They were very accommodating regarding my drop off and pick up times. Kelly on the phone and Pinder via WhatsApp were really helpful. . Extremely lovely staff, all of whom were pleasant to talk to... See more
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Excellent repair ...completed early...helpful staff I was concerned by some of the reviews I had read but genuinely everyone I dealt with from the assessor to the office staff were brilliant and re... See more
Company replied
Staff and organising car in/car out generally very good. Site is a bit too crowded - not enough space for customers to park.
Company replied
I found the company was very thorough, efficient, and caring. The most important part was the car was collected from my address and brought it back to me. I was going to be away for an extra wee... See more
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Company details
About Fix Auto UK - Fix Auto Park Royal
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
50 Minerva Road, NW10 6HJ, Park Royal, London, United Kingdom
- 0208 961 8961
4.0
Great
321 reviews
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Very good service receivedd from…
Very good service received from beginning to the end.
Very happy
April 10, 2024
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Vora
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Lopa
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
OUTSTANDING
Took a few days longer than promised but always kept me upto date with the progress and done an OUTSTANDING job with my BMW X6!!! I'm so happy with the end result and was definitely worth the wait.
April 9, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Rose
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Wong
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Badiani
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
This is a great job 🤩
March 5, 2024
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Vamoosi
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the quality of repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
My car looks like brand new
My car looks like brand new! Perfect customer service too. Highly recommend.
March 5, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Sir,
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the quality of repairs done to your vehicle and the customer service you received.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Very good
They take a little longer to finish the work but they done a very good work
February 27, 2024
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Sugumaran,
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the quality of repairs done to your vehicle. As it is an insurance job which only goes with the authority by insurance engineer which caused the job to be delayed by a week. We only received the authority after a week of receiving your vehicle.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Excellent work
Excellent work
Great customer relations
Managed to work around very slow insurance company
February 27, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Miss Black
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was our pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Great repair work on my Audi
Fix Auto Park Royal did a great job of repairing my Audi after I managed to scrape two of the doors against a concrete pillar in an underground car park.
Knowing they were Audi approved provided lots of re-assurance. The option for them to collect / deliver my car from my home address was an added bonus.
February 14, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Falkus
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was our pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Very good all around service
Very good all around service, would definitely recommend.
February 13, 2024
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Neary
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Work carried out was excellent
Work carried out was excellent, very friendly employees. Cannot thank them enough fir a job well done.
February 9, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Neil,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Good but not always easy to get through…
Good but not always easy to get through on the phone - otherwise very effecient
February 8, 2024
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Michael,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
They did amazing work
They did amazing work
I meet John there today
Easy experienced and helpful
January 19, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Alex,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Excellent attention to detail and workmanship
Excellent attention to detail and workmanship. John was very helpful in answering all my questions and in resolving a minor issue with the tire pressure monitoring system.
January 12, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr William,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
John the manager saved the day!
John the manager saved the day and sorted out what was a long insurance repair job. He reassured me and even delivered the car back to me. Thank you John.
December 6, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Demetriou,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Work exceptional!
Level of work was exceptional - however level of communication not as great. Overall would definately recommend.
December 6, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Danielle,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Reply from Fix Auto UK - Fix Auto Park Royal
Dear customer
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Very high standard of repair.
November 20, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Andrew
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Good experience with Fix Auto…
I had a good experience with Fix Auto Park Royal.
Despite an initial disruption which didn't allow the repair to start on time (which could have impacted on the hiring car fee whether I'd have paid for it), the downstream process has been very smooth and staff very friendly and collaborative. That's the only reason why I don't give 5 stars. A part of that, you can trust those guys!
In addition, I've been given very good advises when I was there to collect my repaired car. Definitely I recommend this repair shop and its service!
November 18, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Colaps
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
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