Good communication throughout. Great work on repairing the car as looks as good as new again. Work completed earlier than expected. Overall very pleased and would recommend.
Company replied
Unit 16 Astley Way, Swillington, LS26 8XT Leeds, West Yorkshire, GB
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Good communication throughout. Great work on repairing the car as looks as good as new again. Work completed earlier than expected. Overall very pleased and would recommend.
Company replied
Everything was really good. The young lad was really good. But the only problem was that when I got there I was face timed and personally I'm sorry but I thought was stupid. Why nobody could come and... See more
Company replied
All done quickly and a good result. Courtesy car arrived when they said both bringing and collecting it and very pleasant guy who brought it. Queries beforehand where answered speedily. A good exper... See more
Company replied
My repair was done through my insurance and they made contact with me the next day with a date for repair that fitted in with a holiday. Upon returning the repair had been done expertly and I certainl... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Unit 16 Astley Way, Swillington, LS26 8XT, Leeds, West Yorkshire, United Kingdom
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What a thorough and professional job they did on my car. Big shout out to Ash who kept me informed of what was happening and his customer service was amazing.
The repair is phenomenal like new Highly recommended!

Reply from Fix Auto UK - Fix Auto Leeds South
They have done a fab job on the back of my car and got it back to me really fast ☺️

Reply from Fix Auto UK - Fix Auto Leeds South
Great guys and company, have great knowledge of their trade. Had car in and fixed without any fuss

Reply from Fix Auto UK - Fix Auto Leeds South
My car unfortunately got damaged
The sevice I got from this garage was exceptional and there customer service was second to none did an outstanding job

Reply from Fix Auto UK - Fix Auto Leeds South
Our car was returned to the same showroom condition as before the accident. We were kept informed and the car was ready when they said it would be.
When they came to take the car away we said we assumed they would swap it for the courtesy car, after clearing up that misunderstanding they went away and we took our car to their depot when the courtesy car was ready for us, went like clockwork after that. Impressive.

Reply from Fix Auto UK - Fix Auto Leeds South
Had my car repaired and from start to finish the staff were brilliant, kept me informed and done an amazing job on my car. I would highly recommend them.

Reply from Fix Auto UK - Fix Auto Leeds South
My experience with fix auto was amazing, the service they provide is highly recommended.

Reply from Fix Auto UK - Fix Auto Leeds South

Reply from Fix Auto UK - Fix Auto Leeds South
No issues through out. Got car back in good time and can't fault anything about the repair.

Reply from Fix Auto UK - Fix Auto Leeds South
Brilliant service. The communication from your company was great right from the start of you being allocated the job to repair my car. I knew what was happening all the time through text messages. The repair is perfect. My car was collected and returned to me. The team were really friendly and helpful and I would certainly recommend. Thank you.

Reply from Fix Auto UK - Fix Auto Leeds South
Good service
Good communication
Only negative was courtesy car
Too small
Everything else was good

Reply from Fix Auto UK - Fix Auto Leeds South
Excellent customer service, friendly, helpful staff. Fast and efficient, was kept up to date with progress and repairs were carried out to a very high standard.

Reply from Fix Auto UK - Fix Auto Leeds South
I don’t normally write reviews, but this time I simply had to do one to express my thanks for such a wonderful and stress free experience. After my accident, Nick collected my car for repair. It was done so quickly and professionally I was amazed at the repair, as good as new. Thank you Nick and the whole team there for being so kind and courteous, it’s much appreciated and I won’t hesitate to recommend you when I get the opportunity

Reply from Fix Auto UK - Fix Auto Leeds South
My car went to Fix Auto for several repairs. From the offset i was assigned a super driver and was constantly updated with the progress and Nick and Blake were honest and reliable and helpful in every respect. I was happy with the overall finish of my car when I collected.

Reply from Fix Auto UK - Fix Auto Leeds South
Excellent service. Made a stressful time very stress free. Professional and informative every step of the way.

Reply from Fix Auto UK - Fix Auto Leeds South

Reply from Fix Auto UK - Fix Auto Leeds South
Brilliant company, they picked up and dropped my car from outside my house so I didn't gave to take it to them.
The repairs have been done well and looks great. I believe that they have even tightened some things up as it doesn't rattle anymore and drives alot smoother. I'm pretty sure the interia was cleaner after than it was before so I couldn't be happier x

Reply from Fix Auto UK - Fix Auto Leeds South
When my car was returned it had 2 warning lights on and the rear passenger door was scuffed
I was told it’s a service light just turn it off as they wouldn’t
Then then looked into it and it was tyre detection system fault They state it was due to the tyres not being the same size however wasn’t on before accident only after when they replaced The fact I was spoke to rudely and told just to turn the light off was also not good
The scuff apparently as it was only a missed polish Again very strange when I was told it was a new door
Even after my complaint they rectified ( even though they said nothing to sort) my car was dropped off a 2nd time looking good but he then had to make another dig about the tyres being wrong and calling another garage
If your car is in with this company back check it
Very poor customer service by one person when it was a stressful times
Needs some training

Reply from Fix Auto UK - Fix Auto Leeds South

Reply from Fix Auto UK - Fix Auto Leeds South
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