The colleagues at FixAuto showed undestanding to the client through the whole process. Even when I was being particular they were courteous, understanding and with humour. They illustrated attention... See more
Company replied
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The colleagues at FixAuto showed undestanding to the client through the whole process. Even when I was being particular they were courteous, understanding and with humour. They illustrated attention... See more
Company replied
Customer service was excellent, very easy to keep in touch with and get updated about the progress of my repair. They arranged a taxi home after I left the car with them and another one to fetch me wh... See more
Company replied
Absolutely brilliant service from start to finish! Communication was excellent throughout, from the gent who booked me in to the guys in the workshop. Everyone was really friendly, helpful and... See more
Company replied
Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom
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Excellent service. Communication was efficient, clear and friendly with clear information provided about the repair and the timescale. A taxi was sent to collect me in order to pick up a courtesy car. They made the whole process much less stressful.

Reply from Fix Auto UK - Fix Auto Leeds North
My car had to go to Fix Auto because someone crashed into me (insurance Job). Joe was the one dealing with the repair and was my point of contact. Safe to say Joe was brilliant, responded quickly to emails I sent him with updates about the repair. The repair itself is fantastic and the car looks brand new again. From collection of my car, the repair took around 2 weeks. Joe also fully valeted my car which again he did a fantastic job with. I would highly recommend Fix Auto
My car was repaired as described by the most efficient and friendly vehicle repair centre I’ve ever been to.

Reply from Fix Auto UK - Fix Auto Leeds North

Reply from Fix Auto UK - Fix Auto Leeds North
Really good experience from start to finish. My vehicle was returned to me clean inside and out .

Reply from Fix Auto UK - Fix Auto Leeds North
Very professional set up. Always knew what was happening and when. Went over and above regarding the repair they were carrying out. I will definitely use them again should the need arise.

Reply from Fix Auto UK - Fix Auto Leeds North
Drove away happy, job was done quick and they keep you informed.
It's like new again!
These guys are good!

Reply from Fix Auto UK - Fix Auto Leeds North
These guys are amazing!
Took my car in for a door repair. Outside was pretty badly dented and scratched, they fixed it quickly and did such a good job you wouldn’t even know my car had been damaged in that spot.
Definitely recommended for body work if you need it

Reply from Fix Auto UK - Fix Auto Leeds North
Excellent communication. Brilliant service and top quality work done. Nothing more to add as everything was faultless, quick and efficient.

Reply from Fix Auto UK - Fix Auto Leeds North
I would just like to say a great big thank you to Darren and his team. They looked after me so well, very kind and explained everything each step of the way. My car was repaired in a very timely manner. Credit to the company.

Reply from Fix Auto UK - Fix Auto Leeds North
The garage did an excellent job with the actual repairs on our car and from that point of view we cannot fault them. However, they had our car for approximately 5 weeks in total and we had to often chase them for an update on the progress of the repairs which was not ideal, that tied in with the fact that there were no courtesy cars available for the first two weeks of them having our car made it quite disappointing and frustrating. I appreciate that some factors are out of the control of the staff at the garage but communication from them at times could have been better.

Reply from Fix Auto UK - Fix Auto Leeds North
Excellent customer service and quality repair.
Helpful communication about the plan for my car repair and the process in regard to insurance and courtesy car. This was maintained throughout in a professional but friendly manner that gave me assurance about the work underway. An extra star for Darren Phillips who was my direct link, informative, helpful, knowledgeable and considerate.
Car repair was great; looks like new and a valet to top it off. Excellent repair, excellent service.
Thank you to the team hopefully I wont need you again for crash repairs but I will see you again for any other body work and highly recommend to others.

Reply from Fix Auto UK - Fix Auto Leeds North
Great communication, spot on job with the repairs and even getting some matching aftermarket mods that were on my vehicle.

Reply from Fix Auto UK - Fix Auto Leeds North

Reply from Fix Auto UK - Fix Auto Leeds North
Guys were great. Kept me fully informed of how things going —- they were clearly busy but didn’t compromise on service. Whilst never want to have repairs, I’d use them again.

Reply from Fix Auto UK - Fix Auto Leeds North
I am really impressed with your service.
repairing time very quickly.Excellent customer service.

Reply from Fix Auto UK - Fix Auto Leeds North
I was disappointed with the service following my car repair after a minor accident. The repair significantly exceeded the original timeframe, and I felt the delays were poorly communicated. I declined the courtesy car, and it seemed this may have influenced the level of service I received. I was given inconsistent reasons for the delay—first staff absence, then parts availability. Communication was one-sided: updates only came when there was good news, with little transparency otherwise. While I did receive a fuel top up as compensation, the overall experience left much to be desired.

Reply from Fix Auto UK - Fix Auto Leeds North
Communicated with me throughout, fixed my car earlier than inspected and compensated me for not getting a courtesy car. Bringing my car back to me was very helpful too.

Reply from Fix Auto UK - Fix Auto Leeds North
Great communication. Turned my car around within two working days (I was expecting it to be much longer). They offered to do some extra work at a decent rate. Pick up and drop off was very convenient and on time. Everyone I spoke to was knowledgeable about the industry. Would definitely use them again.

Reply from Fix Auto UK - Fix Auto Leeds North

Reply from Fix Auto UK - Fix Auto Leeds North
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