I have had occasion to use "Fix Auto" twice in the past. I have recently had to call on their services again. Nothing has changed. - Most helpful reception staff. If you want sound honest advice speak... See more
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See what reviewers are saying
I wasn’t going to write a review as u don’t like writing negative ones but as I have had 4 messages since telling me to leave one, here we are. The car repair is fab, all that needed done was the b... See more
Company replied
From taking my car to access the damage to the repair was very efficient, the staff were polite and was l told approximately how long the repair would take. Their courtesy car was excellent and simil... See more
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The repair process from start to finish was carried out efficiently, professionally, really quickly and in a friendly manner. I was kept informed at each stage, and when Michael learned I had been una... See more
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Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Crowther Road, NE38 0AQ, Tyne And Wear, United Kingdom
- 0191 417 2677
4.5
Excellent
108 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Front end collision
Had a front end collision in my audi.. the process from start to finish was stress free from estimating the damage to my veichle .. to driving away happy ...exellent job repairing my car ..also paintwork outstanding keep up the good work .
October 5, 2023
Unprompted review
Reply from Fix Auto UK - Fix Auto Washington
Hi Brian,
Thank you for taking the time to write such a kind review. It is great to hear that you are happy with the service you received! We appreciate your comments and hope to assist you again in the future!
Recently had my car delivered back to…
Recently had my car delivered back to me after repairs to my passenger side doors after a smash. Can honestly say it looks amazing and you wouldn't even know there had been damage! The guys have done an amazing job and would 100% recommend
August 30, 2023
Reply from Fix Auto UK - Fix Auto Washington
Thank you for your very kind words Mrs Haig. We're very happy to hear that you had a positive experience with Sherwoods. Our team always wants to leave our customers satisfied so we're delighted to hear you are happy with our level of service! We hope to welcome you back for your future car needs!
Customer service was poor
Customer service was poor. Wouldn’t recommend for your car repair.
December 15, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Charlotte,
Thank you for taking the time to review our services and we apologise for our delayed response.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Quick response and friendly service.
December 4, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hello,
Thank you very much for your kind feedback! We're thrilled to hear that you're happy with our service as we always want to please our customers. We hope we can assist you with your car-related needs in the future!
Car Body Repairs
The staff were helpful and kept me informed.
The quality of the repair is top class.
December 5, 2022
Reply from Fix Auto UK - Fix Auto Washington
Thank you Mr. McKay, we're very happy to hear that you had a positive experience at Sherwoods. We appreciate your kind feedback and we're very grateful for you choosing us to assist you. We hope to welcome you back in the future!
Fast professional service
November 4, 2022
Reply from Fix Auto UK - Fix Auto Washington
We are very happy to hear about your kind comments, Lisa. We always aim to give top customer satisfaction so we're very happy you got efficient service!
Work was done quickly and the customer…
Work was done quickly and the customer service was second to none. Would Highly Recommen.
November 10, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Susan,
Thank you very much for your feedback, we're very happy to hear that our service was quick and efficient and our customer service satisfied you. We hope to welcome you back if you have any car-related issues in the future.
Good communication between them and…
Good communication between them and myself. Got given courtesy car straight away and made an amazing job
November 16, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Peter,
We're very happy to hear that you are satisfied with our services as our customer service is our top priority and thank you for your very kind words! Thank you for choosing Sherwoods!
made an excellent repair job on my car…
made an excellent repair job on my car within a reasonable time frame, car looks good as new. thanks guys!
November 11, 2022
Reply from Fix Auto UK - Fix Auto Washington
Thank you Will for your very kind feedback, we're very happy to hear that you're satisfied with our level of service. We hope to see you again for any car issues in the future!
Everything was done efficiently and…
Everything was done efficiently and quickly despite prob;ems with supply of parts which were outside auto fixes control. Everyone was always couteous when I had occasion to speak to them.
October 30, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Nigel,
Thank you very much for your very kind feedback, we're very happy to hear that you had a great experience with us. If you ever have any questions or need assistance, feel free to reach out and we hope to see you again in the future!
Excellent service
October 21, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hello Moira,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Perfect
Hi Marc,
Just wanted to say how pleased I was with your teams work.
Looks perfect now 👍.
September 23, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Washington
Hello Steve,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
The service was excellent.
September 1, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hello Bob,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Excellent service good communication…
Excellent service good communication fixed my car to as good as new
September 2, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hello Joan,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Excellent service
August 17, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hello,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Couldn’t recommend enough
Couldn’t recommend enough - Mark went above and beyond to help me and sort my car out ASAP.
Thank you so much Mark really appreciate everything you done, amazing customer service from him also 😊
August 16, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hello Nicola,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Fix Auto has done an amazing job with…
Fix Auto has done an amazing job with my car. My car was stolen and when it arrived at Fix Auto to be fixed I no longer wanted it because the damage was so bad. I got a call to say my car was ready and had been fixed, I was over the moon with the repairs and not only did my car look back to how it was before it looked even better.
I'm really happy with the service provided and the people who work for Fix Auto.
Would definitely recommend.
August 12, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hello Michelle,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Car Repair
My car was repaired by Fix Auto, Washington, following an accident. It was collected and a courtesy car left and a week later my car was returned. The repair was very good and all the staff were polite and friendly. I would be happy to have them repair my car again if needed
August 8, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hello Sue,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Reply from Fix Auto UK - Fix Auto Washington
Hello,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Quick and professional.
May 21, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Michael,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
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