Very straightforward experience. Everyone was friendly, helpful, and approachable. I had no issues at all, and everything was explained thoroughly.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very straightforward experience. Everyone was friendly, helpful, and approachable. I had no issues at all, and everything was explained thoroughly.
Company replied
First class service from start to finish. After being involved in an accident which wasn’t our fault and the other person driving off before being able to get their details, we can’t thank Fix Auto en... See more
Company replied
The Guys at Fix Auto have been wonderful, l have been Ill for over 6 months and sometimes had to cancel my car going in, all along they have been so understanding,They kept in touch all the time.... See more
Company replied
Super courteous pickup and return of our car, plus an excellent courtesy car that kept us mobile. Quite a bit of bodywork carried out to an excellent standard in exactly a week. Car cleaned very well.... See more
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Written by the company

8 Wandle Way, CR44NB, Mitcham, Surrey, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient friendly service. Insurance repair carried out at Mitcham branch with minimal disruption to me. Car picked up good replacement car and then delivered back to me.

Reply from Fix Auto UK - Fix Auto Mitcham
Good communication. Also they fixed my car properly and in good time.

Reply from Fix Auto UK - Fix Auto Mitcham
Next level of service and contact. Incredibly professional, personable and efficient

Reply from Fix Auto UK - Fix Auto Mitcham
I want to thank Chris and his team. They fixed my car damage promptly and did a great job. This was done in a timely manor. Also Chris’ customer service was top notch.

Reply from Fix Auto UK - Fix Auto Mitcham
Great service and kept me informed at all times Jamie who returned my car was very courteous

Reply from Fix Auto UK - Fix Auto Mitcham
My car got hit in a car park and they came to collect on time. Finished the repairs within good time, When they were on route to bring it back there was a check tyre pressure message so they replaced the wheel. Came back nice and clean.

Reply from Fix Auto UK - Fix Auto Mitcham
Friendly, welcoming staff. Quick turnaround for my repair, without any impairment in quality. Really pleased with the service

Reply from Fix Auto UK - Fix Auto Mitcham
Chris and his team were really clear and helpful throughout. Got the car back to us in a timely manner too

Reply from Fix Auto UK - Fix Auto Mitcham
Professional job, turned around really quickly and less than originally quoted.

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent communication from start to finish, came to collect my car for repairs when they said they would, gave me a very precise estimate date of completion and kept me informed throughout the whole process.
The chaps collecting and dropping off were very polite and happy to answer any questions. Thank you 😊

Reply from Fix Auto UK - Fix Auto Mitcham
Apart from the excellent work undertaken on my car after a no fault claim, the customer service was first class. I was kept informed and updated throughout the process…
Nice job everyone 👍

Reply from Fix Auto UK - Fix Auto Mitcham
I had a no fault accident when another driver went into the back of me. Fix Auto Mitcham took care of the repair from start to finish. Picked up the car from my home, did the repair to a very high standard and returned the car to me within 5 working days! Very impressed and great customer support from Tony & Seamus - highly recommended

Reply from Fix Auto UK - Fix Auto Mitcham

Reply from Fix Auto UK - Fix Auto Mitcham
Very quick to respond after being contacted by the insurance company. The quality of the repairs and renovation of the damaged areas of the car were completed to a very high standard. Car was collected and returned within a week. I would thoroughly recommend the quality of the work done by this company.

Reply from Fix Auto UK - Fix Auto Mitcham
This is what great service looks like. Friendly, super efficient and going out of their way to make the experience of a very frustrating car accident bearable. Chris and his colleagues were great. Highly recommend.

Reply from Fix Auto UK - Fix Auto Mitcham
Excellent communication pre repair booking and throughout the repair. Good quality courtesy car and speedy repair in less than 3 working days . The car returned hoovered and washed thank you.

Reply from Fix Auto UK - Fix Auto Mitcham
The staff are so polite, very welcoming
They fixed my car in less than 5 days
So professional
They are definitely a 5 star company
They are brilliant
I will be recommending them to all my friends and family
They have done an amazing job

Reply from Fix Auto UK - Fix Auto Mitcham

Reply from Fix Auto UK - Fix Auto Mitcham

Reply from Fix Auto UK - Fix Auto Mitcham
Fix auto repaired my car after a tree fell on it. They contacted me very quickly after being instructed by my insurer, collected the vehicle, repaired it and delivered it back. All the people I spoke to were incredibly friendly, professional, and helpful. The repair is perfect. I cannot recommend them highly enough.

Reply from Fix Auto UK - Fix Auto Mitcham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.