Fix Auto UK - Fix Auto WalsallReviews 

149
TrustScore 4.5 out of 5

4.4

Unit 3 Upper Brook Street, WS2 9NT Walsall, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... See more

Company replied

Rated 3 out of 5 stars

I thought the whole repair took far too long. My vehicle was collected on the 31st October 2022 and I had it back this week on the 10th January 2023. On inspecting my vehicle the passenger side rear w... See more

Rated 5 out of 5 stars

I had my vehicle repaired after an accident. The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done witho... See more

Company replied

Rated 5 out of 5 stars

Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini... See more


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto Walsall

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Unit 3 Upper Brook Street, WS2 9NT, Walsall, United Kingdom

  • 01922 611288

4.4

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(149)

5,343 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They delivered a courtesy car and…

They delivered a courtesy car and picked up my car for repair, the guy who picked it up was very professional and great and the same guy did the return .... I did explain that I worked nights in the NHS and they were very understanding.... I'd recommend them to any body

September 19, 2025
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Hi!

We appreciate your recommendation! We're happy to hear that you were pleased with the professional service during pickup and return, and that we accommodated your work schedule. Thank you for sharing. :)

Fix Auto Walsall

Rated 5 out of 5 stars

Service with a smile.

Lovely for us to get our car back. It had been cleaned and throughly valeted, it was sparkling, thank you.
Five weeks to replace a rear window but this was due to supply issues and we were kept up to date every step of the way by Jaz whose customer care skills are excellent. The rest of the team we met were polite friendly and helpful. Well done all.

September 16, 2025
Unprompted review
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Hi Carol,

We're happy you were pleased to get your car back in such great condition. We appreciate your patience regarding the delay and are glad you were kept informed. We'll pass on your kind words to the team. :)

Fix Auto Walsall

Rated 5 out of 5 stars

great Thanks 👍👍

September 12, 2025
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Hi,

We're happy to hear that you are happy with your experience. Thank you for your positive feedback! :)

Thanks, Fix Auto Walsall

Rated 5 out of 5 stars

From the friendly girls on reception to…

From the friendly girls on reception to the finer details, i was very impressed with the service given, My car was repaired perfectly, thank you

September 10, 2025
Unprompted review
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Hi Jan Cullen,

We appreciate your kind words and are so happy to hear that you were impressed with our service and attention to detail. We're delighted your car was repaired perfectly.

Thanks,
Fix Auto Walsall :)

Rated 5 out of 5 stars

Brilliant work and communication…

Brilliant work and communication throughout

September 2, 2025
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Hello!

We're happy to hear that you enjoyed your experience. Thank you for your positive feedback and kind words.

Kindest regards, Fix Auto Walsall

Rated 5 out of 5 stars

Fantastic job

Very pleased with work carried out on my car
Firm were professional and courteous
Good communication and work was finished prior to to the expected completion date

August 22, 2025
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Hi Lesley,

We're very pleased to hear that you are happy with the work completed on your car! We appreciate your recognition of our team's professionalism, courtesy, and communication.

Many thanks,
Fix Auto Walsall :)

Rated 5 out of 5 stars

Good service and communication

Good service and communication, no issues whatsoever.

August 8, 2025
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Hi Chris,

We appreciate your positive feedback and 5-star rating! We're happy to hear that you were pleased with our service and communication.

Thanks, Fix Auto Walsall

Rated 5 out of 5 stars

Excellent Service from Jaz and Ziggy

I had my Lexus UX side door repaired with FixAuto, Ziggy and Jaz really looked after me, when I could not get it repaired elsewhere as everyone was saying the job was very complicated, FixAuto were there and the only people to help. Jaz gave me very good advise and quick timeframe for a very fair and competitive price! Ziggy was able to reassure me. Highly recommended! Thank again

June 4, 2025
Unprompted review
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Thank you so much for the lovely review! We’re really glad we could help when others wouldn’t take the job on. Jaz and Ziggy will be over the moon to hear your feedback — they always go the extra mile to support our customers.

Appreciate the recommendation and hope your Lexus is looking as good as new!
– Fix Auto Walsall

Rated 5 out of 5 stars

The pickup and delivery of my car was…

The pickup and delivery of my car was seemless and the guys were very pleasant. Repair was carried out quickly and they took on board my requests.

June 16, 2025
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Thanks for the great feedback! Glad to hear everything went smoothly and that the team made a good impression. We’re always happy to tailor things to your needs — appreciate you taking the time to share your experience.

– Fix Auto Walsall

Rated 5 out of 5 stars

Amazing service throughout whole…

Amazing service throughout whole process, kept well informed by Jaz who was extremely helpful, went beyond to help thanks to the whole team

June 17, 2025
Unprompted review
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Thanks so much for the kind words! We're really glad you felt well looked after — Jaz will be happy to hear she made a difference. We’ll pass your thanks on to the whole team!

– Fix Auto Walsall

Rated 5 out of 5 stars

Thank you Jaz

Thank you Fix Auto for making my visit quick and efficient. 10/10 service from Jaz she explained the whole process, she was so polite and very professional. Also kept me updated about the car. Thank you again highly recommended.

June 16, 2025
Unprompted review
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Thank you for the lovely review! We're so glad Jaz made your visit smooth and stress-free — she really is a star. We’ll be sure to pass this on to her and the team.

Appreciate the recommendation!
– Fix Auto Walsall

Rated 5 out of 5 stars

thanks Jaz

spoke with a lovely lady Jaz, was polite and professional. explained the process clearly and thoroughly. car was in, out and repaired. great service.

June 11, 2025
Unprompted review
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Thanks so much for the kind words! Jaz will be really happy to hear this — she always aims to make things clear and simple. Glad the repair went smoothly and you were happy with the service!

– Fix Auto Walsall

Rated 5 out of 5 stars

I had my vehicle repaired after an…

I had my vehicle repaired after an accident.
The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done without their help and knowledge which, in essence, made the whole.process less painful.
Thank you Fix Auto for making my car look brand new again - it came back to me all shiny and new!

June 13, 2025
Unprompted review
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Thank you so much for the lovely feedback! We’re really glad we could make the process easier for you — that’s exactly what we aim for. Delighted to hear you were happy with the updates and that your car came back looking brand new!

– Fix Auto Walsall

Rated 5 out of 5 stars

Fix Auto were the chosen specialist for…

Fix Auto were the chosen specialist for my vehicle repair through Hastings car insurance. Jaz and his team were brilliant, good communication throughout and a high quality repair. My car returned looking as good as new! All staff were helpful. Really pleased with overall experience, would recommend!

April 29, 2025
Unprompted review
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Thanks so much for the great review! We're really pleased you had a positive experience with us and that the repair met your expectations. Jaz and the team will be glad to hear your kind words — we really appreciate the recommendation!

– Fix Auto Walsall

Rated 5 out of 5 stars

I recently had my car repaired at fix…

I recently had my car repaired at fix auto Walsall , and I couldn’t be more impressed with the experience. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely eager to help. They clearly explained the issues with my vehicle, provided a courtesy car, and completed the repairs on time without any surprises.

What stood out most was their attention to detail and commitment to customer satisfaction. The car now looks better than ever, and they even followed up a few days later to ensure everything was repaired to my satisfaction . It’s rare to find a garage that combines technical expertise with such outstanding service. Highly recommended!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, friendly & welcoming

Honestly could not recommend this place enough, a small hiccup with parts but honestly not their fault, very attentive and knowledgeable about what’s going on. I cannot thank Jaz enough for dealing with me and vehicle the whole process, honestly such a lovely lady and very caring within her job roll, very happy with my customer service, bare in mind my car has been there for almost over a month and I couldn’t be happier with how I was treated.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 service from Jaz & team at Fix…

10/10 service from Jaz & team at Fix Auto. Sorted out the car just before the date it was Due for me to collect. Also kept me updated constantly about the car. Would highly recommend 👏🏼

February 25, 2025
Unprompted review
Fix Auto UK - Fix Auto Walsall logo

Reply from Fix Auto UK - Fix Auto Walsall

Hi!

We're thrilled to hear about your positive experience with Jaz and the team at Fix Auto. It's wonderful to know that they were able to get your car sorted out before your collection date and kept you informed throughout the process. We appreciate your kind words and recommendation.

Kindest Regards
Fix Auto Walsall

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look