I had a really good experience with fix auto portsmouth. The staff were all lovely to talk to and really helpful. The communication was excellent. I knew what was happening from start to finish. They... See more
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Did an amazing job at fixing my car after I stupidly reversed into a wall, estimate was 4-6 weeks due to parts but I was over the moon when I got my car back after a week and it looks brand new again.... See more
Really delighted with the repairs carried out to our vehicle. High quality workmanship, kept us informed about the progress with full honesty and did exactly what they said needed doing with no hi... See more
Company replied
From start to finish I cannot fault them. The service was really good, my car came in on Tuesday 3rd Jan 23 and collected it today (Thursday). It was done very efficiently, and the work that was done... See more
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Company details
About Fix Auto UK - Fix Auto Portsmouth
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
11 Ackworth Road, PO3 5NS, Portsmouth, Hampshire, United Kingdom
- 02392 662756
4.6
Excellent
152 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service and really helpful
Great service and really helpful, even collected/returned car to a more convenient location to fit around my working day.
October 8, 2024
Reply from Fix Auto UK - Fix Auto Portsmouth
Thank you for your kind words. We're glad you found our service helpful and appreciate you taking the time to leave a review.
I was very pleased with the repair and…
I was very pleased with the repair and service
October 3, 2024
Reply from Fix Auto UK - Fix Auto Portsmouth
Thank you for your kind words and 5-star rating! We're delighted to hear you were pleased with the repair and service.
Reply from Fix Auto UK - Fix Auto Portsmouth
Thank you for your kind words! We're delighted to hear you had a positive experience with our team. We strive to provide excellent communication and service, and we appreciate your feedback.
Reply from Fix Auto UK - Fix Auto Portsmouth
We appreciate your kind words and are thrilled to hear you had a positive experience.
A remarkably good experience
A remarkably good experience. This company offered me a combination of efficiency and courtesy throughout. Every person that I spoke to at Fix Auto Portsmouth treated me with respect and also kindness. I felt that they went the extra mile in order to ensure
that I was satisfied.
September 26, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Portsmouth
We are so glad to hear you had such a positive experience. We strive to provide our customers with the best possible service, and it's rewarding to know we achieved that for you. We will share your kind words with our team.
Great experience
Great experience! From the outset this company demonstrated excellent customer service. They were happy to explain the process involved in the repairs. Easy to upload images of damages to be repaired. Arrangements were made for my convenience.
Very pleased with the completed works.
Thank you
September 6, 2024
Reply from Fix Auto UK - Fix Auto Portsmouth
Thank you for taking the time to share your positive experience. We're delighted to hear that you found our customer service, repair process, and communication to be excellent. We appreciate your kind words and are glad you are pleased with the completed work.
Car Repairs
The company provided a friendly efficient service in the way they handled our car repairs.
September 5, 2024
Reply from Fix Auto UK - Fix Auto Portsmouth
Thank you for your kind words. We are delighted to hear that you were happy with our service. We appreciate you taking the time to share your positive experience.
Flexible easy to deal with
Flexible easy to deal with. Seems to be quality repair, no issues so far
August 23, 2024
Reply from Fix Auto UK - Fix Auto Portsmouth
thank you for your review, were glad you are happy.
The service and communication was…
The service and communication was excellent. The repairs were great.
August 7, 2024
Reply from Fix Auto UK - Fix Auto Portsmouth
thanks for reviewing, much appreciated.
Excellent service from start to finish
Excellent service from start to finish. We were a third party having some damage repaired. FixAuto picked up our car and dropped it back to us, they kept us updated the whole way. Couldn’t recommend more, especially Ruth, thank you so much for your fantastic customer service and help!
July 24, 2024
Reply from Fix Auto UK - Fix Auto Portsmouth
thank you for your review, these comments are the reason we take so much pride in what we do. thanks again.
I couldn’t have asked for a better company to repair my vehicle
The Admin staff was excellent and polite. Kept me updated on a daily basis. I couldn’t have asked for a better company to do a repair on my vehicle!!
My car looks as good as new or better.
February 6, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Portsmouth
hi
so glad you were pleased and thank you for your review.
Absolute legend today really helped me…
Absolute legend today really helped me out of a sticky situation in Bognor Regis yesterday, (11/01/2024) sorry I forgot the guys name, but I cannot thank him enough for his help.
January 11, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Portsmouth
hi,
no problem, only glad to help
Reply from Fix Auto UK - Fix Auto Portsmouth
hello, this is always good to hear and they will be very pleased.
thank you
Good Job on Bodywork
October 25, 2023
Reply from Fix Auto UK - Fix Auto Portsmouth
glad to help and thank you
Over 5 months to repair my Honda HF72 SUX
Finally I have recieved my Honda Jazz back on 28th of July after it was recieved at the Bournemouth branch of Fix-Auto on the 20th of February. The front end repair took over 5 months to be completed. Communication from Fix-Auto was very poor for the first several months with the small amount of information provided being mostly misleading and incorrect. However, in early July I made contact with Chris Clemens who was very helpful and explained
to me the problems involved with the repair and
the reasons for the long delay. This was much appreciated. The repair work looks to be of an excellent standard and the car looks like brand new.
July 28, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Portsmouth
hello there
yes this one really did hit the record books, we had to wait months for parts to come from japan and we certainly didn't do the best job of keeping you informed of the situation for which we sincerely apologise, however we are extremely happy to hear that ultimately you received a good outcome and are happy with the repairs. thank you for your review and please get in touch if you have any need to.
Rude time wasters
After messing me around for a week and ringing them everyday trying to get them to take car for a repair they have now refused based on not having capacity. Incredibly rude woman lying on the phone that they only heard from me today when they sent me messages last week saying they were arranging repairs and have been in contact everyday. Not one apology. Might be treated better if you are paying but it seems if you are going through insurance as a no fault claim this company will leave you waiting, drag it out and then drop you. Now have to start the process all over again. If you want a car actually repaired go elsewhere. If you like your time being wasted this is the company for you.
July 26, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Portsmouth
hi there, your review seems to have come though anonymously and your name does not come up on our system, i would be grateful if you can let me know more information on this so i can check it, otherwise please remove the post as this could have been for someone else and is unfairly affecting us
Fast turnaround on my vehicle repair…
Fast turnaround on my vehicle repair and a quality bodywork job. Also provided me with a decent if not very new loan vehicle that I could use for my work.
Would use them again but after two repairs in a year hope I don't need to.
June 28, 2023
Reply from Fix Auto UK - Fix Auto Portsmouth
hi, thank you for the review, should you need a third repair i hope we can reach 5 stars, thanks again
this service was quick and efficient
this service was quick and efficient, the phone staff and delivery staff had excellent customer service skills. The quality of the work is outstanding there is no evidence that there was ever damage to the car.
June 29, 2023
Reply from Fix Auto UK - Fix Auto Portsmouth
hi, this is what we like to hear, thank you for the review
Reply from Fix Auto UK - Fix Auto Portsmouth
thank you, glad to help
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