Fix Auto UK - Fix Auto Leeds North Reviews 

289
TrustScore 5 out of 5

4.8

2 Viaduct Road, New Princess Street, LS4 2AP Leeds, GB


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Rated 5 out of 5 stars

My car was damaged in a car park and FixAuto were the recommended body repair specialists. They were brilliant from start to finish. Blake was my contact for booking in & he arranged taxis for me for... See more

Rated 5 out of 5 stars

Arranged for me to take the car in, very efficient in recording details and arranged taxi back home. Kept me updated, and gave me a detailed breakdown of additional work I had requested. Arranged for... See more

Company replied

Rated 4 out of 5 stars

Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more

Company replied

Rated 5 out of 5 stars

I would like to thank everyone at fix auto Leeds North.l had a slight issue on my drive while my motorhome was on Sorn .They drove it to the repair shop did a excellent repair in record time and got... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Leeds North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom

  • 01132430043

4.8

Excellent

TrustScore 5 out of 5

289 reviews

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4.8

All reviews

(289)

5,393 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Very good service. Efficient and done to a high quality standard.

March 8, 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Thank you Ms Goldthorpe
Fix Auto Bradford

Rated 5 out of 5 stars

The whole experience from the first…

The whole experience from the first phone call was first class. I was kept updated on how everything was going, Darren was very helpful and reassuring from pick up to collection. I would definitely recommend 100%

February 15, 2024
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Karen
Thank you so much for the lovely review
Fix Auto Leeds North

Rated 5 out of 5 stars

Exceptional service

I would say that the service I received was execeptional, way beyond expected. From the delivery drivers to the mechanics.
The delivery drivers were very polite, friendly and caring. I was kept fully informed at all points and the communication was amazing.
I am very, very happy with the repair.

February 1, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much Maxine !!! It was a pleasure to look after you and your vehicle.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Fantastic service and customer service experience

Great service, picked up within seconds of arranged time. Excellent work completed.

January 26, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Mr Hussey, We are thrilled you had an amazing experience with ourselves whilst your vehicle was under repair. We appreciate you taking the time to leave us such a glowing review.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Broadsided but repaired like new

After I was hit from the side I was referred to Fix Auto by the responsible driver concerned.
There was extensive damage to both passenger side doors and sill and column.
Fix Auto did a fantastic job on repairing my car and made it look showroom standard for when I picked it up.
I would highly recommend for all your car repairs.

Mick Isaacs,

January 16, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Mr Isaacs, We truly appreciate your review, thank you !!
Fix Auto Leeds North

Rated 5 out of 5 stars

Extremely pleased with result

Fix Auto did my repair after I hit a post. Damage was more extensive than I would have expected from a very low speed collision. The car has just been returned looking absolutely superb! They’ve even polished the body work, and you would never know it had been damaged. I’m very pleased indeed.

January 15, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for this amazing review!!! We are thrilled that you are happy with our service.
Fix Auto Leeds North

Rated 5 out of 5 stars

First class service

First class service, from first call with Amelia to the end. Progress updates of the work on car and return date.
The work on the car itself was outstanding, the cleaning and valeting of the car was also exceptional

December 5, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Leif, I will sure tell Amelia over your praises for her. Thank you for leaving us a review.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

My Tiguan was hit by a courier driver

My Tiguan was hit by a courier driver, who left the scene without leaving any details and caused significant damage to my vehicle 1 week before Christmas. I had to get to London the next day for work and the team delivered a courtesy car the same day so I could remain mobile. The whole service from collection and repair to delivery was very smooth and the team did a fantastic job. I received regular updates with timings and details of progress. Darren in particular was excellent and offered advice and information each time I spoke with him which was both useful and detailed. Darren made the whole experience very stress-free. Thank you to the rest of the team for managing the repair and getting my vehicle back on the road as soon as possible.

January 11, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Paul, I will be sure to Darren over your lovely words for him. We are thrilled you had a fantastic service and we were happy to help.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Our car was broken into and the built…

Our car was broken into and the built in satnav stolen. Fix Auto were brilliant- they came to collect our car, brought it back same day after not only replacing the satnav but also having given the car a fabulous valet- it looked as good as new both inside and outside. Communication was excellent throughout as well.
It’s distressing when someone breaks into your car and so little things like that make a lot of difference.

December 14, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you for leaving us such a glowing review and we are thrilled that we made a bad situation a little more positive for you 😁

Rated 5 out of 5 stars

Excellent service from first contact…

Excellent service from first contact through to collecting my repaired car. Max & James kept me updated on progress, parts delivery & anticipated completion date throughout the process.
Repairs are 1st Class, only one slight point to mention was that interior of car needed some light cleaning of dash, door handles & front carpet (it was spotless when taken in for repair) but this does not detract from the great service from Fix Auto Leeds North, the repairs to the car or service and communications received from Max & James.

December 1, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Colin and Deborah Nettleton,
We will have a manager from our Leeds North contact you today to resolve your query.
Thank you for leaving a five star review.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Insurance Claim Car Repair

Due to a family bereavemnt, Fix Auto re-arranged pick up of my car and liaised with hire company new date so I didn't have to. They have been informative, providing me with updates and delivered my repaired car to the hire place to save me hassle with returning the hire car. My car is like brand new and valetted throughout. Highly professional and friendly staff

November 16, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Anthony, anything to help we will. Thank you for taking the time to leave this review it means the world. You know where we are if you need anything at all

Rated 5 out of 5 stars

Best service ever

Best service ever. Always updated of the progress of the service. 11/10. Thank you Darren

September 22, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much Lorraine for your kind words and we love Darren too :)

Rated 5 out of 5 stars

First class service

First class service, updates given as to when car would be collected, progress of the work on car and return date.
The work on the car itself was outstanding, the cleaning and valeting of the car was also exceptional

November 10, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

We appreciate this so much thank you !!!!

Rated 5 out of 5 stars

Trevor B

First class service from start to finish updates and punctuality excellent would recommend them to anybody

November 8, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good afternoon Trevor, We are happy that you are happy, if you need anything please do not hesitate to contact us.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Great service!

Great service!
My insurance company sorted out the repair and from the collection to return,it was seamless. It was also cleaner than it had been for a long time! Thanks for a brilliant job done.

November 10, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Muriel, We are happy that you are happy :)
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Very good repair and service

The customer service from Blake has been exceptional. Very friendly and approachable. Listens to the customer. I would expect him to be a highly valued employee.

Car returned in excellent condition and fully valeted.

Some of the staff in the call centre could do with some additional customer service training but I would not want this to detract from the great service from colleagues in person or the repairs to the car.

November 9, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Ella, thank you so much for your praise to Blake he is a valued member of our team.
We have also noted your concerns for the call centre team and this will be looked in to. If you need anything at all you know where we are.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Very satisfied

My insurers sorted repairs to my car through fix auto following an accident. My car was taken within 48 hours and returned a week later. I was kept up to date with the repairs while my car was in with them and it came back looking as good as new!

November 1, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Sarah, We aim to please 😁if you need anything at all please get in touch. We appreciate you taking the time to leave us such an amazing review. Thank you Leeds North

Rated 5 out of 5 stars

Awesome service

Awesome service. The car was delivered back timely, fixed and looking brand new after they cleaned and valeted it.

October 12, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you for your kind words. We are glad you're happy.

Rated 4 out of 5 stars

Would recommend...... I had been referred to Fix Auto by my…

I had been referred to Fix Auto by my insurance company after my car had been damaged in a RTA. On first contact with Fix Auto I was informed that they were too busy to take a look at the car and lack of communication from the insurance company resulted in a 2 week wait before Fix Auto agreed to view the damage and a date for repair agreed.
Darren and Blake arrived to pick up the car and dropped off a courtesy car. They were delayed en route but had kept me informed as to their ETA.
A week later the car was returned having been repaired to a high standard, and also valeted which was a pleasant surprise.
Darren and Blake were polite, amiable, professional, clean and smart with excellent communication skills.

September 15, 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

We truly appreciate you taking the time to leave us such a positive and kind review. Thank you if you need anything please do not hesitate to get in touch with me.
Thank you.

Rated 5 out of 5 stars

Absolute 5 star company

From start to finish Darren and the team were absolutely amazing. They are such a professional company & have got the job done to the highest possible standard, in an amazing time frame.
So easy to communicate with.
They also cleaned & valeted my car inside & out, which was an amazing surprise to receive once my car had been dropped back off.
Absolute diamond company 5 starts all around

October 2, 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for your kind words it means a lot to us. If you need anything at all please do not hesitate to get in touch.
Thank you
Fix Auto Leeds North

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