Amazing experience with Fix Auto UK. Phil talked me through a difficult and stressful situation and supported me through the whole process of getting my car fixed and returned. Would highly recommend... See more
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Phil from Fix Auto in Northwich turned a very negative experience (being crashed into) into an extremely positive one! I can’t thank him enough. His customer service skills are impeccable and he kept... See more
Company replied
I’d give 10 stars if I could! My car went into Fix auto after an accident, and spent 8 weeks with them! I did not have to lift a finger from start to finish. Liaising with enterprise and constant... See more
Company replied
If I could more than 5 stars I absolutely would, they truly deserve it! Ultimate first class service, communication with a warm and friendly atmosphere, the whole experience was truly outstanding. M... See more
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Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 4 Old Block Plant, CW9 6DE, Wincham Lane, Northwich, United Kingdom
- 01606 33 10 20
5.0
Excellent
223 reviews
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"Wonderful customer care from start to finish"
Wonderful customer care from start to finish. Par excellence!
After initial contact with Ian at customer services at Corkhill's Hyundai in Northwich I was referred to Fix Auto Mid Cheshire.
I made contact with Steve and an appointment was arranged where Phil Chesworth and his team assessed damage to rear off-side door panel.
From then on in, I was very well looked after. Communication was brilliant throughout and Phil kept me upto date with progress and the likely finish date for me to pick up my car.
Several things struck me about this company. Attention to detail, entirely customer focused, work of a very high standard,unfailingly polite and courteous at all times.
Nothing was too much trouble.
I would have no hestitation in recommending Phil and his team if anybody needs a thorough and very professional job done.
Many thanks for doing such a wonderful job.
June 27, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for this lovely detailed review Nigel.
We're happy to hear that you experienced wonderful customer care. We appreciate your positive comments regarding the team's attention to detail and high standards. It's great to know that you were well-informed and felt valued throughout the process.
Thank you for recommending our services!
Fix Auto Mid Cheshire
Can’t recommend Fix Auto enough
Can’t recommend Fix Auto enough! From initial contact to completion, the whole process has been seamless! Great communication from Steve and the team, updated through out and flexibility as we were away upon completion. The repair really does speak for itself!
A*****
June 24, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
We're happy to hear that the entire repair process was seamless for you. We appreciate your kind words regarding our team's communication and flexibility. It's great to know you're satisfied with the repair quality.
Thank you for your positive feedback!
Fix Auto Mid Cheshire
I have been driving over 30 years and…
I have been driving over 30 years and never had an accident. So when someone hit me I didn’t have a clue ? . But what an amazing company . They took all the worry out of my claim.. from start to finish they have looked after me and kepted me updated with my car.. the repair has been carried out with true professional skill in all departments.. thank you Steve and team much appreciated for Everythink you done for me ..
June 20, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for your kind words!
We're very happy to hear that we could ease the stress during such a challenging time. It's great to know our team's professionalism and dedication to keeping you informed were appreciated.
Thanks again for your lovely review.
Fix Auto Mid Cheshire
Fix Auto UK of Northwich gave me such…
Fix Auto UK of Northwich gave me such excellent service. Steve received my car and explained the process from start to finish and he was in contact throughout. Steve also took us to Enterprise of Northwich who were also extremely professional. My car was returned lovely and clean and shiny.
Great service
May 28, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
We appreciate you taking the time to share your positive experience.
We're so glad to hear that you received excellent service and that the process was thoroughly explained. We are happy that your car was returned to you in great condition.
We will pass your comments over to Steve who I am sure will be very pleased.
Thank you for leaving this review.
Fix Auto Mid Cheshire
FIX AUTOS GAVE ME GREAT SERVICE
FIX AUTOS GAVE ME GREAT SERVICE , STEVE KEPT ME IN THE LOOP THROUGHOUT THE PROCESS AND ALWAYS WITH THE UTMOST RESPECT , KINDNESS AND FRIENDLY DEMEANOR. TOP CLASS REPAIR OF MY CAR AND ONE VERY HAPPY CUSTOMER ! THANK YOU STEVE AND FIX AUTO . HIGHLY RECOMMENDED . 🙏
May 19, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your kind words and fantastic review! We are very pleased to hear that you had a great experience with us at Fix Auto.
Steve will be especially happy to know that his communication and car made such a positive impact.
Thanks again for your review.
Fix Auto Mid Cheshire
Fabulous repair
Fabulous repair, car looks good as new. The team were communicating throughout the process and helped make sure we got where we needed to be for our hire car. We went out of our way to use this garage - but well worth it.
April 2, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your kind words!
We are thrilled to hear that you are happy with the repair and the your car looks as good as new.
We always aim to keep our customers informed and supported throughout the process, so its great to know that the communication and hire car arrangements helped make things easier.
Thanks again for the taking the time to leave us a review.
Fix Auto Mid Cheshire
Great Job
Great staffs (Steve & Phil), they were courteous, professional and knowledgeable, communicated with updates on every aspects of vehicle during repair. I will definitely recommend using the service.
March 19, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your kind words!
We are thrilled to hear that Steve and Phil provided you with great service and kept you well-informed throughout the repair process.
We truly appreciate your recommendation.
Thanks again.
Fix Auto mid Cheshire
Just finished my experience with the…
Just finished my experience with the team at Fix Auto UK and I must day , it was the best service I have ever received , they couldn't do enough for you . Steve and the rest of the team was so welcoming . i give them 5 stars and highly , highly recommend this company . Thank You
March 5, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your wonderful review!
We're thrilled to hear that you had such a positive experience with our team. Steve will be delighted to know that his efforts made such an impact.
Your kind words and recommendation mean the world to us.
If you need anything in future we're always here to help.
Thanks again
Fix Auto Mid Cheshire
Fantastic Customer Service
A fantastic experience from the team, lead by Phil with Steve that made a difference for us after a road traffic incident, they took ownership to sort and were better than the insurers for great communication and updates. Vehicle was immaculate and they had thought of everything to make it right for us. We are very grateful to them.
January 23, 2025
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your kind words!
We are very pleased to hear that Steve and Phil could make such a positive impact after your road traffic accident. It is great to know that we were able to provide better communication and updates that the insurers.
Your gratitude means a lot to us and we're always here to help.
Thanks and again and take care.
Fix Auto Mid Cheshire
Superb team and craftsmanship…
Phil and the team here are truly superb. Excellent workmanship and a pleasure to deal with. So helpful and friendly. Really know their stuff. Great communication and no hesitation in recommending. Fabulous team and craftsmanship. Thank you so much.
November 16, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your kind words!
We are so pleased to hear that you had such a positive experience with Phil and the team.
It means so much to us that you appreciated our workmanship, communication and friendly service.
Your recommendation truly means the world to us.
Thanks again!
Fix Auto Mid Cheshire
From start to finish Phil has been…
From start to finish Phil has been nothing but helpful, great communication keeping us up to date in the progress of the car , the car came back immaculate and work is great . If only all garage experiences could be like this . Can’t recommend enough and will be keeping Phil as a future contact if we ever need any more work . Can’t recommend enough .
November 8, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your kind words. We are very pleased to hear that Phil was able to provide you with such a positive experience.
It is always our goal to deliver excellent communication and top-quality service.
We truly appreciate your recommendation and look forward to being there for any future needs.
Thanks again.
Fix Auto Mid Cheshire
I can't rate these guys highly enough
I can't rate these guys highly enough. I had someone reverse into me at a junction while stationary and the next day my car was in with them to replace the bumper. A special mention goes to Phil who kept me in the loop at all times. Communication was excellent via whatsapp and the repair is top class.
October 25, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for your glowing review. We are very pleased to hear that you had such a positive experience with us and that Phil and the team provided the level of service you deserve.
It is great to know that our communication and the quality of the repair met your expectation.
Thanks again.
Fix Auto Mid Cheshire
Hi would recommend this company to…
Hi would recommend this company to everyone, customer services beyond any other, keeps you updated throughout the process, the finish on the car was unbelievable just amazing and fast, thank you to all the guys there.
October 25, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your fantastic review and recommendation. We really are so pleased to hear that our customer service and the quality of our work left such a great impression.
Keeping you updated and making sure you car looks its best are our top priorities.
We will pass along your thanks to the whole team.
Thanks again.
Fix Auto Mid Cheshire
Absolutely amazing service
Absolutely amazing service, kept up to date on what was happening etc, and a brilliant job done on my car, it was even cleaned inside, looks like a brand new car
October 25, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for your wonderful review.
We are delighted to hear that you enjoyed the service and that the updates kept you in the loop throughout the process.
it is always our goal to go above and beyond.
Thanks again.
Fix Auto Mid Cheshire
Top customer service & repair
Phil dealt with me from day 1. His customer service skills are perfect. He kept me informed at every stage of repairs. He has a very friendly professional amiable personality.
They have done a top repair job. My 90year old over critical father was very impressed with my repairs and commented how good my car looks. I agree 100%
September 10, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your fantastic review Alison!
We are so pleased to hear that Phil provided you with top-notch service from start to finish and kept you informed every step of the way.
We'll be sure to pass along your kind words to Phil and the rest of the team.
Thanks again.
Fix Auto Mid Cheshire
Excellent service
The whole process was explained clearly and was stress free. The quality of work was excellent and carried out within the agreed timeframe. Communication was simple and effective. I would give this company top marks for every aspect, I couldn't have asked for a better service. I wish all companies were as good as they are. Thanks to all the staff who work there.
October 17, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for your review!
We are extremely pleased that you had a stress-free experience and that our team delivered high-quality work within the agreed timeframe.
Clear communication and excellent services are our top priorities.
Thanks again.
Fix Auto Mid Cheshire
Great Repair & Communication
Seamless from start to finish - Phil was great at communicating every step, and our car is perfect. Thank you!
October 11, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving us this 5* review.
We are very pleased to hear that the repair was handled seamlessly. We aim to try and make the process as efficient as possible.
Great to hear that you car is perfect.
Thanks again.
Fix Auto Mid Cheshire.
Absolutely fantastic
Absolutely fantastic, Phil kept me updated the whole time, the repairs are absolutely perfect and the car is sparkling!
Thank you so much for all your help!
October 2, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you for leaving us this 5* review Lauren.
It really is great to hear that you were kept well informed throughout the repair by Phil and that the repairs are fantastic and your car is looking sparkling.
Thanks again.
Fix Auto Mid Cheshire
Amazing!!
All my repairs were dealt with Phil and he’s a lovely and friendly guy. He kept me constantly updated on all my repairs and he did a great job on my car too, everything was done the way it was suppose to and i’m happy that Phil made sure it came out spotless. Would 100% recommend.
September 25, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
It is great to read this lovely review.
We are so pleased to hear that Phil provided you with such a good experience and that you are happy with the work done on your car,
It really is awesome to know that everything was done just as expected and that your car came out spotless.
Your recommendation means the world to us - thank you.
Fix Auto Mid Cheshire
Exceptional customer service
Exceptional customer service - I was kept updated every step of the way. Very fast turn around time and went above and beyond to get my car finished in time to suit my plans.
Car looks like it was never damaged.
Cannot fault the service received. Phil was amazing and is very helpful, friendly and informative. Could not ask for more, great place & outstanding service.
September 6, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for the wonderful review Jade! We are so pleased that you had a positive experience with us and that your car was back with you to suit your plans.
It is great to know that Phil's dedication and service left such a great impression.
Thanks again for leaving such a lovely review.
Fix Auto Mid Cheshire.
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