Fix Auto UK - Fix Auto Leeds South Reviews 

116
TrustScore 4.5 out of 5

4.5

Unit 16 Astley Way, Swillington, LS26 8XT Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

Good communication throughout. Great work on repairing the car as looks as good as new again. Work completed earlier than expected. Overall very pleased and would recommend.

Company replied

Rated 4 out of 5 stars

Everything was really good. The young lad was really good. But the only problem was that when I got there I was face timed and personally I'm sorry but I thought was stupid. Why nobody could come and... See more

Company replied

Rated 5 out of 5 stars

All done quickly and a good result. Courtesy car arrived when they said both bringing and collecting it and very pleasant guy who brought it. Queries beforehand where answered speedily. A good exper... See more

Company replied

Rated 5 out of 5 stars

My repair was done through my insurance and they made contact with me the next day with a date for repair that fitted in with a holiday. Upon returning the repair had been done expertly and I certainl... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Leeds South

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 16 Astley Way, Swillington, LS26 8XT, Leeds, West Yorkshire, United Kingdom

  • 01132 430043

4.5

Excellent

TrustScore 4.5 out of 5

116 reviews

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4.5

All reviews

(116)

5,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Ash

What a thorough and professional job they did on my car. Big shout out to Ash who kept me informed of what was happening and his customer service was amazing.
The repair is phenomenal like new Highly recommended!

August 15, 2025
Fix Auto UK - Fix Auto Leeds South logo

Reply from Fix Auto UK - Fix Auto Leeds South

Graham Seabrook,

We appreciate your kind words and are so glad to hear about your positive experience! We're happy that you were pleased with the repair and the service you received. Thank you for the recommendation!

Fix Auto UK

Rated 5 out of 5 stars

They have done a fab job on the back of…

They have done a fab job on the back of my car and got it back to me really fast ☺️

August 14, 2025
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Reply from Fix Auto UK - Fix Auto Leeds South

Emma Palmer,

We're happy to hear that we were able to restore your car quickly and to your satisfaction. Thank you for your positive feedback; we appreciate it!

Fix Auto UK

Rated 5 out of 5 stars

Great guys and company

Great guys and company, have great knowledge of their trade. Had car in and fixed without any fuss

August 4, 2025
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Reply from Fix Auto UK - Fix Auto Leeds South

Mrs Ahmed,

We're happy to hear that you had a positive experience with our team! We appreciate your feedback and are glad we could efficiently resolve the issue.

Fix Auto UK

Rated 5 out of 5 stars

Absolutely excellent job on my car

My car unfortunately got damaged
The sevice I got from this garage was exceptional and there customer service was second to none did an outstanding job

July 7, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Sheila Uttley,

We're so sorry to hear about the damage to your car. We're happy to know that you received exceptional service from our team. Thank you for your outstanding feedback!

Fix Auto UK

Rated 5 out of 5 stars

Repair went like clockwork

Our car was returned to the same showroom condition as before the accident. We were kept informed and the car was ready when they said it would be.
When they came to take the car away we said we assumed they would swap it for the courtesy car, after clearing up that misunderstanding they went away and we took our car to their depot when the courtesy car was ready for us, went like clockwork after that. Impressive.

July 11, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Nick,

We're happy to hear that your car was returned in excellent condition and that you were kept informed. We appreciate your feedback regarding the initial misunderstanding, and we're glad everything went smoothly afterward. Thank you!

Fix Auto UK

Rated 5 out of 5 stars

Had my car repaired and from start to…

Had my car repaired and from start to finish the staff were brilliant, kept me informed and done an amazing job on my car. I would highly recommend them.

February 11, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Wendy,
Thank you for your kind words! We're thrilled to hear you were happy with our service and the results of your repair. We appreciate you taking the time to share your feedback.
Thank you
Fix Auto Leeds South

Rated 5 out of 5 stars

My experience with fix auto was…

My experience with fix auto was amazing, the service they provide is highly recommended.

February 3, 2025
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Karina,
Thank you for your kind words and for taking the time to leave a review. We are thrilled to hear that you had a positive experience with our services and appreciate your recommendation.
Thank you
Fix Auto Leeds South

Rated 5 out of 5 stars

Perfect

Very fast, high quality repair of my door. Would recommend to anybody.

January 31, 2025
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Kyle,
Such a brilliant review, thank you!
Fix Auto Leeds South

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

February 7, 2025
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Stephen,
Thank you for taking the time to leave us a review.
Thank you
Fix Auto Leeds South

Rated 5 out of 5 stars

Excellent

No issues through out. Got car back in good time and can't fault anything about the repair.

February 6, 2025
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Sean,
We appreciate your kind words and are glad to hear that you were satisfied with our service.
Thank you
Fix Auto Leeds South

Rated 5 out of 5 stars

Brilliant service

Brilliant service. The communication from your company was great right from the start of you being allocated the job to repair my car. I knew what was happening all the time through text messages. The repair is perfect. My car was collected and returned to me. The team were really friendly and helpful and I would certainly recommend. Thank you.

January 21, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Melenie,
Thank you for your kind words. We are so happy to hear that you had a positive experience with our company. We strive to provide excellent communication and service to all of our customers. We are delighted that you were happy with the quality of the repair and the team's friendliness.
Thank you
Fix Auto Leeds South

Rated 4 out of 5 stars

Good service

Good service
Good communication
Only negative was courtesy car
Too small
Everything else was good

December 24, 2024
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Mr and Mrs Goodwin,
We appreciate your feedback and are glad to hear you had a positive experience with our service and communication. We understand your disappointment with the courtesy car and will take your feedback into consideration for future improvements.
Thank you
Fix Auto Leeds South

Rated 5 out of 5 stars

First class service

Excellent customer service, friendly, helpful staff. Fast and efficient, was kept up to date with progress and repairs were carried out to a very high standard.

December 13, 2024
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Ginette,
Thank you for your kind words! We are delighted to hear you had a positive experience and that our staff provided excellent service. We appreciate you taking the time to share your feedback.
Thank you
Fix Auto Leeds North

Rated 5 out of 5 stars

Car repair

I don’t normally write reviews, but this time I simply had to do one to express my thanks for such a wonderful and stress free experience. After my accident, Nick collected my car for repair. It was done so quickly and professionally I was amazed at the repair, as good as new. Thank you Nick and the whole team there for being so kind and courteous, it’s much appreciated and I won’t hesitate to recommend you when I get the opportunity

December 5, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Mr Limbert,
We are thrilled to hear about your positive experience. It's wonderful to know that you were so impressed with the service you received. We strive to provide our customers with a stress-free experience, and it's heartwarming to know that we achieved that for you. We're proud of our team and appreciate your kind words.
Thank you
Fix Auto Leeds South

Rated 4 out of 5 stars

My car went to Fix Auto for several…

My car went to Fix Auto for several repairs. From the offset i was assigned a super driver and was constantly updated with the progress and Nick and Blake were honest and reliable and helpful in every respect. I was happy with the overall finish of my car when I collected.

October 9, 2024
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Afternoon Hanna,
Thank you for your kind review! We're thrilled to hear you had a positive experience with our team. We appreciate your feedback and are glad you were happy with the service and repairs.
Thank you
Fix Auto Leeds South

Rated 5 out of 5 stars

Excellent service

Excellent service. Made a stressful time very stress free. Professional and informative every step of the way.

September 26, 2024
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Jayne,
Thank you for your kind words. We're so glad to hear that we were able to make a stressful situation easier for you. We strive to provide professional and informative service to all of our customers.
Thank you
Fix Auto Leeds South

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Leeds South logo

Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Bevil,
Thank you for your kind words. We're glad to hear that you were happy with the quality of our repair and our quick turnaround time.
Thank you
Fix Auto Leeds South

Rated 5 out of 5 stars

Brilliant company

Brilliant company, they picked up and dropped my car from outside my house so I didn't gave to take it to them.
The repairs have been done well and looks great. I believe that they have even tightened some things up as it doesn't rattle anymore and drives alot smoother. I'm pretty sure the interia was cleaner after than it was before so I couldn't be happier x

September 9, 2024
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Morning Claire,
We are so happy to hear that you had a positive experience with our service. We appreciate your kind words about our team's work and the quality of our repairs. We strive to provide the best possible service to our customers, and it's rewarding to hear that we exceeded your expectations.
Fix Auto Leeds South

Rated 1 out of 5 stars

Back check thouroughly

When my car was returned it had 2 warning lights on and the rear passenger door was scuffed
I was told it’s a service light just turn it off as they wouldn’t
Then then looked into it and it was tyre detection system fault They state it was due to the tyres not being the same size however wasn’t on before accident only after when they replaced The fact I was spoke to rudely and told just to turn the light off was also not good
The scuff apparently as it was only a missed polish Again very strange when I was told it was a new door
Even after my complaint they rectified ( even though they said nothing to sort) my car was dropped off a 2nd time looking good but he then had to make another dig about the tyres being wrong and calling another garage
If your car is in with this company back check it
Very poor customer service by one person when it was a stressful times
Needs some training

August 14, 2024
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Reply from Fix Auto UK - Fix Auto Leeds South





Good Morning Natasha,
We understand your frustration with the experience you had. It's never acceptable to be spoken to rudely, especially during a stressful time. We appreciate you bringing this to our attention and will certainly address this with our team. We strive to provide excellent customer service and will use your feedback to improve our processes.
Thank you
Fix Auto Leeds South

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly and informative

August 22, 2024
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Reply from Fix Auto UK - Fix Auto Leeds South

Good Afternoon Mrs Sennett,
You are most welcome 😁
Thank you
Fix Auto Leeds South

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