Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... See more
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I thought the whole repair took far too long. My vehicle was collected on the 31st October 2022 and I had it back this week on the 10th January 2023. On inspecting my vehicle the passenger side rear w... See more
I had my vehicle repaired after an accident. The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done witho... See more
Company replied
Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini... See more
Company details
About Fix Auto UK - Fix Auto Walsall
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 3 Upper Brook Street, WS2 9NT, Walsall, United Kingdom
- 01922 611288
4.4
Excellent
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Was very happy with the work done on my…
Was very happy with the work done on my car. Quick and easy process. Would highly recommend!
February 19, 2024
Unprompted review
Reply from Fix Auto UK - Fix Auto Walsall
Good afternoon. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Provided me back with a dangerous car…
Provided me back with a dangerous car confirmed by VW garage after your company performed insurance repair, went onto motorway car making noise sounded left wheel was going to come off put myself and family in a potentially dangerous situation and then rejecting claim luckily the extremely competent engineers at VW have proven my statement to be true, NEVER USE THIS COMPANY unless you have a deathwish lucky an angel was watching over us, rude staff dangerous company safety should be your no1 priority
November 22, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Walsall
Hi Saeed,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Terrible company
Terrible company, constant lying , terrible repairs, rude service, went through make sure you don't let your insurance company send to this company to repair
October 26, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Walsall
Hi Saeed,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Friendly smiling faces
Friendly smiling faces, kept me up to date with repair process and excellent quality of work. Had some extra work done ( bumper repair and alloy refurb ) the quote was great.
July 18, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Walsall
Good afternoon Mr Hinsley,
Thank you for your review! We are pleased to hear that you were happy with the service you received. I have shared this with the team who are grateful for your comments. :)
Kind regards,
Fix Auto Walsall
Poor management even worse communication
I have an ongoing complaint with this company already and the site manager himself had promised to arrange my courtesy car himself and give me a call back to keep me updated on the progress.
That call back never came, and now I am without a car, have missed and will miss important family events, work and be unable to take my child to school on monday morning.
Communication from this company is absolutely shocking.
This review will be amended to further mention my already ongoing complaint once it has been resolved.
June 2, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Walsall
Hi There,
Thank you for taking the time to review our services and we apologise for our delayed response.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Looks as good as new and even dropped…
Looks as good as new and even dropped off my car to my place of work and took the hire car back for me great service 👌
May 2, 2023
Very professional
Very professional, friendly, really easy to get in touch with and the work that was done on my car was brilliant. Also my car was spotless when I got it back inside and out 👌
March 14, 2023
brilliant customer service
March 15, 2023
Great and quick service fantastic customer service and support
Simply great experience
Great communication and customer service
February 14, 2023
Good service
February 27, 2023
Great communication from Chloe
Great communication from Chloe, professional, and the service I received was great. My car took a lot quicker than expected, and their drop off/ pick up service was fantastic. Especially at shirt notice. Thank you!
February 13, 2023
Lovely work on car never seen it so…
Lovely work on car never seen it so clean receptionist excellent
February 7, 2023
I thought the whole repair took far too…
I thought the whole repair took far too long. My vehicle was collected on the 31st October 2022 and I had it back this week on the 10th January 2023. On inspecting my vehicle the passenger side rear wheel arch trim was loose and also on the rear of the boot on either side there is two marks from over spray, where it has been sprayed. The collection and delivery of my vehicle was all fine, just a shame the repairs weren't!!!
January 14, 2023
Very Professional throughout…
Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini valet, Very pleased with this company, would highly recommend.
December 14, 2022
Unprompted review
MG ZS
I had to take my car to get some body work done I was recommended Fix Auto UK, OMG they have done a fantastic job, you wouldn’t of thought it was the same car.
The after service was second to none, very polite.
Auto Fix UK thank you
Ron Murray
November 25, 2022
Unprompted review
Great job done by Fix auto
Great job done by Fix auto
Really pleased by the finish of my car
Well done
November 9, 2022
Good repair of the car but overall let…
Good repair of the car but overall let down by bad customer service, 1st time they handed the car back they had damaged the side of the car at their garage, 2nd time a headlight still wasn’t working and was told I had to pay for it so third time I accepted it back. Took 2 months to get my car back.
November 2, 2022
Reply from Fix Auto UK - Fix Auto Walsall
Hi There,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Very pleased with all the aspects of…
Very pleased with all the aspects of the work undertaken ,the people picking up and dropping the car were respectful and professional and I was very impressed with the repair
October 26, 2022
Accident repair
Customer service is impeccable, the work carried out was to the highest standard.
October 7, 2022
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