Very helpful staff, completed the job in double quick time and the car was returned in a "like" new state. The workmanship was excellent. The only small issue is that when dropping the car off ther... See more
Company replied
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The staff were all very friendly and clear. The repair is extremely well done. We would give five stars but something got lost between the garage and the engineers and we didn’t know what was happenin... See more
Company replied
Excellent repair ...completed early...helpful staff I was concerned by some of the reviews I had read but genuinely everyone I dealt with from the assessor to the office staff were brilliant and re... See more
Company replied
I found the company was very thorough, efficient, and caring. The most important part was the car was collected from my address and brought it back to me. I was going to be away for an extra wee... See more
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Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
50 Minerva Road, NW10 6HJ, Park Royal, London, United Kingdom
- 0208 961 8961
4.1
Great
314 reviews
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Very good
They take a little longer to finish the work but they done a very good work
February 27, 2024
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Sugumaran,
Thank you for sharing a brilliant feedback and we are pleased to know you are happy with the quality of repairs done to your vehicle. As it is an insurance job which only goes with the authority by insurance engineer which caused the job to be delayed by a week. We only received the authority after a week of receiving your vehicle.
Thanks
Jonathan Thomas
Office and customer Relation Manager
Excellent work
Excellent work
Great customer relations
Managed to work around very slow insurance company
February 27, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Miss Black
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was our pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Great repair work on my Audi
Fix Auto Park Royal did a great job of repairing my Audi after I managed to scrape two of the doors against a concrete pillar in an underground car park.
Knowing they were Audi approved provided lots of re-assurance. The option for them to collect / deliver my car from my home address was an added bonus.
February 14, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Falkus
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was our pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Very good all around service
Very good all around service, would definitely recommend.
February 13, 2024
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Neary
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Work carried out was excellent
Work carried out was excellent, very friendly employees. Cannot thank them enough fir a job well done.
February 9, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Neil,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Good but not always easy to get through…
Good but not always easy to get through on the phone - otherwise very effecient
February 8, 2024
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Michael,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
They did amazing work
They did amazing work
I meet John there today
Easy experienced and helpful
January 19, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Alex,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Excellent attention to detail and workmanship
Excellent attention to detail and workmanship. John was very helpful in answering all my questions and in resolving a minor issue with the tire pressure monitoring system.
January 12, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr William,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
John the manager saved the day!
John the manager saved the day and sorted out what was a long insurance repair job. He reassured me and even delivered the car back to me. Thank you John.
December 6, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Demetriou,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Work exceptional!
Level of work was exceptional - however level of communication not as great. Overall would definately recommend.
December 6, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Danielle,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Reply from Fix Auto UK - Fix Auto Park Royal
Dear customer
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Very high standard of repair.
November 20, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Andrew
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Good experience with Fix Auto…
I had a good experience with Fix Auto Park Royal.
Despite an initial disruption which didn't allow the repair to start on time (which could have impacted on the hiring car fee whether I'd have paid for it), the downstream process has been very smooth and staff very friendly and collaborative. That's the only reason why I don't give 5 stars. A part of that, you can trust those guys!
In addition, I've been given very good advises when I was there to collect my repaired car. Definitely I recommend this repair shop and its service!
November 18, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Mr Colaps
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Excellent finished work
Excellent finished work
Friendly service
Quite a long wait for a relatively minor repair
November 2, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Maddy,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Friendly and professional
Friendly and professional.
Great job and would highly recommend.
From start to finish, the service I was provided was excellent. From making the booking and arranging for a courtsey car for the whole week.
October 25, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Rosa,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Expensive, slow, bad location
Bad location. Takes long time to fix and minor damage. Very expensive. I was expecting it to cost at most a few hundred pounds not more than £500. When I found out it cost over 3k I was shocked.
October 18, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Hello,
I haven't been able to locate your details. Please can you contact me directly to discuss your concerns with us.
you can email us at parkroyal@fixauto.co.uk
Very nice and quick work perfect
October 16, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Customer,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Excellent customer service and prompt…
Excellent customer service and prompt action on completing work to my car. Thank you also for delivering my car back home when I couldn’t reach your office in time
September 25, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Customer,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Excellent service from start to finish
Excellent service from start to finish. Handover was amazing the quality of the repairs was amazing, but thank you to John
September 30, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Park Royal
Dear Farrah,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
Rear bumper
Rear bumper for jaguar replaced. It took 3 months to arrive at the garage. Garage done excellent work.
September 29, 2023
Reply from Fix Auto UK - Fix Auto Park Royal
Hello Mr Amin,
Thank you so very much for sharing your experience with us. We always aim to provide high quality services to our customers, and I am glad to know that you are satisfied with the repairs and our services. It was an absolute pleasure dealing with you.
Jonathan Thomas
Office and Customer Relation Manager
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