Fix Auto UK - Fix Auto Leeds North Reviews 282

TrustScore 5 out of 5

4.8

2 Viaduct Road, New Princess Street, LS4 2AP Leeds, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service from Joe from start to finish, kept me updated on progress, when the job was finished and the car was ready to be collected. First class repair job, would definitely recommend.

Company replied

Rated 5 out of 5 stars

Friendly service from the staff. Full explanation given. Taxi provided to and from the centre which was a massive help. They looked after my car whilst I was on holiday again this was stressful... See more

Company replied

Rated 5 out of 5 stars

Incredible service from start to finish with Blake and Joe and the team. Joe couldn't have done enough to help me from the minute I arrived. Faultless seamless service and with a smile :) thank you so... See more

Company replied

Rated 4 out of 5 stars

Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom

  • 01132430043

4.8

Excellent

TrustScore 5 out of 5

282 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Efficient repair

Efficient repair, received discount and quicker service by not taking a courtesy car

May 16, 2025
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Timothy Wood,

We appreciate you taking the time to leave us feedback. We're happy to hear that you were pleased with the efficient repair and the discount.

Fix Auto UK

Rated 5 out of 5 stars

Car looked like brand new again

Car looked like brand new again

May 19, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Alicia Firth,

We're happy to hear that your car looked brand new! Thank you for your positive feedback; we appreciate it.

Fix Auto UK

Rated 5 out of 5 stars

Excell

All the staff were friendly, helpful and professional. Very good communications on the status of my repairs. The quality of the repairs were first class.

May 15, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Richard Horsley,

We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you were pleased with our team's service and the quality of the repairs.

Fix Auto UK

Rated 5 out of 5 stars

Happy with the result.

The repair is perfectly done and completed within time planned. I have been treated warmly and friendly.

May 13, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Yulun Wang,

We're happy to hear that the repair was completed to your satisfaction and in a timely manner. We appreciate your kind words about our team's service!

Fix Auto UK

Rated 5 out of 5 stars

Customer service was very good

Customer service was very good ,had small issue returned no issues

May 2, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Mr M Taylor,

We're happy to hear that our customer service was very good and that the return process was easy. Thank you for your feedback!

Fix Auto UK

Rated 5 out of 5 stars

Really quick

Ash was great

May 2, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

We appreciate you taking the time to leave a positive review for Ash! We are happy your received good service

Rated 5 out of 5 stars

Excellent work

All the staff were really helpful and friendly after my car was damaged by an uninsured driver. They made an upsetting experience so smooth and easy. The whole team from the admin staff to the mechanics kept me up to date, sent reminders and explained the process really well. The workmanship on our car was great. Would highly recommend.

April 25, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

KS,

We appreciate your kind words and 5-star review! We're happy to hear that our team was helpful and made the repair process smooth for you after such an upsetting incident. We're glad you were kept informed and that you were pleased with the work.

Fix Auto UK

Rated 5 out of 5 stars

Happy with the outcome of my car…

Happy with the outcome of my car amazing service

April 14, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

customer,

We appreciate you sharing your positive experience and are so glad you were happy with our service and the result!

Fix Auto UK

Rated 5 out of 5 stars

Really quick and friendly service

Really quick and friendly service - took just over a week for the work to be completed and the car looked like it had never been in an accident. The communication from the staff was great.

Highly recommend

April 17, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Mark,

We're happy you received quick, friendly service and are pleased with the repairs and communication. Thank you for the recommendation and positive feedback!

Fix Auto UK

Rated 5 out of 5 stars

Really good communication

Really good communication, and efficient. Blake was a brilliant port of call.

April 16, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Paige Strike,

We appreciate you taking the time to share your feedback! We're happy to hear that you had good communication and efficient service.

Fix Auto UK

Rated 4 out of 5 stars

Repairs carried out to a good standard.

Repairs carried out to a good standard.

April 14, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

graham lawson,

We're happy to hear that the repairs met a good standard. Thank you for your positive feedback and your time.

Fix Auto UK

Rated 5 out of 5 stars

From the contact informing me when they…

From the contact informing me when they would pick up the van, to when it was brought back to me, I received exceptional service! Very impressed with the repairs carried out and my vehicle looks superb! Highly recommend!! Thank you

April 11, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Jonathan McGinty,

We appreciate your kind words and are so glad to hear about the exceptional service you received. It's great to know you were impressed with the repairs and how your vehicle looks. Thank you for the recommendation!

Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service, Darren is a lovely guy

April 10, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Alan Richardson,

We appreciate your kind words and the 5-star rating! We are so glad you had a positive experience with our service and team member.

Fix Auto UK

Rated 5 out of 5 stars

I cannot praise fix auto enough for the…

I cannot praise fix auto enough for the fantastic repair they did to my car. the guys at the Leeds branch were so lovely and friendly, Darren kept in good contact and made sure my car was ready in time for when I really needed it. When I got my car back it was good as new, it was cleaned and polished and petrol was put in. A fantastic service all round.

April 2, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

MeggieScott,

We appreciate you sharing your positive experience! We're happy to hear that our team provided such fantastic service and that you were pleased with the repair. We value your feedback and are glad we could help.

Fix Auto UK

Rated 5 out of 5 stars

Darren was extremely helpful at Fix Auto

Darren was extremely helpful, making all the arrangements for the courtesy car and making the experience a good one

March 28, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Paul & Sally Morris,

We're happy to hear that the arrangements for the courtesy car met your expectations. We appreciate your positive feedback and are glad you had a good experience.

Fix Auto UK

Rated 3 out of 5 stars

over promise under deliver

over promised and under delivered

March 5, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

We understand your disappointment. We strive to meet expectations and appreciate your feedback. We'll use this to improve our services.
Thankyou
Fix Auto Leeds North

Rated 5 out of 5 stars

Great service

Great service. 5 Starrs

February 28, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Tom, thank you for taking the time to leave us a review its appreciated.
Thank you
Fix Auto Leed North

Rated 5 out of 5 stars

Fix Auto Repair

Darren looked after us and he got my car done in less than 5 days, So polite and respectful. Made me understand everything that has been repaired gave me a breakdown was really happy with the repair and even valeted my car looked so clean when i got my car back would defo recommend Darren to anyone

February 27, 2025
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Ruqayah,
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you were so pleased with the service you received, especially Darren's attentiveness and the thorough explanation of the repairs. We're glad you were happy with the final result and the valet service.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

The service that I received from…Fix Auto Leeds North

The service that I received from beginning to end was first rate - whether that was from the Hub or the staff at the repair centre. It was easy to arrange a date for the repair, contact was maintained throughout the car's repair and the link that they had with the courtesy car hirer made the whole process stress free and seamless. The quality of the repair was faultless, as was the explanation of what had been done. A totally professional experience from a first
class team and based on my experience I would fully recommend them.

February 14, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Philip.
Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our team. We strive to provide our customers with a seamless and stress-free repair process, and we are delighted that we were able to meet your expectations. We appreciate your recommendation and look forward to welcoming you back in the future.
Thank you
Fix Auto Leeds North







Rated 5 out of 5 stars

Great service from this company

Great service from this company. They always kept me informed about the progress of my claim and subsequent repair. They collected my car and delivered it back to me when it was finished. It’s a perfect job, the guys were great. Can’t recommend enough. Utterly trustworthy.

February 5, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Catherine,
Thank you for your kind words. We are delighted to hear that you were happy with the service you received. We strive to provide excellent customer service and high-quality repairs, and we are glad that we met your expectations.
Thank you
Fix Auto Leeds North

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