Very straightforward experience. Everyone was friendly, helpful, and approachable. I had no issues at all, and everything was explained thoroughly.
Company replied
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Very straightforward experience. Everyone was friendly, helpful, and approachable. I had no issues at all, and everything was explained thoroughly.
Company replied
First class service from start to finish. After being involved in an accident which wasn’t our fault and the other person driving off before being able to get their details, we can’t thank Fix Auto en... See more
Company replied
The Guys at Fix Auto have been wonderful, l have been Ill for over 6 months and sometimes had to cancel my car going in, all along they have been so understanding,They kept in touch all the time.... See more
Company replied
Super courteous pickup and return of our car, plus an excellent courtesy car that kept us mobile. Quite a bit of bodywork carried out to an excellent standard in exactly a week. Car cleaned very well.... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
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8 Wandle Way, CR44NB, Mitcham, Surrey, United Kingdom
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Very straightforward experience. Everyone was friendly, helpful, and approachable. I had no issues at all, and everything was explained thoroughly.

Reply from Fix Auto UK - Fix Auto Mitcham
Chris on reception was so kind and helpful. The chap who collected the car was again, kind and very skilled. The guys in the workshop repaired the car as quickly as possible as I have a specially adapted one.
Many thanks.

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent service from start to finish. The front bumper and grilles were reinstated to the Polo under insurance plus I additionally paid for work to rear bumper. The car was retuned today in excellent condition and the quality of their workmanship was obvious. A quality service at a reasonable cost is rare today. I am happy to recommend this company.

Reply from Fix Auto UK - Fix Auto Mitcham
This is my second time using Fix Auto Mitcham. The service is excellent. They quickly arranged the bodywork repairs. They picked up my car from home and dropped it off the same way after fixing it. The car looks brand new and clean. Thank you very much. I will definitely recommend you to others.

Reply from Fix Auto UK - Fix Auto Mitcham
Everybody I spoke to were very helpful and accommodating. The work was excellent and quickly completed. Then my car was returned earlier than I expected, which I was very pleased about.

Reply from Fix Auto UK - Fix Auto Mitcham

Reply from Fix Auto UK - Fix Auto Mitcham
Took my car here to get a quote for damage caused in an accident, the man said he would email me a quote but never did. I have called a number of times and been fobbed off. I will now need to take it somewhere else which is difficult as I am disabled. I would not recommend going here they don’t seem to want the business

Reply from Fix Auto UK - Fix Auto Mitcham
A Amazing service from start to finish! Fix Auto UK picked our car up when they said they would. They completed the work of our new car , even completing it earlier than expected. They went above and beyond and kept me informed. I would highly recommend to anyone. Thanks again ( Karen Toyota hybrid 2023 plate) my daughter helped with the review

Reply from Fix Auto UK - Fix Auto Mitcham
Wonderful job done fixing my car and got it back quicker than expected . Will use again

Reply from Fix Auto UK - Fix Auto Mitcham
Second time in 3 years that I’ve had bodyshop repairs done on my car at this garage. Fantastic service! Everything from their collection/delivery service to the actual quality of repair to the post-repair valeting was faultless. My enquiries were promptly dealt with and deadlines kept as promised. Would very highly recommend.

Reply from Fix Auto UK - Fix Auto Mitcham
Chris and Tony are old school customer service / they do what they say they’re going to do, when they say they’re going to do it. We need more of them on the planet. Thank you

Reply from Fix Auto UK - Fix Auto Mitcham
Great experience, they arranged collection of my vehicle, the work took 2 days to complete. Advised me to come and get my car and happy for me to leave my hire car to make it easy for everyone. Would use again

Reply from Fix Auto UK - Fix Auto Mitcham
Great company to deal with. My car was damaged when a car I was going past opened their door. Took off the wing mirror, damaged the front and rear passenger doors and took off the door handle. Spoke to my insurer (Admiral) who advised this was their authorised repair local to me.
Accident was on Thursday 1pm and insurance informed within 15mins. Fix Auto called Friday morning to ask for photos to check extent of damage and communicate with the insurance company. Monday morning got a call and car was booked in for collection or delivery on Wednesday. As they open at 07:30 meant I could drop off on my way to work. Quickly turned around on collection and got a nearly brand new courtesy car. I estimated it would take 4 days to fix and got a call on Monday afternoon to collect. Damage was invisible, car immaculate - was cleaner than when I bought this car second hand from a dealer who had done full deep clean. Even the boot was spotless and got all the cat fur off, from our cat who goes on holiday with us!
From contact to get photos to collecting the car took under 10 days and under 5 days (4 if discount Sunday) for the repair.
Amazing work ethic, super friendly staff, amazing communication - each call if missed was followed by a text to say what they called about, rapid phone responses. So glad Admiral use them and wouldn't hesitate to use them as a private customer.

Reply from Fix Auto UK - Fix Auto Mitcham
I can't recommend Fix Auto Mitcham highly enough. They were selected by my insurers to do some extensive bodywork repairs to my car and did an excellent job! Steve who collected and delivered my car was helpful, respectful and charming! James, the manager, was great, calling me to arrange my car's return at my convenience. The whole process was faultless and I highly recommend this company.

Reply from Fix Auto UK - Fix Auto Mitcham
Steve was friendly curtious and on time with delivering and collecting the vehicle. Good customer service at the office and high quality repairs.

Reply from Fix Auto UK - Fix Auto Mitcham

Reply from Fix Auto UK - Fix Auto Mitcham
The courtesy I received from Chris and his team was superb. There was no drama or delay. Everything was explained, they provided the loan car when they said they would. They contacted me to advise on progress. And then the swap pack/ pick up of my car could not have been more pleasant. Superb service and my car looks great again too!!! I’m delighted.

Reply from Fix Auto UK - Fix Auto Mitcham
Efficient service. Excellent communication. Speedy repair.

Reply from Fix Auto UK - Fix Auto Mitcham
Good comms. Fast turnaround. Chris dropped the car off. All round good service.

Reply from Fix Auto UK - Fix Auto Mitcham
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