Excellent customer service. Very polite and professional team. Kept well informed of progress on my repair. My car was collected from the hire company and dropped off at my home after repair completed... See more
Company replied
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Excellent customer service. Very polite and professional team. Kept well informed of progress on my repair. My car was collected from the hire company and dropped off at my home after repair completed... See more
Company replied
Excellent service, on time, my car looked like new again, they made sure I was constantly updated. Dropping my car off and picking up the hire car that they organised was smooth and similar on taking... See more
Company replied
After a no fault accident, my car was repaired by Fix Auto Liverpool South. Everyone was polite and helpful. The job was completed on time and I was kept informed throughout. Unfortunately there was a... See more
Company replied
Staff arranged pickup of vehicle, arrived on time, kept in contact with me well throughout the repair and dropped it off to my house posting keys through door as I was on holiday. Repaired to a s... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Woodend Avenue, Hunt Cross, LS24 9LS, Liverpool, United Kingdom
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After having an accident in my car which gladly nobody was hurt I telephoned my Insurance company and straight away they put me in touch with Fix Auto who arranged to pick up my car for repair.
My car was picked up and later that day I received a text message with a link to repair tracker and was able to track my repair.
Fix Auto was very helpful and my car was delivered back to me in no time.
Very good customer service.
100% happy and satisfied with the repairs done to my car, kept intouch every step of the way , very helpful would definitely recommend using them.

Reply from Fix Auto UK - Fix Auto Liverpool South
Really professional, quick, did everything they said they’d do and repair was great. Car was even given a mini valet when retuned… thank you

Reply from Fix Auto UK - Fix Auto Liverpool South
REPAIRED OUR CAR TO A VERY HIGH STANDARD...HELPFUL STAFF TOO

Reply from Fix Auto UK - Fix Auto Liverpool South
Thank you so much for fixing my car, it looks brand new, you guys done an excellent job, and really appreciate for fixing the paint corrections they weren’t even listed.

Reply from Fix Auto UK - Fix Auto Liverpool South

Reply from Fix Auto UK - Fix Auto Liverpool South
After being hit by a third party and them driving off I was put in touch with fixauto
by my insurance company very very helpful nothing is a problem and first class job on repairs 👍👍

Reply from Fix Auto UK - Fix Auto Liverpool South
Having been directed to Fix auto Liverpool from my Insurance, I found the booking easy enough just had to make sure my hire car was available on the day they wanted to take my car. Plus I found the text messages on updates on my repair welcome.
My car came back in good order, so have no hesitation in using them again, but hopefully not to repair my car!

Reply from Fix Auto UK - Fix Auto Liverpool South
Although it took a while to get the parts (common problem at the moment) they kept me up to date. Once fixed looked like new thanks

Reply from Fix Auto UK - Fix Auto Liverpool South
Great service .. only issue not told how long it would take i was expecting car back after a couple of days

Reply from Fix Auto UK - Fix Auto Liverpool South
Very good work also very helpful and keep you up to date with everything you need to no 👌

Reply from Fix Auto UK - Fix Auto Liverpool South

Reply from Fix Auto UK - Fix Auto Liverpool South
Staff are genuine and nothing is is a problem for them to sort.
Made the the process stress free and professional

Reply from Fix Auto UK - Fix Auto Liverpool South
Terrible service form start to finish and the job still isn’t finished , also caused more damage than what come in with

Reply from Fix Auto UK - Fix Auto Liverpool South

Reply from Fix Auto UK - Fix Auto Liverpool South
you have done an excellent job on my Mercedes can't fault your service, my car looks like showroom condition,thankyou very much

Reply from Fix Auto UK - Fix Auto Liverpool South

Reply from Fix Auto UK - Fix Auto Liverpool South
My car was in a crash they had my cars only for week picked it up today excellent work very friendly office girls JOB WELL DONE 👏

Reply from Fix Auto UK - Fix Auto Liverpool South
Car repaired quickly, all to a good standard but not all of damage was repaired. Will need to return to repair shop to be completed.
The car was returned and repairs finished, all very speedy with no fuss at all, very pleased with the outcome, would definitely recommend to others, Thanks Fix Auto Team.

Reply from Fix Auto UK - Fix Auto Liverpool South
Delighted with the work done on my car following someone reversing into the side of me. It looked perfect and I was kept in the loop at every stage. Thank you for all your work on my car.

Reply from Fix Auto UK - Fix Auto Liverpool South
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