Fix Auto UK - Fix Auto NewburyReviews 

574
TrustScore 5 out of 5

4.8

Furlong House, Hambridge Road, RG14 5UT Newbury, Berkshire, GB


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Rated 5 out of 5 stars

Fix auto have a wattsapp service which they respond to with updates and info re car repairs- which is great- My Car was delivered to my home to save me have to return the rental car- this was though... See more

Company replied

Rated 5 out of 5 stars

My car went in after being hit by someone and everyone that I dealt with from start to finish was lovely. Great job with the repair and I realised that the indicator wasn’t working and they were out f... See more

Company replied

Rated 5 out of 5 stars

I bring my large motorhome here for annual servicing, MOT and one unfortunate accident that we had. The team are professional and don't mess around with unclear language. Also if you don't need work d... See more

Company replied

Rated 5 out of 5 stars

Absolutely five star service, from dropping off the van, being greeted by a friendly gent (Ivan) who even offered to arrange a life to the hire car company. The service and quality delivered was... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Newbury

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Furlong House, Hambridge Road, RG14 5UT, Newbury, Berkshire, United Kingdom

  • 01635 898330

4.8

Excellent

TrustScore 5 out of 5

574 reviews

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4.8

All reviews

(574)

5,312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

Very good experience. A complete garage from all points of view, with professional quality services. Also when they did something wrong they had the strength of character to admit and fix the mistake, this is a virtue and a huge quality nowadays. Thank you

January 31, 2025
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Dear Mr Moromete,

Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

We look forward to serving you again soon!

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Great service

Great service, great communication. I couldn't have wished for a better repair company following a non-fault incident. Such a painless experience, and a very friendly and helpful team.

January 13, 2025
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Maxine,

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

We look forward to serving you again soon!

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Amazing

Amazing! Fast, precise, accommodative and great on the repairs side. Their customer service is one of the best I have experienced in the car industry. You made a tough and stressful moment a smooth ride to a better looking car!

January 9, 2025
Unprompted review
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Hi,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

We look forward to serving you again soon!

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Great quality of work

Great quality of work, efficient and vehicle left returned fully valeted

December 19, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Hi,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best and is safe is our goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Fitted us in at short notice and done a…

Fitted us in at short notice and done a great job.

December 17, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Gavin,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Great communication from the company

Great communication from the company. Car delivered back on a Sunday evening

December 15, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Mrs Palmer,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Excellent workmanship and customer care

Excellent workmanship and customer care

December 14, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Mrs Begley,

Thank you so much for your glowing 5-star review! We are pleased to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

We look forward to serving you again soon!

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Owners Frazer and Ivan are two of the…

Owners Frazer and Ivan are two of the best around when it comes to body shop repairs and servicing.
Their service is second to none and quality is of the highest standards.
Cannot recommend them enough absolutely great.

December 2, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

We look forward to serving you again soon!

Best regards,
Frazer
Fix Auto Newbury

Rated 5 out of 5 stars

Repair took quite a while but imagine…

Repair took quite a while but imagine this was due to new parts being ordered.

Car looks brand new after a fault not of my own, fantastic service and kept me updated throughout.

December 13, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Dear George

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best and is safe is our goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Took my van in yesterday morning as…

Took my van in yesterday morning as wouldn’t start . They repaired it the same day . And I am self employed and need the van and didn’t have to have any time off . Big thanks

December 11, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Hi
Thank you very much for your 5-star review! We are delighted to hear that you were pleased with our service.

Your feedback means a lot to us, and we look forward to assisting you with any future vehicle needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

I have had both of our cars serviced…

I have had both of our cars serviced and Mot tested at Fix Autos Newbury in the last few weeks. Always do a great job, friendly service and excellent value. Always do what is asked and one of the very few car service places that I trust to do what is needed at a great price.
Thanks very much

December 2, 2024
Unprompted review
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Matthew Delaney,

We appreciate you taking the time to leave us such a complimentary review. We're so glad to hear that you trust our services and value our friendly team. Thank you for your continued support!

Fix Auto UK

Rated 4 out of 5 stars

Good clean job. Lovely colour match

Good clean job, great colour match, cant see where the damage was. Pretty no nonsense, Arranged the repair without a very long wait time; picked up my car leaving me one and brought mine back collecting the courtesy car. All very easy.
Just 2 small points to feedback on comms. The suggested estimate for duration of repair was only a week but it took longer which wouldn't have been an issue if I had been told 10 days at least at the offset.
The insurance status of the courtesy car wasn't clearly explained. I didn't think of that until the car was collected assuming it would be covered as part of the service but when I subsequently looked at the paperwork it said being insured was my responsibility. Hope I wasn't driving around uninsured? :(

November 26, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Saffron,

Thank you very much for your 4-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is our goal.

Your feedback means a lot to us and the points you raised have been relayed back. We look forward to assisting you with any future car body repair needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

So helpfull very professional

So helpfull very professional

November 14, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Dear David,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Excellent service


Excellent service; thank you!

November 14, 2024
Fix Auto UK - Fix Auto Newbury logo

Reply from Fix Auto UK - Fix Auto Newbury

Hi,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our service. Ensuring your vehicle looks its best and is safe is our goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Excellent service

Fast, efficient, friendly service.

November 8, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Paul,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best and is safe is our goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly, car was finished early, looks a perfect repair, thank you!

November 7, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Kim,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best and is safe is our goal.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Company van

…thanks for getting this vehicle back in tbe road so quickly.

November 7, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Nicholas,

Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services.

Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Conrad was very helpful in sorting out my booking, and the technician who did the work was clearly very experienced at investigating the water leak which had appeared to be coming from the seal around the rear windscreen. In the event, however, he found that the water was in fact coming from a perished seal around the high-level break light--so he did not have to remove the rear windscreen after all.

October 7, 2024
Unprompted review
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Reply from Fix Auto UK - Fix Auto Newbury

Dear Angela,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

We look forward to serving you again soon!

Best regards,
Fix Auto Newbury

Rated 5 out of 5 stars

great service

dropped the car off the night before, got a call the next day to say it was fixed no hassles, excellent service, thanks

September 25, 2024
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Reply from Fix Auto UK - Fix Auto Newbury

Hi,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.

We look forward to serving you again soon!

Best regards,
Fix Auto Newbury

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