23, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back. There was no need to remove anything from the boot or vehicle to enable to change the bumper. We checked in our displaced parts area just in case and checked with cleaner.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
The whole service from start to finish…
The whole service from start to finish was a great experience , polite,helpful and very efficient staff .
December 1, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Lee. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
Really good professional service all-round
Really good service all-round; slight delay re finishing date, but these things can't be helped sometimes even with the best of planning. Good communication/easy to contact the office and most importantly, the car looks like it's brand new! Would certainly recommend.
December 13, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Dudley. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great New year!
Used this company through my insurance…
Used this company through my insurance for car repair. Found them extremely helpful and very polite. Spoke with Mike and found him extremely helpful. Job was done nicely as well.
December 22, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mr Kamran, thank you for your kind feedback. It is much appreciated and we will pass your comments on to the team. Happy New Year. Kind regards. FixAuto High Wycombe
Car was picked up quickly and turned…
Car was picked up quickly and turned around through the process very fast.
December 8, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi David, Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day and Merry Christmas!!!
Prompt repair under insurance to car
Prompt repair under insurance to car. Courtesy car provided and good job done on repair
November 29, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Jo, Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Julie. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
Excellent service
Very efficient delivery and collection. Courtesy car was excellent . Car returned fully valeted and great repair job. Would fully recommend.
November 18, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mr Hollins, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Great work but took too long expected…
Great work but took too long expected car to be done in a week not 3 weeks . Was grateful for the car loaned .
November 8, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Miss Maja Gliguroski, thank you very much for your kind feedback. We shall be sure to pass your comments on to the team. Kind regards. FixAuto High Wycombe
Repair was excellent
November 11, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Mr Robert Macdermott, thank you for your kind review. It is much appreciated and we shall pass on your comments to the team. If possible, we we be very grateful if you complete the BMW/Mini survey that you will have received via email. Kind regards. FixAuto High Wycombe
Staff are helpful and polite
Staff are helpful and polite, they did what they said they were going to do and my car came back in showroom condition with a work guarantee. The man who collected it and delivered it back really seemed to take pride in his work.
November 4, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mr Cooper, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Ms Randall, thank you for your kind feedback. I am pleased that we managed to resolve the issues to your satisfaction. Kind regards. Mike
Excellent experience
Excellent experience. A very professional company who did a superb job on my car. The valet service at the end was a lovely bonus. Would highly recommend.
October 13, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Coughlin, thank you for your kind feedback. We were glad to be of service. We shall be sure to pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Fix auto have been great with…
Fix auto have been great with communications and I am really happy with the repairs on my car. It would have been an easy 5 stars; however car was dropped off on double yellow lines, which unfortunately did not go down well with neighbours as I was at work and unable to move it for several hours.
Nevertheless, for quality of work I would absolutely recommend fix auto.
October 5, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. I will address the parking on double yellow lines with my drivers, I am sorry this should bot of happened. Thanks again and have a great day!
Firstly the excellent customer service…
Firstly the excellent customer service hotline really impressed me as they always picked up the phone in 5 ringing. The second up thumb, my car was picked up and returned on time. At last, I really feel amazing that ‘a new car’ was back, it’s perfect. Thank you very much.
October 5, 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mr Wan, Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
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