Fix Auto UK - Fix Auto Leeds North Reviews 284

TrustScore 5 out of 5

4.8

2 Viaduct Road, New Princess Street, LS4 2AP Leeds, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service from Joe from start to finish, kept me updated on progress, when the job was finished and the car was ready to be collected. First class repair job, would definitely recommend.

Company replied

Rated 4 out of 5 stars

Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more

Company replied

Rated 5 out of 5 stars

Friendly service from the staff. Full explanation given. Taxi provided to and from the centre which was a massive help. They looked after my car whilst I was on holiday again this was stressful... See more

Company replied

Rated 5 out of 5 stars

Fix Auto Leeds North recently repaired some damage on my car. I've been very impressed from start to finish. Brilliant communication from customer service. The person who did the repair has done a top... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom

  • 01132430043

4.8

Excellent

TrustScore 5 out of 5

284 reviews

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Rated 5 out of 5 stars

The service that I received from…Fix Auto Leeds North

The service that I received from beginning to end was first rate - whether that was from the Hub or the staff at the repair centre. It was easy to arrange a date for the repair, contact was maintained throughout the car's repair and the link that they had with the courtesy car hirer made the whole process stress free and seamless. The quality of the repair was faultless, as was the explanation of what had been done. A totally professional experience from a first
class team and based on my experience I would fully recommend them.

February 14, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Philip.
Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our team. We strive to provide our customers with a seamless and stress-free repair process, and we are delighted that we were able to meet your expectations. We appreciate your recommendation and look forward to welcoming you back in the future.
Thank you
Fix Auto Leeds North







Rated 5 out of 5 stars

Great service from this company

Great service from this company. They always kept me informed about the progress of my claim and subsequent repair. They collected my car and delivered it back to me when it was finished. It’s a perfect job, the guys were great. Can’t recommend enough. Utterly trustworthy.

February 5, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Catherine,
Thank you for your kind words. We are delighted to hear that you were happy with the service you received. We strive to provide excellent customer service and high-quality repairs, and we are glad that we met your expectations.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Easy to deal with…

Easy to deal with…
Prompt & professional 🙏

February 4, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Helen,
We appreciate your kind words and are glad to hear you had a positive experience.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Good communication is everything

Good communication is everything. The team communicated well from first contact. The snow in January put the repair back by 2-3 weeks but the team contacted me in plenty of time, re-arranged the courtesy car(Enterprise Hire) and were ready for drop off on 30/01. Darren explained the process and checks really well.

Admiral forgot to knock off the excess(third party fault) so I had a bit of calling round to do. The team at Fix Auto kept me up to date with their notification of this so that I could pick up the car in a timely fashion and not get lumbered with the excess.

The job looks well executed and finished and the car was cleaned and pristine on collection.

Thanks

February 4, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Mr Galbraith,
We appreciate your kind words and positive feedback. It's great to hear that you were happy with the communication and the service you received. We strive to keep our customers informed throughout the repair process and are glad that you found our team to be helpful and responsive.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Speedy and efficient service.

Darren organised the work most efficiently and the repair was completed in one week. I was very happy with the quality of the repair.

January 30, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Anthony,
We appreciate your kind words! We're glad to hear you were happy with the quality of the repair and the efficient organization of the work.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Brilliant service

Brilliant service, collected at specified time and necessary repairs completed in less than a week. I would highly recommend.

January 27, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Mr Todd,
We appreciate you taking the time to leave such a positive review. It's wonderful to hear that you were happy with our service and the prompt completion of your repairs.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Great Service & Repair

Darren was in charge of repairing my vehicle and did a great job on doing so! My vehicle was as good as new as though it hadn't been damaged in the first place! Good communication provided throughout with regular updates! Really appreciated that Darren picked up and dropped off my vehicle as well. Excellent and efficient service and would highly recommend to anyone!

January 3, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Nikhil,
Thank you for your kind words and 5-star review! We are thrilled to hear that you were happy with the quality of the repairs and the service you received. We strive to provide a seamless and positive experience for all our customers, and we are delighted that you found our team helpful and accommodating. We appreciate your feedback and will continue to strive for excellence.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Vehicle Accident Repair

I was involved in my first accident in over 55 years driving experience and I was amazed at the efficiency and communication afforded to me. The damage was repaired to the highest of standards and it is near impossible to see where the repair had taken place. I cannot thank the staff for their courtesy during this period . Highly skilled , efficient service and best customer service experienced in many years . Simply thank you

January 17, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Ann,
We are so glad to hear that you were happy with the service you received. It's wonderful to know that we were able to make a stressful situation a little easier for you. We are proud of our team and their commitment to providing excellent customer service. Thank you for taking the time to share your positive experience.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Great service and Great people

Great service and great people all around. Darren even came and collect even with all the icy conditions! Fantastic work on my vehicle and came back pretty much as good as new. Can't even tell there was any fault once the work was done. Quick and reliable service and would highly recommend them to everyone in the area!

January 17, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Ben,
Thank you for your kind words and 5-star review! We are thrilled to hear that you were happy with our service and the quality of the repairs. We strive to provide a seamless and positive experience for all our customers, and we are delighted that you found our team helpful and accommodating. We appreciate your feedback and will continue to strive for excellence.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

I always worry when cars go in for…

I always worry when cars go in for repair.
I had no need to at all as Fix Auto were excellent. Their communication was excellent and when I picked the car up they had done a superb job. Plus the car was clean.
Armani liaised very well throughout.
Thanks to all.

January 20, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning David
We're so glad to hear that you had a positive experience with us. We strive to provide excellent service and communication, and it's great to know that we met your expectations. We appreciate your kind words about Armani and the team.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Excellent service

From start to finish the service has been excellent the organization of the courtesy car was really good and the repairs to the car seems faultless.

January 15, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning David,
Thank you for your kind words and 5-star rating. We're delighted to hear that you were happy with the service and that your car came back looking its best. We appreciate your feedback.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Unhesitatingly recommend FixAuto Leeds North…

I cannot recommend FixAuto Leeds North enough. This was both a highly professional service and very friendly and helpful. Our contact Darren kept me informed at every stage of the procedure and explained exactly what would happen and when. The car has been beautifully repaired and returned valeted and taken care of to an excellent level. I will definitely recommend your service to my friends and family. Thank you for reducing my stress levels and for explaining everything so patiently and clearly. Darren in particular is a dedicated professional with the human touch which made the whole experience straightforward.

January 7, 2025
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Catherine,
We're so happy to hear about your positive experience! It's wonderful to know that the repair process was handled with professionalism and care, and that you felt supported every step of the way. We appreciate you highlighting the excellent work and dedication of our team member. We'll be sure to share your feedback with them and the rest of the team. Thank you for the recommendation; we're thrilled you're satisfied with the quality of the repair and the overall service.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Brilliant service, speedy repair

Fantastic, quick service. Extremely helpful staff who communicated well to keep me updated with my repair and thoroughly went through the work that was being completed. Provided a courtesy car too. Special shout to Armani who was brilliant throughout.

December 23, 2024
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Miss Rachel Wainwright,
hank you for your kind words. We are delighted to hear that you were happy with the service you received. We strive to provide excellent customer service and high-quality repairs. We are glad that we met your expectations.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Impeccable service with high quality workmanship

I recently had the pleasure of using Fix Auto Leeds North to repair my Mini, and I cannot recommend them highly enough. From start to finish, the service was impeccable. They collected my car from my home and completed the repair work incredibly quickly, all to a very high standard.

Darren kept me informed throughout the entire process, even while I was away on holiday, ensuring everything was progressing as planned. When my father went to collect the car, they arranged to pick him up from the train station, making the collection process seamless. Not only was the car ready on time, but they had also valeted it inside and out, a lovely touch that really showcased their attention to detail.

Since then, I've driven several hundred miles in the car, and everything is working perfectly. Fix Auto Leeds North made the entire experience smooth and stress-free, and it was a pleasure dealing with them. A top-notch service all around!

December 23, 2024
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Victoria De Bruijn,
We're thrilled to hear about your positive experience with our team. It's wonderful to know that you were so impressed with the service, communication, and attention to detail provided throughout your repair. We strive to make the repair process as smooth and stress-free as possible for our customers, and it's rewarding to hear that we achieved that for you. We're also glad to know that your car is running perfectly. Thank you for taking
the time to share your feedback.
Fix Auto Leeds North

Rated 5 out of 5 stars

Quick service

Quick service, great communication and friendly staff

December 13, 2024
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Sandra,
Thank you for your kind words! We're delighted to hear you had a positive experience with our team. We strive to provide excellent communication and service, and we appreciate your feedback.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Would recommend.

Friendly staff, good communication.

December 20, 2024
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Katy,
We appreciate your kind words about our staff and communication. We strive to provide excellent customer service and are glad you had a positive experience.
Fix Auto Leeds North

Rated 5 out of 5 stars

Darren was brilliant

Darren was brilliant, he kept me informed throughout the process and was really helpful when explaining the repairs required. Gave me the confidence that my car was being looked after.

December 18, 2024
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Joe,
Thank you for your kind words and 5-star rating. We're glad to hear that you were happy with the service and that you felt confident your car was being well looked after.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Very friendly staff and informative

Very friendly staff and informative, really helpful. Work carried out was outstanding. Would use them again.

December 13, 2024
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Pauline,
Thank you for your kind words. We're delighted to hear you were happy with the service and work provided.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Excellent service

From reporting my accident to the insurance company, Fix Auto UK was in touch with me within 3 hours. We arranged a time for car to be pick up. I have a dedicated person who to contact with, to keep me up to date with everything. Repairs done quickly and to a high standard. Very pleased with the service I received.

December 13, 2024
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Denise,
Thank you for taking the time to leave a review. We are delighted to hear that you were pleased with the service you received. We strive to provide our customers with a seamless and positive experience, and it's great to hear that we met your expectations.
Thank you
Fix Auto Leeds North

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