Fix Auto UK - Fix Auto Lichfield Reviews 

Excellent service from drop-off to collection with great communication in between. Staff were friendly and helpful throughout. Would use again and would highly recommend. A big thank you to the whole team at Fix Auto.

Fix Auto in Lichfield have truly outdone themselves. Their customer service has been second to none, and the quality of work completed on my Mercedes Vito was of an excellent standard.
I was in hospital at the time the repairs were needed, intitally for a prop shaft and MOT. I was so pleased with Fix Auto. l asked them to further complete a number of jobs that needed to be done. They had no issues with my requests. These included sealing leaky windows and roof, replacement of window buttons, reg plate replacement, full service, and more! Simon also created a way of stopping rain dripping in by the back doors! I want to thank Paul and Simon for all there help, time and thought put into fixing my vehicle. I also want to say thanks to Kelly for being so pleasant and professional at the front desk. The biggest thanks goes to a very professional and compassionate individual, Katie, the Parts Manager. She made what was a very stressful time (in hospital) much less so, by her excellent communication with me. She had such patience with my all my requests and really did make it a pleasant experience all around.

I most certainly would recommend anyone to make Fix Auto in Lichfield your regular mechanic. They are reliable and trustworthy, and they are a great team to go to for any of your needs. Thank you Fix Auto!

I was very pleased with the service from start to finish, I thought everything was very good.

Thanks to Ben and team, great communication and clear advice, job well done. Many thanks.

Outstanding service, gave me details of what was wrong with my car and explained how it happened. Kept me up-to-date as it was a long and difficult repair. Would have cost me a lot more going somewhere else.
All the staff are great, especially Sam who went above and beyond.
I wouldn’t go anywhere else!

Excellent service, car collected and repaired within days, looks like if I just bough it 😊

Excellent service .
Customer service was outstanding would definitely use this garage again .

Great service from all the team at Fix Auto from the Time of assessment to finish. The eye of detail in ensuring the standards were high was very impressive.
My thanks to Paul, Kelly, Kate and the team for all they did!

Great service, very fast and professional. Would highly recommend

Brilliant service, repair completed earlier than expected even over the Xmas period. Quality job, definitely recommend.

Fix Auto Lichfield were quick to contact me on behalf of my insurers. They had the car in within days and were flexible with the dropping off time.
Enterprise hire cars are next door, very convenient. The car was ready promptly and the job seems to be excellent. Polite staff all round.

Great Service
Friendly staff
1st Class job

Fix Auto Lichfield are magicians all the damage to my car disappeared its like it never happened they are a preferred repairer through my insurance company. The customer service was excellent from delivery of the courtesy car to my door, commucation over the phone, to picking up my car at my request at the garage to enable me to look over my car, to add my car was cleaned inside and out top top top place cant recommend enough well done all!!

Excellent service from start to end. Helpful, understanding friendly. Car returned ahead of schedule. Car returned clean and valeted. Recomend highly IF you need this service

Good service
Great job done.

Everyone who I spoke to at Fix Auto was helpful and efficient. The repair needed took several weeks and I had to contact them a few times with queries, however it was always easy to get hold of someone who was able to respond to my calls with relevant information. There was a slight delay in completing the repairs due to a misunderstanding but the reason for the delay was explained to me and I received an apology instead of excuses, which I appreciated.

Communication and quality of the work done was excellent.

Great communication, kept up to date with any issues delaying the repair. Delivered back all looking brand new again.

After a hip operation I contacted Fix Auto Lichfield who arranged to collect my car and return it after the repair, they couldn’t have been more helpful.

Communicated well from start to finish. Came when they said they would and also returned my car on time. Very pleased with repairs. Very courteous staff.