Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... See more
Company replied
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Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... See more
Company replied
I thought the whole repair took far too long. My vehicle was collected on the 31st October 2022 and I had it back this week on the 10th January 2023. On inspecting my vehicle the passenger side rear w... See more
I had my vehicle repaired after an accident. The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done witho... See more
Company replied
Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini... See more
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Unit 3 Upper Brook Street, WS2 9NT, Walsall, United Kingdom
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They delivered a courtesy car and picked up my car for repair, the guy who picked it up was very professional and great and the same guy did the return .... I did explain that I worked nights in the NHS and they were very understanding.... I'd recommend them to any body

Reply from Fix Auto UK - Fix Auto Walsall
Lovely for us to get our car back. It had been cleaned and throughly valeted, it was sparkling, thank you.
Five weeks to replace a rear window but this was due to supply issues and we were kept up to date every step of the way by Jaz whose customer care skills are excellent. The rest of the team we met were polite friendly and helpful. Well done all.

Reply from Fix Auto UK - Fix Auto Walsall
From the friendly girls on reception to the finer details, i was very impressed with the service given, My car was repaired perfectly, thank you

Reply from Fix Auto UK - Fix Auto Walsall

Reply from Fix Auto UK - Fix Auto Walsall
Very pleased with work carried out on my car
Firm were professional and courteous
Good communication and work was finished prior to to the expected completion date

Reply from Fix Auto UK - Fix Auto Walsall

Reply from Fix Auto UK - Fix Auto Walsall
I had my Lexus UX side door repaired with FixAuto, Ziggy and Jaz really looked after me, when I could not get it repaired elsewhere as everyone was saying the job was very complicated, FixAuto were there and the only people to help. Jaz gave me very good advise and quick timeframe for a very fair and competitive price! Ziggy was able to reassure me. Highly recommended! Thank again

Reply from Fix Auto UK - Fix Auto Walsall
The pickup and delivery of my car was seemless and the guys were very pleasant. Repair was carried out quickly and they took on board my requests.

Reply from Fix Auto UK - Fix Auto Walsall
Amazing service throughout whole process, kept well informed by Jaz who was extremely helpful, went beyond to help thanks to the whole team

Reply from Fix Auto UK - Fix Auto Walsall
Thank you Fix Auto for making my visit quick and efficient. 10/10 service from Jaz she explained the whole process, she was so polite and very professional. Also kept me updated about the car. Thank you again highly recommended.

Reply from Fix Auto UK - Fix Auto Walsall
spoke with a lovely lady Jaz, was polite and professional. explained the process clearly and thoroughly. car was in, out and repaired. great service.

Reply from Fix Auto UK - Fix Auto Walsall
I had my vehicle repaired after an accident.
The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done without their help and knowledge which, in essence, made the whole.process less painful.
Thank you Fix Auto for making my car look brand new again - it came back to me all shiny and new!

Reply from Fix Auto UK - Fix Auto Walsall
Fix Auto were the chosen specialist for my vehicle repair through Hastings car insurance. Jaz and his team were brilliant, good communication throughout and a high quality repair. My car returned looking as good as new! All staff were helpful. Really pleased with overall experience, would recommend!

Reply from Fix Auto UK - Fix Auto Walsall
I recently had my car repaired at fix auto Walsall , and I couldn’t be more impressed with the experience. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely eager to help. They clearly explained the issues with my vehicle, provided a courtesy car, and completed the repairs on time without any surprises.
What stood out most was their attention to detail and commitment to customer satisfaction. The car now looks better than ever, and they even followed up a few days later to ensure everything was repaired to my satisfaction . It’s rare to find a garage that combines technical expertise with such outstanding service. Highly recommended!
Brilliant service
Tells you everything and always keeping you upto date
Honestly could not recommend this place enough, a small hiccup with parts but honestly not their fault, very attentive and knowledgeable about what’s going on. I cannot thank Jaz enough for dealing with me and vehicle the whole process, honestly such a lovely lady and very caring within her job roll, very happy with my customer service, bare in mind my car has been there for almost over a month and I couldn’t be happier with how I was treated.
10/10 service from Jaz & team at Fix Auto. Sorted out the car just before the date it was Due for me to collect. Also kept me updated constantly about the car. Would highly recommend 👏🏼

Reply from Fix Auto UK - Fix Auto Walsall
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