Fix auto have a wattsapp service which they respond to with updates and info re car repairs- which is great- My Car was delivered to my home to save me have to return the rental car- this was though... See more
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My car went in after being hit by someone and everyone that I dealt with from start to finish was lovely. Great job with the repair and I realised that the indicator wasn’t working and they were out f... See more
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I bring my large motorhome here for annual servicing, MOT and one unfortunate accident that we had. The team are professional and don't mess around with unclear language. Also if you don't need work d... See more
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Absolutely five star service, from dropping off the van, being greeted by a friendly gent (Ivan) who even offered to arrange a life to the hire car company. The service and quality delivered was... See more
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Company details
About Fix Auto UK - Fix Auto Newbury
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Furlong House, Hambridge Road, RG14 5UT, Newbury, Berkshire, United Kingdom
- 01635 898330
4.8
Excellent
574 reviews
Asks customers to review
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The repair to the door and roof looked…
The repair to the door and roof looked good where the tree had damaged the car, although it was difficult to see in detail as the car had been rained on. The car still had some tree sap marks on the paintwork., these should have been polished out.
Sadly 2 of the wheels had been damaged during the time at the repairers, this was obvious because the wheels were not clean and there was new scuffs on the drivers side rear an passenger side front.
The car was not accepted and was returned to the garage for correction.
September 7, 2024
Reply from Fix Auto UK - Fix Auto Newbury
Hello Adam,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
We can ensure you that we pride ourselves in excellent customer service and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto Newbury
Reply from Fix Auto UK - Fix Auto Newbury
Dear Barry,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Frazer
Fix Auto Newbury
Friendly and helpful
My car was collected in a timely manner. Everyone has been so helpful and friendly.
My only issue is that my headlight washers are not working.
August 7, 2024
Reply from Fix Auto UK - Fix Auto Newbury
Hi have tried calling you, please give us a call and we will rectify this.
Great communication from the team
Great communication from the team, they done a fantastic job repairing my car too, would 100% use again.
August 10, 2024
Reply from Fix Auto UK - Fix Auto Newbury
Dear Claudette,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Fix Auto Newbury
Reply from Fix Auto UK - Fix Auto Newbury
Hi,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Newbury and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Highly recommend
The team at Newbury have done a fantastic job fixing the scrapes along the rear light cluster/rear passenger side, caused by another car whilst mine was parked. They even managed to save the cost of replacing the light cluster by buffing it out. Very pleased, looks new! Cost was also unbeatable after getting other quotes from local body shops. Many thanks! :)
August 3, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Newbury
Hi,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Newbury and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Been using Fix Auto for over 10 years…
Been using Fix Auto for over 10 years for my work van and car repairs. Staff always have a professional approach with a positive manner. Repair & service work completed using quality parts that have not failed. Always impressed with the quality of work and pricing
For peace of mind use Fix Auto
June 19, 2024
Reply from Fix Auto UK - Fix Auto Newbury
Dear Jeremy,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
Reply from Fix Auto UK - Fix Auto Newbury
Dear Aladur,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Fix Auto Newbury
Reply from Fix Auto UK - Fix Auto Newbury
Dear Tanya,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Fix Auto Newbury
Exceptional customer service!
Fix Auto Newbury is absolutely exceptional! I needed some electrical repairs and repairs to the car's body after an accident. The work was excellent and the customer service was faultless. Most of my communication was with Frazer who is kind, helpful, and obviously takes the satisfaction of his customers very seriously indeed. Nothing was too much trouble and I wouldn't hesitate to recommend Fix Auto to anyone! Many thanks Fix Auto and Frazer! Kate O
July 20, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Newbury
Dear Kate,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Frazer
Fix Auto Newbury
Reply from Fix Auto UK - Fix Auto Newbury
Hi,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Newbury and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Reply from Fix Auto UK - Fix Auto Newbury
Hi Mr Gurung,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Newbury and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Very pleased with the service from Fix…
Very pleased with the service from Fix Auto Newbury, the job was done to a very high standard reasonably quickly and fir a good price. Thankyou .
July 1, 2024
Reply from Fix Auto UK - Fix Auto Newbury
Dear Stephen,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Fix Auto Newbury
Car looks like new
June 14, 2024
Reply from Fix Auto UK - Fix Auto Newbury
Hi,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Newbury and will ensure your comments are fed back to our team.
Thanks again and have a great day!
FIX Auto UK
Good service and quality of the job
Good service and quality of the job. Metallic paint can be tricky, the repair looks as good as the original colour. Small delays with the work due to staffing issue, it was covered by the courtesy car (nice and clean).
May 25, 2024
Reply from Fix Auto UK - Fix Auto Newbury
Dear Denis,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best and our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Frazer
Fix Auto Newbury
Excellent Job.
Fix Auto did a very good job repairing my car. I raised a claim with my insurance company following a small bump, and they, along with Fix Auto, handled the rest. Fix Auto collected my car and returned it to me nice and clean once the repair was done. There was a bit of a wait due to parts delays, but that is understandable.
A few days after the car was returned to me, I took it back to them as I noticed a small gap between some of the panels where the bumper had been replaced. They sorted it immediately and I had the car back within an hour or so. Now it looks brilliant. Very friendly staff and overall, one very happy customer.
May 9, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Newbury
Hi,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best and is our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Fix Auto Newbury
Fix Auto fixed my auto!
Fix Auto provided a clear and reasonable quote for the work, booked the work in a few weeks later and repaired the front bumper very professionally. The car was delivered back to my home address and cleaned beforehand. I am very impressed!
April 30, 2024
Reply from Fix Auto UK - Fix Auto Newbury
Dear Mr James,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
I was stuck with a flat tyre
I was stuck with a flat tyre. Within 20 minutes one of the team came to my location, inflated the tyre and gave me the go ahead to drive to the garage. Later that day they called. Four new tyres all done. Vehicle ready to collect.
Brilliant personal quick service.
April 12, 2024
Reply from Fix Auto UK - Fix Auto Newbury
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car repair services. Ensuring your vehicle is safe is our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future repair needs.
Best regards,
Fix Auto Newbury
Reply from Fix Auto UK - Fix Auto Newbury
Hi
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Newbury and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Great paint job ( excellent match)…
Great paint job ( excellent match) Reasonable price.
Just took longer than expected.
March 27, 2024
Reply from Fix Auto UK - Fix Auto Newbury
Hi Thomas,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Newbury and will ensure your comments are fed back to our team.
Thanks again and have a great day!
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