Fix Auto UK - Fix Auto Pershore Reviews 122

TrustScore 5 out of 5

4.8

Unit 1, Willmotts Business Centre, Station Road, WR10 2DB Pershore, Worcestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Efficient service, prompt replies to phone calls etc. work on car good. Kept me informed on process and progress of repair. Would certainly recommend.

Company replied

Rated 5 out of 5 stars

I had to use Fix Auto after someone drove into the back of me on the motorway. Having never been in a road collision before, it was all very overwhelming however the team at Fix Auto provided a great... See more

Company replied

Rated 5 out of 5 stars

Accident repair on my Vauxhall Vivaro. I asked my insurance if my van could go here after an accident due to them doing a perfect repair on my wifes VW Golf a few years ago. They agreed and they arr... See more

Company replied

Rated 5 out of 5 stars

My vehicle was well repaired, like nothing had happened, and returned to me in a very clean condition. I particularly appreciated being updated on progress by a text.

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 1, Willmotts Business Centre, Station Road, WR10 2DB, Pershore, Worcestershire, United Kingdom

  • 01386 552 803

4.8

Excellent

TrustScore 5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great really good service

Great really good service, kept me up to date with everything and friendly staff.

September 18, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

We appreciate you taking the time to leave us a review. We are happy to hear you received great service and were kept updated by our friendly staff.

Fix Auto UK

Rated 5 out of 5 stars

Quick & efficient service

Quick & efficient service.
Staff very friendly & helpful

September 12, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

Cate ,

We're so happy to hear that you found our service quick and efficient. We appreciate your kind words about our helpful staff!

Fix Auto UK

Rated 5 out of 5 stars

Great service

Helpful, friendly staff and a text update service made the repair process run smoothly.

July 24, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

Amanda Pyne,

We appreciate your positive feedback and are so glad to hear that our team and updates helped make the repair process easy for you.

Fix Auto UK

Rated 5 out of 5 stars

Superb repair for insurance claim

Fix Auto Pershore repaired my vehicle for an insurance claim. Their communication was excellent at every stage, from acknowledging receipt of the vehicle through updating me at every stage of the repair right up to arranging for collection. They even agreed to my leaving the courtesy car with them when I collected mine. The repair itself was beautifully executed and the vehicle was returned to me fully valeted, with full details of the work done. I would not hesitate to recommend this company.

July 10, 2025
Unprompted review
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

Mrs Smith,

We're happy to hear about your positive experience with the repair and communication throughout the insurance claim process. We appreciate you mentioning the vehicle valet and the detailed work information. Thank you for recommending our services!

Fix Auto UK

Rated 5 out of 5 stars

Great service

Great service.
Kept informed at each stage of the repair.
Very nice staff.
Final result - car looks better than new.

July 10, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

DC,

We're happy to hear that you had such a positive experience! It's great to know our team kept you informed and that you are pleased with the result. Thanks!

Fix Auto UK

Rated 5 out of 5 stars

Very fast fixed

Very fast fixed. Very good quality fixed. Lovely customer service. I recommend.

June 20, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

Judyta Kizielewicz,

We appreciate your recommendation and are happy you received fast, quality service and lovely customer service.

Fix Auto UK

Rated 5 out of 5 stars

A good experience at a bad time

First rate company to deal with. Kept me consistently informed as to the progress of my car repairs in what was a difficult and annoying time for me having had the back of my car badly damaged in an accident. Would highly recommend this company.

June 9, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

We're happy to hear that you had a positive experience with us. We aim to keep everyone informed during the repair process, especially during stressful times. Thank you for recommending us!

Rated 5 out of 5 stars

Really helpful

Really helpful, efficient, as well as keeping me regularly updated with the repair work. Also highlighted a worn tyre and were able to change it straight away for me.

May 27, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

We appreciate you taking the time to leave us a review. We're happy to hear that you found our service helpful and efficient, and that you were kept informed about the repair work.

Rated 5 out of 5 stars

A class act!

Reception, Communication, quality of work and car returned in a valeted condition

May 6, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

We appreciate your positive feedback! We're happy you were pleased with our communication, reception, the quality of our work, and the valet.

Rated 5 out of 5 stars

All good

All good. Carried out repairs well, delivered on time and kept me informed as to progress.

May 15, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

We appreciate your kind words and are glad to hear that you were satisfied with our service. We strive to provide our customers with the best possible experience and are pleased that we met your expectations.

Rated 5 out of 5 stars

Super smooth process

Very efficient, great communication, super smooth process, couldn’t have been better treated. And the finished job is first class.

April 25, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

We are thrilled to hear about your positive experience. Your kind words about our team's efficiency, communication, and the quality of our work are truly appreciated. We strive to provide exceptional service and are delighted that we exceeded your expectations.

Rated 5 out of 5 stars

Excellent standard of repair

Very happy with my experience with this garage following an insurance claim after an accident. Excellent standard of repair and great communication throughout.

April 17, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your kind words and 5-star review. We are delighted to hear you were happy with the repair work and communication during your insurance claim. We strive to provide excellent customer service and are pleased that we met your expectations.

Rated 5 out of 5 stars

Great service

Great service, from this company , who explained what the situation was and kept me updated throughout the process. Very satisfied with the result.

April 9, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your kind words and 5-star review. We're thrilled to hear that you were happy with the communication and the outcome of the repairs. We appreciate your feedback and are glad we met your expectations.

Rated 5 out of 5 stars

My Excellent Experience with Fix Auto and Admiral.

I drove to Pershore for my 11.00a.m. appointment on Tuesday 1st April 2025 for my Car Examination that was arranged in consultation with Admiral Car Insurance Company.I was really pleased when Fix Auto employee said "leave the car with us and we will commence the repair today.It will be 3/4 days.A Young lad then drove us to Broad Street,Pershore where we intended to have lunch.As we are retired we could have lunch and then commute back to Droitwich Spa where we live on our Free Bus Pass.On the Friday morning 4th April we had the phone call to say that our Car was ready and it would be delivered back to our home immediately.When the Car pulled up at our home 20 minutes later I could not believe my eyes.My car looked as if it had come from New Car showroom.Cleaned.Polished and valetted.What a
Brilliant Service.We would highly recommend Fix Auto.I was offered a courtesy Car but declined it because I had my Free Bus Pass and I enjoy looking at all the Blossom in a delightfull Spring Day.Well Done to all the staff for their politeness and Efficentsy.

April 4, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

We are so happy to hear about your positive experience with our service. It is wonderful to know that you were impressed with the speed and quality of our repairs. We are also delighted to know that you appreciated the courtesy and efficiency of our staff. We strive to provide our customers with the best possible experience, and your feedback is a testament to this. We are grateful for your kind words and recommendation.

Rated 5 out of 5 stars

Helpful and efficient

Helpful, efficient service. Kept me informed

March 26, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

Thank you for your kind words. We appreciate you taking the time to share your positive feedback. We're delighted to hear that you found our service helpful, efficient, and that we kept you informed throughout the process.

Rated 5 out of 5 stars

Great team, great results

The team were efficient, communicative, and did a great job on the car which now looks great.

March 19, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

We're thrilled to hear you had a positive experience with our team. We appreciate your kind words about their efficiency, communication, and the quality of their work. We strive to provide excellent service and are happy to hear we met your expectations.

Rated 5 out of 5 stars

Helpful informative every step of the…

Helpful informative every step of the process - an an excellent finish on the car . Would recommend and should I ever be unfortunate enough to need their help again I wouldn’t hesitate to use this garage

March 5, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found our service helpful and informative, and that you were pleased with the final result. Thank you

Rated 5 out of 5 stars

Thank you

Absolutely amazing service, great customer service and updates on time. The car was immaculate upon its return, can’t thank the team enough

February 28, 2025
Fix Auto UK - Fix Auto Pershore logo

Reply from Fix Auto UK - Fix Auto Pershore

We are so happy to hear you had a positive experience! We appreciate your kind words and are thrilled you were happy with the service and the condition of your car.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look