Fix Auto UK - Fix Auto Leeds North Reviews 

289
TrustScore 5 out of 5

4.8

2 Viaduct Road, New Princess Street, LS4 2AP Leeds, GB


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Rated 5 out of 5 stars

My car was damaged in a car park and FixAuto were the recommended body repair specialists. They were brilliant from start to finish. Blake was my contact for booking in & he arranged taxis for me for... See more

Rated 5 out of 5 stars

Arranged for me to take the car in, very efficient in recording details and arranged taxi back home. Kept me updated, and gave me a detailed breakdown of additional work I had requested. Arranged for... See more

Company replied

Rated 4 out of 5 stars

Fix Auto Leeds North did a lovely job and left my car clean and without problems. It took longer than expected and they could have kept me better informed, but otherwise communicated and performed re... See more

Company replied

Rated 5 out of 5 stars

I would like to thank everyone at fix auto Leeds North.l had a slight issue on my drive while my motorhome was on Sorn .They drove it to the repair shop did a excellent repair in record time and got... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Leeds North

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 2 Viaduct Road, New Princess Street, LS4 2AP, Leeds, United Kingdom

  • 01132430043

4.8

Excellent

TrustScore 5 out of 5

289 reviews

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4.8

All reviews

(289)

5,393 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend

The lads were great when I dropped off the car and when they brought it back to me. Despite being worried that it might take ages, given the amount of work on at the garage, they got it back to me in just over a week.

September 29, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you for your kind words. We are happy that you are happy.

Rated 5 out of 5 stars

Car repaired

Car repaired , super quick , very efficient, came back gleaming! , thankyou to Blake for looking after us , very much appreciated. Sue x

September 25, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for your feedback, we are so glad your happy with the repairs.
Leeds North.

Rated 5 out of 5 stars

Very positive experience all round…

Very positive experience all round. Darren is friendly, knowledgeable and professional. I was kept in the loop throughout the process. The car was returned within the week with a tiny nick in the repair paintwork… these things happen.. Darren pointed it out on delivery and noted it down without hesitation and offered for it to be sorted no issues at all… so refreshing. Would definitely recommend.

September 15, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for your feedback, we really do appreciate it😊 Glad your happy with your repairs and the service we provided!!

Rated 5 out of 5 stars

Excellent

Blake has kept me updated on the progress of repairs on my car at all times
Car was delivered back within a week
It is gleaming! First class repairs and excellent paint work
Thank you !

September 14, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you for taking the time to leave a review for our company, it is truly appreciated!

Rated 5 out of 5 stars

Good service.

Both Blake and Darren were really personable helpful people. All correspondence and e-mails answered promptly. Car retuned fixed, valeted in good time.

September 13, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for your kind words it means a lot to us. If you need anything at all please do not hesitate to get in touch.
Thank you
Fix Auto Leeds North

Rated 3 out of 5 stars

Mixed emotions

Mixed emotions. Car damaged in accident in which the other party admitted full liability. The bureaucracy was painful including much needless administration which made the initial process very difficult, slow and highly irritating. The three stars is given partly for the good standard of repair but mainly in praise of Darren Phillips who collected the car and took responsibility once it was in the bodyshop. His communication was excellent and he sorted some more unnecessary admin for us even after he had delivered it back to us. If only the rest of the people who dealt with this had Darren's approach to customer service, then our rating would have been higher. Many thanks Darren.

August 21, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Hello, I can only apologise for the mix up in communication in this case. It is not reflective of our normal process but I understand how it must have been frustrating for you. I have fed your comments back to the team.

Rated 5 out of 5 stars

5 stars service

5 stars service. Collection and delivery on time and perfect job.

August 31, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Nicola.
We are thrilled that you had an excellent customer experience with us for your vehicle repairs. It is great to hear thank you!!

Rated 5 out of 5 stars

Excellent service

Excellent service. Very fast and high quality finish.

August 25, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you for taking the time to leave a review for our company, it is truly appreciated!!

Rated 5 out of 5 stars

Excellent service and car came back looking brand new

My car came back looking brand new! All was fixed very quickly and the car even came back valeted both inside and out which was a lovely touch. Blake who collected and returned the vehicle was very friendly and made sure I was aware of everything. He even arranged for the return of an item I left in my courtesy vehicle which was very kind. Super service all around.

August 25, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Mr Reynolds,
We do appreciate your feedback and you were a pure delight to look after. If you need anything you know where we are.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Darren was brilliant and showed…

Darren was brilliant and showed completely that he cared about my vehicle and wanted to get it back in one piece but more importantly damage free.

The work they have done is outstanding and would definitely recommend them to anyone.

Leon

August 24, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Afternoon Mr Dixon,
We do genuinely care about our customers and your vehicle.
Thankyou
Fix Auto Leeds North

Rated 1 out of 5 stars

Graphics in car wrong colour & name…

Graphics in car wrong colour & name spelt wrong

August 17, 2023
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning Grant,
If you could kindly contact me and provide me with your vehicle registration and your insurer so that I can look into this as a matter of urgency for you. If you can email me Gemma at hub@tfsmiths.co.uk
Thank you

Rated 5 out of 5 stars

Friendly and efficient.

August 15, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for your feedback, we really do appreciate it😊
Leeds North

Rated 5 out of 5 stars

1st class company

I would recommend this company to anyone who needs body work. Communication was spot on throughout. They picked up my car from my work as this was more convenient for me then returned it to my home address fully valeted inside and out. Both recovery drivers were professional,knowledgeable,polite and courteous. Keeping to time given by previous phone call. I was kept up to date on the progress of the car. 1st class company.

August 3, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for your feedback, we really do appreciate it😊 Glad your happy with your repairs and the service we provided!!

Rated 5 out of 5 stars

Thank you Fix Auto for an ultra-fast…

Thank you Fix Auto for an ultra-fast repair and for fully valeting my car (inside and out) before it was returned.

August 14, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for your feedback, we are so glad your happy with the repairs.
Leeds North.

Rated 5 out of 5 stars

Fast Friendly Amazing Service

Communication was amazing, team went above and beyond to help us, gave us a courtsey car, the repair was flawless and fast, would highly recommend.

The customer service team at the Garage, talk you through the entire process, and were very helpful. They helped get our car fixed so we could still go camping on time, amazing lads.

August 10, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for taking the time to leave a review you know where we are if you need anything. Hope you had a lovely time camping!!

Rated 5 out of 5 stars

The service was outstanding

The service was outstanding, willing to go above and beyond and exceeded expectations. The staff are a credit to the company and really personable. I would highly recommend them.

August 11, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Good Morning
Thank you for your kind words. We are happy that you are happy.

Rated 5 out of 5 stars

Very swift and smooth service

Very swift and smooth service, particularly from our customer contact, Darren.
Added touch on receipt of the car being repaired it was all cleaned inside and out. Would recommend.

August 11, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much. Darren is a gem!! We are glad your happy!!

Rated 5 out of 5 stars

Car has come back perfect

Car has come back perfect! It has been fixed to a high standard and fully cleaned and valeted too which is great. Darren was great with picking up/dropping off the car and communication from the company was fab. Thanks guys!

August 8, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

We truly appreciate you taking the time to leave us such a positive and kind review. Thank you if you need anything please do not hesitate to get in touch with me.
Thank you

Rated 5 out of 5 stars

Amazing service and friendly staff

Really easy and quick service from start to finish. Would definitely recommend. Blake dealt with the collection on my vehicle and handled the whole process really smoothly and very helpful - especially when I left my wallet in the car and he came back to drop it off! Car was returned a lot sooner than I thought it would be and was fully cleaned and valeted, which was a very welcome surprise!

August 7, 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds North

We are thrilled that you had an excellent customer experience with us! Thank you.

Rated 5 out of 5 stars

Great Customer Service

Great communication and customer service from start to finish, Darren was super friendly when picking my car up and refurning it and the repairs are amazing. My car had also had a full valet inside and out when it was returned which was a lovely touch, thank you so much 😊

August 7, 2023
Unprompted review
Fix Auto UK - Fix Auto Leeds North logo

Reply from Fix Auto UK - Fix Auto Leeds North

Thank you so much for your feedback, we are so glad your happy with the repairs.
Leeds North.

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