Very straightforward experience. Everyone was friendly, helpful, and approachable. I had no issues at all, and everything was explained thoroughly.
Company replied
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See what reviewers are saying
First class service from start to finish. After being involved in an accident which wasn’t our fault and the other person driving off before being able to get their details, we can’t thank Fix Auto en... See more
Company replied
The Guys at Fix Auto have been wonderful, l have been Ill for over 6 months and sometimes had to cancel my car going in, all along they have been so understanding,They kept in touch all the time.... See more
Company replied
Super courteous pickup and return of our car, plus an excellent courtesy car that kept us mobile. Quite a bit of bodywork carried out to an excellent standard in exactly a week. Car cleaned very well.... See more
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Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
8 Wandle Way, CR44NB, Mitcham, Surrey, United Kingdom
- 07852 131787
4.8
Excellent
263 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Very professional
Very professional, great work. Accommodating with a good sense of humour too.
August 27, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
A very good garage .
I had a very good experience with Fix Auto Mitcham.The whole process from booking to completion was done with great care. Staff were friendly and very professional .My car was beautifully repaired.
I Highly recommend them.
August 17, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you very much for your fantastic 5-star review! We do apologise for the delay in response. We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards, Fix Auto Mitcham
Wonderful service.
August 11, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
I had an excellent experience
I had an excellent experience - the staff were very friendly and informed. They kept me apprised and up to date with the timescale of repair. The repair was beautifully done; you wouldn't even know there was any damage in the first place. I would deffo recommend.
August 4, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto carried out bodywork repairs…
Fix Auto carried out bodywork repairs to our Honda CRV.
The whole process from booking to completion was done with great care. Staff were friendly and very professionally.
Highly recommend them.
July 22, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you very much for your fantastic 5-star review! We do apologise for the delay in response. We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards, Fix Auto Mitcham
Excellent job
Excellent job, Really friendly staff, great service and great work
July 14, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
The repair work was done very satisfactorily.
The staff are friendly, helpful and efficient.
The repair work was done very satisfactorily.
July 13, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
My car was fixed before the expected…
My car was fixed before the expected date on arrival I was greeted by a lovely gentleman called Rav.
Thanks for the great customer service highly recommended!
July 11, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you very much for your fantastic 5-star review! We do apologise for the delay in response. We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards, Fix Auto Mitcham
Bunch of rude A holes
Bunch of rude A holes. How they think they can get away with talking to people the way they do amazes me. Reading the other reviews looks like I got a lucky escape
July 11, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Mitcham
Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments are relayed to those that dealt with your repair.
We’d like to apologise for the service you received at the time of review and that no rectification was offered upon the above mentioned. If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Very good service from start to finish…
Very good service from start to finish will definitely use them again
July 9, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Excellent service so helpful and…
Excellent service so helpful and understanding to issues that arose. Friendly staff and great job on car. Even gave it a good clean. Thoroughly recommend
July 9, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Excellent professional service from…
Excellent professional service from beginning to end. Pleasant call from them to arrange suitable time to collect my car. One of their staff turned up promptly and at the designated time. Work carried out to an excellent standard, looking as good as new. Notified promptly once car was ready (was only with them for less than 2 weeks) and car duly return for me the following day. Very friendly chap picking up and dropping off the car, would definitely use this firm again (though obviously hope I don't have to!)
July 9, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you so much for your glowing 5-star review! We do apologise for such a delay in response. We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again should you need our services!
Best regards, Fix Auto Mitcham
I had used fix auto twice and received…
I had used fix auto twice and received an excellent service from the company.
July 2, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you so much for your 5-star review! We do apologise for the delayed response. We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards, Fix Auto Mitcham
Excellent service
Excellent service. Having had my VW Polo rear-ended by a Range Rover, causing considerable damage, Fix Auto Mitcham did an incredible job in returning my car to pristine condition in a very reasonably time. Very happy to recommend them – this isn’t the first time I have used their services.
Andy
June 27, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Far from good service after they had the car
My cars battery was run till it had died and was told it’s not the garages fault, cost 147.99 for a new battery and the garage refused to help, also have footage of their driver driving my car well over the speed limit and hitting speed bumps so hard you hear the car hit the floor after and still get nowhere when talking to the staff. Not happy at all
May 28, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Hi There,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments are relayed to those that dealt with your repair.
We’d like to apologise for the service you received at the time of review and that no rectification was offered upon the above mentioned. If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Superb service & highly recommend!
Superb service, my car was repaired above & beyond my expectations, they went the extra mile in closely matching bespoke bonnet & bumper trimmings to the rest of the vehicle. To top it off the hire company who were booked to leave my hire car at Fix Auto so I could get home - left it at my home in error & Fix Auto drove me all the way home at a drop of a hat! Top job.
I highly recommend them a such a friendly welcoming team! 👍
May 27, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you so much for your glowing 5-star review! We do apologise for such a delay in response. We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again should you need our services!
Best regards, Fix Auto Mitcham
Reply from Fix Auto UK - Fix Auto Mitcham
Thank you for taking the time to review our services on Trustpilot.
We do apologise for a delayed response.
We're glad to hear you had a great experience at Fix Auto Mitcham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Rav at Auto fix
Rav at Auto fix. Communicated with me at each significant stage and fixed my MG up perfectly after accident damage. Thank you
May 13, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Mitcham
Thankyou for you feedback Janina, I'm glad you enjoyed the customer journey provided. Should you ever need our assistance in the future please don't hesitate to call us or even pop in.
Great experience dealing with Fixautos…
Great experience dealing with Fixautos from beginning to end. Will definitely recommend family and friends to use their services.
Thanks for dealing with my recent works, your honesty, advice and recommendations were much appreciated.
May 13, 2022
Reply from Fix Auto UK - Fix Auto Mitcham
Thankyou for your kind review, we are pleased that the service provided to you was excellent and that you felt that the customer journey was amazing.
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