Efficient service, prompt replies to phone calls etc. work on car good. Kept me informed on process and progress of repair. Would certainly recommend.
Company replied
Unit 1, Willmotts Business Centre, Station Road, WR10 2DB Pershore, Worcestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Efficient service, prompt replies to phone calls etc. work on car good. Kept me informed on process and progress of repair. Would certainly recommend.
Company replied
I had to use Fix Auto after someone drove into the back of me on the motorway. Having never been in a road collision before, it was all very overwhelming however the team at Fix Auto provided a great... See more
Company replied
Accident repair on my Vauxhall Vivaro. I asked my insurance if my van could go here after an accident due to them doing a perfect repair on my wifes VW Golf a few years ago. They agreed and they arr... See more
Company replied
My vehicle was well repaired, like nothing had happened, and returned to me in a very clean condition. I particularly appreciated being updated on progress by a text.
Company replied
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Written by the company

Unit 1, Willmotts Business Centre, Station Road, WR10 2DB, Pershore, Worcestershire, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and great job! I hope I won't need it again but if the fate ask it, I would use them again.

Reply from Fix Auto UK - Fix Auto Pershore
I was kept in touch telling me how far they work getting on with my car. I was very pleased with the overall result.

Reply from Fix Auto UK - Fix Auto Pershore
Efficient service, prompt replies to phone calls etc. work on car good. Kept me informed on process and progress of repair. Would certainly recommend.

Reply from Fix Auto UK - Fix Auto Pershore
My vehicle was well repaired, like nothing had happened, and returned to me in a very clean condition.
I particularly appreciated being updated on progress by a text.

Reply from Fix Auto UK - Fix Auto Pershore
I had to use Fix Auto after someone drove into the back of me on the motorway. Having never been in a road collision before, it was all very overwhelming however the team at Fix Auto provided a great service from start to finish, the staff are super helpful and friendly and my car looks shiny and new again! It’s actually close to a station, which is helpful if you need to leave your car however, as I was unable to drive, they collected and returned my car to me which made the whole process so much easier. I would definitely recommend the Pershore branch to anyone in need of their services.

Reply from Fix Auto UK - Fix Auto Pershore
Thanks for keeping me in touch with the progress of the repair to my car.

Reply from Fix Auto UK - Fix Auto Pershore
Everything was simple from start,to finish. Everything was easy. The only thing that i noticed was a small scratch on the back of the car. But nothing that will effect anything.

Reply from Fix Auto UK - Fix Auto Pershore
Fix Auto Pershore.
This company was efficient and helpful when dealing with my car after an accident.
They picked up my car and brought it back when work was completed, and kept me informed at all times.
Highly recommended.

Reply from Fix Auto UK - Fix Auto Pershore

Reply from Fix Auto UK - Fix Auto Pershore
Booked my car into this branch because, I didn't want a hire car & needed to be near public transport ( train station with good links opposite)
Was kept well informed before took car to this branch, and polite friendly reception staff who explained everything clearly when booked car in.
Workshop was tidy & clean, good toilet facilities & waiting area, which I was able to wait in before my train arrived so a thumbs-up from me.
Time it was in workshop able to watch progress of car on my location app, which was very reassuring.
Guaranteed that my car would be ready at the end of the week & it was.
Couple of phone calls to confirm this prior to my collection, accommodating regarding time I was able to pick the car up.
Asked to check car to make sure I was happy with the finished job, which I am because also washed and vacuumed it !
From a womans viewpoint felt the staff, facilities, position of work shop and completed job were excellent & would definitely recommend this branch.

Reply from Fix Auto UK - Fix Auto Pershore
Great communication throughout, updated frequently. Top quality repair ⭐️⭐️⭐️⭐️⭐️
From the first time we contacted Fix Auto to returning the car back the experience was first class. Every step of the way we had updates and it was a pleasure dealing this company. 5 ***** from me. Thank you 👏👏👏

Reply from Fix Auto UK - Fix Auto Pershore
I can’t recommend this garage highly enough. From start to finish, the service was personal, honest, and genuinely caring. They took a very hands-on approach and kept me fully informed throughout the repair process, which made a stressful situation so much easier to deal with.
What really stood out to me was the time they took before the work was completed — even staying after their finishing time on a Friday to go through everything with me in detail and in person. Nothing felt rushed, and they were incredibly patient and transparent, explaining exactly what had been done and answering all of my questions.
It’s rare to find a garage that combines high-quality workmanship with such integrity and kindness. They helped me more than they probably realise, and I’m extremely grateful. I wouldn’t hesitate to recommend them to anyone.

Reply from Fix Auto UK - Fix Auto Pershore
From start to finish the process was made easy by great communication. Excellent workmanship car looks like it's just come out of the showroom.
Would definately recomend.

Reply from Fix Auto UK - Fix Auto Pershore
Superb! Took my car to Fix Auto Pershore on insurance company's recommendation after a badger punched a hole in the nearside bumper.
From the outset, staff on the telephone and in person were clear, professional and totally unpatronising.
Ordered parts straight away, found a courtesty car and called me in quicker than I expected, and the job was then completed in one day. Seamless and left me very impressed.

Reply from Fix Auto UK - Fix Auto Pershore
They kept me updated on each step on the work schedule and were all very friendly and helpful.
Great team :)

Reply from Fix Auto UK - Fix Auto Pershore
Accident repair on my Vauxhall Vivaro. I asked my insurance if my van could go here after an accident due to them doing a perfect repair on my wifes VW Golf a few years ago. They agreed and they arranged collection.
As expected they done a perfect repair, you can't tell that's anything has been repaired. I got regular updates every week letting me know the stages of repair and progress.
Totally excellent.

Reply from Fix Auto UK - Fix Auto Pershore
Unable to respond to previous reply from company, however would like to confirm that I was told by the receptionist that the part ordered was incorrect and had to be re ordered. I understand that extra parts needed to be ordered for repair however when I chased for an update on these parts I was told that it was incorrect and would need to be re ordered.
Great communication right from the start to finish !
Quick and good repairs

Reply from Fix Auto UK - Fix Auto Pershore
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.