Fix auto have a wattsapp service which they respond to with updates and info re car repairs- which is great- My Car was delivered to my home to save me have to return the rental car- this was though... See more
Company replied
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Fix auto have a wattsapp service which they respond to with updates and info re car repairs- which is great- My Car was delivered to my home to save me have to return the rental car- this was though... See more
Company replied
My car went in after being hit by someone and everyone that I dealt with from start to finish was lovely. Great job with the repair and I realised that the indicator wasn’t working and they were out f... See more
Company replied
I bring my large motorhome here for annual servicing, MOT and one unfortunate accident that we had. The team are professional and don't mess around with unclear language. Also if you don't need work d... See more
Company replied
Absolutely five star service, from dropping off the van, being greeted by a friendly gent (Ivan) who even offered to arrange a life to the hire car company. The service and quality delivered was... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Furlong House, Hambridge Road, RG14 5UT, Newbury, Berkshire, United Kingdom
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Very good experience. A complete garage from all points of view, with professional quality services. Also when they did something wrong they had the strength of character to admit and fix the mistake, this is a virtue and a huge quality nowadays. Thank you

Reply from Fix Auto UK - Fix Auto Newbury
Great service, great communication. I couldn't have wished for a better repair company following a non-fault incident. Such a painless experience, and a very friendly and helpful team.

Reply from Fix Auto UK - Fix Auto Newbury
Amazing! Fast, precise, accommodative and great on the repairs side. Their customer service is one of the best I have experienced in the car industry. You made a tough and stressful moment a smooth ride to a better looking car!

Reply from Fix Auto UK - Fix Auto Newbury
Great quality of work, efficient and vehicle left returned fully valeted

Reply from Fix Auto UK - Fix Auto Newbury
Fitted us in at short notice and done a great job.

Reply from Fix Auto UK - Fix Auto Newbury
Great communication from the company. Car delivered back on a Sunday evening

Reply from Fix Auto UK - Fix Auto Newbury

Reply from Fix Auto UK - Fix Auto Newbury
Owners Frazer and Ivan are two of the best around when it comes to body shop repairs and servicing.
Their service is second to none and quality is of the highest standards.
Cannot recommend them enough absolutely great.

Reply from Fix Auto UK - Fix Auto Newbury
Repair took quite a while but imagine this was due to new parts being ordered.
Car looks brand new after a fault not of my own, fantastic service and kept me updated throughout.

Reply from Fix Auto UK - Fix Auto Newbury
Took my van in yesterday morning as wouldn’t start . They repaired it the same day . And I am self employed and need the van and didn’t have to have any time off . Big thanks

Reply from Fix Auto UK - Fix Auto Newbury
We had some wheels repaired that where pretty bad but Fix Auto got them back to new again and quickly. Thank you
I have had both of our cars serviced and Mot tested at Fix Autos Newbury in the last few weeks. Always do a great job, friendly service and excellent value. Always do what is asked and one of the very few car service places that I trust to do what is needed at a great price.
Thanks very much

Reply from Fix Auto UK - Fix Auto Newbury
Good clean job, great colour match, cant see where the damage was. Pretty no nonsense, Arranged the repair without a very long wait time; picked up my car leaving me one and brought mine back collecting the courtesy car. All very easy.
Just 2 small points to feedback on comms. The suggested estimate for duration of repair was only a week but it took longer which wouldn't have been an issue if I had been told 10 days at least at the offset.
The insurance status of the courtesy car wasn't clearly explained. I didn't think of that until the car was collected assuming it would be covered as part of the service but when I subsequently looked at the paperwork it said being insured was my responsibility. Hope I wasn't driving around uninsured? :(

Reply from Fix Auto UK - Fix Auto Newbury

Reply from Fix Auto UK - Fix Auto Newbury

Reply from Fix Auto UK - Fix Auto Newbury

Reply from Fix Auto UK - Fix Auto Newbury
Very helpful and friendly, car was finished early, looks a perfect repair, thank you!

Reply from Fix Auto UK - Fix Auto Newbury

Reply from Fix Auto UK - Fix Auto Newbury
Absolutely brilliant service. Conrad was very helpful in sorting out my booking, and the technician who did the work was clearly very experienced at investigating the water leak which had appeared to be coming from the seal around the rear windscreen. In the event, however, he found that the water was in fact coming from a perished seal around the high-level break light--so he did not have to remove the rear windscreen after all.

Reply from Fix Auto UK - Fix Auto Newbury
dropped the car off the night before, got a call the next day to say it was fixed no hassles, excellent service, thanks

Reply from Fix Auto UK - Fix Auto Newbury
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