From taking my car to be assessed for repair everything went smoothly from collection to return. Slightly more difficult when I needed to contact by telephone. Otherwise excellent service.
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See what reviewers are saying
The car was immaculate on collection. The only thing was some of the visual settings on the dashboard had been changed and I had to reset them back to what I was used to
The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending D... See more
My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now inv... See more
Company details
About Fix Auto UK - Fix Auto Redcar
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Trunk Road, TS10 5BW, Redcar, Cleveland, United Kingdom
- 01642 759100
4.6
Excellent
96 reviews
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Excellent service from start to finish…
Excellent service from start to finish and very pleased with the repairs that were carried out.
October 20, 2023
Service was very good
Service was very good - from taking car to get checked re damage and booking in - workmanship excellent- the only downside is whenever you ring you either can’t get through or return calls are slow
September 13, 2023
Kept me informed about the repair
August 10, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
When picked up my car from repair
When picked up my car from repair . It was all dirty & marked inside . After been told it have been valeted
July 11, 2023
Reply from Fix Auto UK - Fix Auto Redcar
Hi Colin,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Took way too long…
My car was at the Drive garage for 17 days for what was only a 2 day minor repair ....the finished work was good but I would not have used this garage but for my insurers insistance.
April 27, 2023
Reply from Fix Auto UK - Fix Auto Redcar
Hi Mark,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.
Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Kept informed friendly staff car…
Kept informed friendly staff car returned looking good as new
March 26, 2023
Hi i was told the repair would take 7…
Hi i was told the repair would take 7 to 10 days but in the end it took 20 days approx. My insurance provided a hire car so this wasn't an issue but if i was paying for the hire car it would have been!
February 21, 2023
Car as good as new.
I am completely satisfied with the repairs to my car bodywork done by Drive Vaxhaul Redcar. First class work.
January 5, 2023
Good quality repair
Good quality repair, but took 2 months and did not keep me informed. All contact through insurance company
January 16, 2023
Drive Redcar car repair….great experience.
The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending Drive Redcar to anyone. Thanks guys …great job.
January 5, 2023
Kept in contact
Kept in contact, arranged an appropriate courtesy car for my family, professional and the repair is fantastic went above and beyond to make sure it looks great
December 6, 2022
Very helpful and efficient great job.
December 14, 2022
Car not carefully inspected after repair
After having the car for almost 1 month for repairs we turned up to find the front near side wing misaligned and panel fixing bolts stripped of their protective paint. As such we had to leave it nearly another whole week for these issues to be resolved. The staff we interacted with were polite and professional.
November 16, 2022
Great job on the bumper.
November 21, 2022
Happy
Although it took a long time to get booked in, when I took my car to be fixed the communication was good and the car was done within the time I expected. My courtesy car was fine and I was very happy the garage offered to deliver my car back to me as I live an hour away from Redcar.
November 11, 2022
good job good job
November 9, 2022
Not a great start .
Not a great start .
Booked in At 1400hrs for first assessment but not seen till 14.30 at the 3rd time of asking word finally got to the asserr.
Was told approx 7 days but took 15.
Hire car fine and work done looks fine.
Wast told the car had had a check before handed back but no water in the screen container which had been changed.and whoever had worked on the car had used the aux system for there music/ phone,left my lead connected and hanging out ?.....
October 19, 2022
Repair results look good
Repair results look good. Staff were all pleasant. There was a delay for the paint so it took longer but overall very good
September 8, 2022
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