Fix Auto UK - Fix Auto High Wycombe Reviews 

247
TrustScore 4.5 out of 5

4.6

Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB


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Rated 5 out of 5 stars

Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more

Company replied

Rated 4 out of 5 stars

The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more

Company replied

Rated 5 out of 5 stars

I found the whole thing stress free and I now have a smart ‘new ‘ car in spite of what has been a distressing incident. The Hyundai car I was given to drive was perfect.

Rated 5 out of 5 stars

Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto High Wycombe

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom

  • 01494 450088

4.6

Excellent

TrustScore 4.5 out of 5

247 reviews

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4.6

All reviews

(247)

5,393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Superb service

Very nicely done.
All on time and particularly liked that they cleaned car perfectly inside and out in addition to the repair at no extra cost

May 15, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hello Mr Lawley, thank you for your kind feedback. We are glad to be of service. We shall pass your comments on to the team. FixAuto Hign Wycombe

Rated 4 out of 5 stars

Friendly service and did a great job

Friendly service and did a great job! Only downside is the courtesy car only had 4 seats (Toyota aygo) - better if could have 5

May 13, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hello Mr Cotterell, thank you very much for your kind feedback, including the courtesy vehicle. We shall pass your comments on to the team. Kind regards. FixAuto High Wycombe

Rated 5 out of 5 stars

Great service

Great service. Really appreciated pick up and drop off service timed to suit us.

May 12, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hello Karl, thank you for your kind feedback. We are glad to be of service. We shall pass your comments on to the team. Kind regards. FixAuto

Rated 5 out of 5 stars
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hello Mr Wang, thank you for your kind feedback. It is always good when we receive validation for the work we do. We shall pass your comments on to the team. Kind regards. Fix Auto

Rated 2 out of 5 stars

Disappointing that the vehicle was not…

Disappointing that the vehicle was not checked adequately before being released to me and my having to call them back to fix.

However response time to refit was good
Albeit at the time of writing I have not been able to check for myself.

April 7, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Kingsley, that you for your feedback. We are sorry that our quality control failed on this occasion but hopefully we dealt with the matter in a prompt and efficient way. Kind regards. Fix Auto High Wycombe

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, and being able to book collection + drop off at a time convenient to me was really helpful. Thank you.

February 27, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hi Mark, thank you very much for your kind feedback. We shall pass on your comments to the team. If at all possible, could you complete the Mini survey which as been sent as it would be very beneficial to us. Once again, thank you for your feedback. Fix Auto High Wycombe

Rated 1 out of 5 stars

Very ordinary company nothing special…

Very ordinary company nothing special to write about as I wasn't happy with the minor repair work until fourth time returned attempt.

February 15, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hi Sir, we are sorry that we did not meet your expectations. We are pleased that we managed to resolve the issue in the end. Kind regards. Fix Auto High Wycombe

Rated 5 out of 5 stars

I recently had my car repaired here and…

I recently had my car repaired here and I am very pleased with every aspect of the service from start to finish.
Justin was especially helpful and explained everything regarding the process and making sure the work was completed to a very high standard.

February 11, 2022
Unprompted review
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Richard, thank you for your kind review and we are glad to be of service. We shall convey your review to the team especially Justin. Hopefully, you will not have need of our services in the future but you know where we are! Kind regards. Fix Auto High Wycombe

Rated 4 out of 5 stars

Great service and repair … but ..

In terms of the service and the quality of the repair, Fix Auto in High Wycombe were excellent and were I marking them just on that then they would be easily deserving of the full five stars.

What I didn’t appreciate was their insistence on recording all my bank card details including the security number thus compromising my card’s security. I challenged this twice and the gents I spoke to simply said it was company policy in case they received parking tickets or speeding fines in respect of the courtesy car.

I explained that my cards security was now compromised and that if the intention was to simply pay any tickets that came through in the future in relation to my use of the car, they would be doing do without my authority and also it assumed that I wouldn’t potentially contest a ticket.

They were unmoved by this and as a result I have had to cancel my card which is an annoyance. I understand that some people will not be that concerned about this and feel I am being a bit pathetic, but it did detract from what was otherwise a great experience with Fix Auto.

February 11, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Freeman, thank you for your feedback. We are pleased that you are happy with the repairs that we carried out. We understand your frustration with regard to the courtesy car and in the light of the comments that you have made, we shall be reviewing the system in place. We apologise for any inconvenience caused. Kind regards. Fix Auto High Wycombe

Rated 5 out of 5 stars

prompt

prompt, efficient. car valeted throughout. from what i can see, great quality of repair also

February 9, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Ms Aggarwal, thank you for your positive feedback. It is always nice to receive validation for what we are trying to achieve. We shall pass your comments onto the team. Kind regards. Fix Auto High Wycombe

Rated 5 out of 5 stars

Excellent service

I received really good service from fix auto. My car was mended to a great standard in a quick time. They accommodated my every need without asking, including dropping my car off back home because I was isolating. Thanks all around,

February 4, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Lynam, thank you for your great feedback. We shall pass your comments onto the team. It is always good to receive positive comments. Kind regards. Fix Auto High Wycombe

Rated 5 out of 5 stars

5 Stars!

Car was well repaired ahead of expected date. 5 Stars!

February 1, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Tim, thank you for your kind words. We shall pass them on to the team. Kind regards. Fix Auto High Wycombe

Rated 4 out of 5 stars

Great Service!

Great Service!
Although the repairs took slightly longer than expected Fix Auto were easy to contact with professional and friendly staff. My car was returned cleaner than I've ever seen it!!!
Thank you!

January 27, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Thank you for your kind feedback. We shall pass your comments onto the team. Kind regards. Fix Auto High Wycombe

Rated 5 out of 5 stars

Fix Auto we’re very helpful and…

Fix Auto we’re very helpful and supportive. They kept me updated with the progress of my car which has been returned to me in immaculate condition. Thank you!

January 26, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Ms Gill, thank you for your very kind feedback which is welcome in these very challenging times. We shall be sure to pass your comments onto the team. Fix Auto High Wycombe

Rated 5 out of 5 stars

Replaced my nearside wing mirror

Replaced my nearside wing mirror with colour matched back on insurance.
Job was done with no fuss, they even delivered the car to my address once finished.

January 22, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Ruler, thank you for your kind feedback. We shall pass it on to the team. Kind regards. Fix Auto High Wycombe

Rated 5 out of 5 stars

Car was immaculate when returned

Car was immaculate when returned, very professional experience with good communication during repair.

January 19, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Many thanks for your kind review. We shall pass it on to the team. Kind regards. Fix Auto High Wycombe

Rated 4 out of 5 stars

Very good service

Very good service, the loan car was clean and more than adequate and delivered on time. Repairs look great and completed within quoted time
Thanks very much

January 18, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hello Mr Quillish, thank you very much for your kind feedback. It is always reassuring to know that we are heading in the right direction. We shall pass your comments on to the team. Kind regards. FixAuto High Wycombe

Rated 5 out of 5 stars

Excellent service

Excellent service. Professional and efficient. Courteous, personable staff. Courtesy car delivered and collected on time, I was kept up to date on progress and the job was completed perfectly, and sooner than expected.

January 14, 2022
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Reply from Fix Auto UK - Fix Auto High Wycombe

Hello Ms Gibbs, thank you very much for your kind feedback. We shall pass your comments onto the team. Thank you. Fix Auto High Wycombe

Rated 5 out of 5 stars

Quality service

Prompt collection and delivery, the work quality is outstanding. Would recommend!

December 31, 2021
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Reply from Fix Auto UK - Fix Auto High Wycombe

Dear Mr Zaripov, thank you for your kind review. It is always nice to have positive feedback as it validates what we are trying to achieve. We shall pass your comments onto the team. Kind regards, Fix Auto High Wycombe

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