Great service from Joe from start to finish, kept me updated on progress, when the job was finished and the car was ready to be collected. First class repair job, would definitely recommend.
Company replied
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Great service from Joe from start to finish, kept me updated on progress, when the job was finished and the car was ready to be collected. First class repair job, would definitely recommend.
Company replied
Friendly service from the staff. Full explanation given. Taxi provided to and from the centre which was a massive help. They looked after my car whilst I was on holiday again this was stressful... See more
Company replied
Incredible service from start to finish with Blake and Joe and the team. Joe couldn't have done enough to help me from the minute I arrived. Faultless seamless service and with a smile :) thank you so... See more
Company replied
Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom
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Efficient repair, received discount and quicker service by not taking a courtesy car

Reply from Fix Auto UK - Fix Auto Leeds North

Reply from Fix Auto UK - Fix Auto Leeds North
All the staff were friendly, helpful and professional. Very good communications on the status of my repairs. The quality of the repairs were first class.

Reply from Fix Auto UK - Fix Auto Leeds North
The repair is perfectly done and completed within time planned. I have been treated warmly and friendly.

Reply from Fix Auto UK - Fix Auto Leeds North
Customer service was very good ,had small issue returned no issues

Reply from Fix Auto UK - Fix Auto Leeds North
All the staff were really helpful and friendly after my car was damaged by an uninsured driver. They made an upsetting experience so smooth and easy. The whole team from the admin staff to the mechanics kept me up to date, sent reminders and explained the process really well. The workmanship on our car was great. Would highly recommend.

Reply from Fix Auto UK - Fix Auto Leeds North

Reply from Fix Auto UK - Fix Auto Leeds North
Really quick and friendly service - took just over a week for the work to be completed and the car looked like it had never been in an accident. The communication from the staff was great.
Highly recommend

Reply from Fix Auto UK - Fix Auto Leeds North
Really good communication, and efficient. Blake was a brilliant port of call.

Reply from Fix Auto UK - Fix Auto Leeds North

Reply from Fix Auto UK - Fix Auto Leeds North
From the contact informing me when they would pick up the van, to when it was brought back to me, I received exceptional service! Very impressed with the repairs carried out and my vehicle looks superb! Highly recommend!! Thank you

Reply from Fix Auto UK - Fix Auto Leeds North

Reply from Fix Auto UK - Fix Auto Leeds North
I cannot praise fix auto enough for the fantastic repair they did to my car. the guys at the Leeds branch were so lovely and friendly, Darren kept in good contact and made sure my car was ready in time for when I really needed it. When I got my car back it was good as new, it was cleaned and polished and petrol was put in. A fantastic service all round.

Reply from Fix Auto UK - Fix Auto Leeds North
Darren was extremely helpful, making all the arrangements for the courtesy car and making the experience a good one

Reply from Fix Auto UK - Fix Auto Leeds North

Reply from Fix Auto UK - Fix Auto Leeds North
Darren looked after us and he got my car done in less than 5 days, So polite and respectful. Made me understand everything that has been repaired gave me a breakdown was really happy with the repair and even valeted my car looked so clean when i got my car back would defo recommend Darren to anyone

Reply from Fix Auto UK - Fix Auto Leeds North
The service that I received from beginning to end was first rate - whether that was from the Hub or the staff at the repair centre. It was easy to arrange a date for the repair, contact was maintained throughout the car's repair and the link that they had with the courtesy car hirer made the whole process stress free and seamless. The quality of the repair was faultless, as was the explanation of what had been done. A totally professional experience from a first
class team and based on my experience I would fully recommend them.

Reply from Fix Auto UK - Fix Auto Leeds North
Great service from this company. They always kept me informed about the progress of my claim and subsequent repair. They collected my car and delivered it back to me when it was finished. It’s a perfect job, the guys were great. Can’t recommend enough. Utterly trustworthy.

Reply from Fix Auto UK - Fix Auto Leeds North
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