The work carried out on our car was excellent and carried out to a high standard. Would not hesitate to recommend this company to family and friends.
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The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending D... See more
My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now inv... See more
After having the car for almost 1 month for repairs we turned up to find the front near side wing misaligned and panel fixing bolts stripped of their protective paint. As such we had to leave it nearl... See more
Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Trunk Road, TS10 5BW, Redcar, Cleveland, United Kingdom
- 01642 759100
4.4
Excellent
93 reviews
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When picked up my car from repair
When picked up my car from repair . It was all dirty & marked inside . After been told it have been valeted
July 11, 2023
Reply from Fix Auto UK - Fix Auto Redcar
Hi Colin,
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
We can ensure you that at Fix Auto UK we pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Took way too long…
My car was at the Drive garage for 17 days for what was only a 2 day minor repair ....the finished work was good but I would not have used this garage but for my insurers insistance.
April 27, 2023
Reply from Fix Auto UK - Fix Auto Redcar
Hi Mark,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.
Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Kept informed friendly staff car…
Kept informed friendly staff car returned looking good as new
March 26, 2023
Hi i was told the repair would take 7…
Hi i was told the repair would take 7 to 10 days but in the end it took 20 days approx. My insurance provided a hire car so this wasn't an issue but if i was paying for the hire car it would have been!
February 21, 2023
Car as good as new.
I am completely satisfied with the repairs to my car bodywork done by Drive Vaxhaul Redcar. First class work.
January 5, 2023
Good quality repair
Good quality repair, but took 2 months and did not keep me informed. All contact through insurance company
January 16, 2023
Drive Redcar car repair….great experience.
The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending Drive Redcar to anyone. Thanks guys …great job.
January 5, 2023
Kept in contact
Kept in contact, arranged an appropriate courtesy car for my family, professional and the repair is fantastic went above and beyond to make sure it looks great
December 6, 2022
Very helpful and efficient great job.
December 14, 2022
Car not carefully inspected after repair
After having the car for almost 1 month for repairs we turned up to find the front near side wing misaligned and panel fixing bolts stripped of their protective paint. As such we had to leave it nearly another whole week for these issues to be resolved. The staff we interacted with were polite and professional.
November 16, 2022
Great job on the bumper.
November 21, 2022
Happy
Although it took a long time to get booked in, when I took my car to be fixed the communication was good and the car was done within the time I expected. My courtesy car was fine and I was very happy the garage offered to deliver my car back to me as I live an hour away from Redcar.
November 11, 2022
good job good job
November 9, 2022
Not a great start .
Not a great start .
Booked in At 1400hrs for first assessment but not seen till 14.30 at the 3rd time of asking word finally got to the asserr.
Was told approx 7 days but took 15.
Hire car fine and work done looks fine.
Wast told the car had had a check before handed back but no water in the screen container which had been changed.and whoever had worked on the car had used the aux system for there music/ phone,left my lead connected and hanging out ?.....
October 19, 2022
Repair results look good
Repair results look good. Staff were all pleasant. There was a delay for the paint so it took longer but overall very good
September 8, 2022
Repair to my car was excellent
Repair to my car was excellent, the guarantee for work undertaken also excellent. The reason for not giving 5 stars was that the communication could have been better on when my car would be ready for collection. Perhaps introduce a weekly call to update the customer on the progress of the repair.
September 7, 2022
More than happy with the repair work…
More than happy with the repair work done on my car…..
But I don’t know why it wasn’t at least hoovered inside before getting it back. Everywhere inside is covered in a fine white dust, passenger seat caked in it and marks left on upholstery.
Also quite a bit of soil in my boot that wasn’t there before it went in for repair.
August 31, 2022
Car repaired to a very high standard…
Car repaired to a very high standard great staff to deal with
August 26, 2022
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