I have had occasion to use "Fix Auto" twice in the past. I have recently had to call on their services again. Nothing has changed. - Most helpful reception staff. If you want sound honest advice speak... See more
Company replied
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See what reviewers are saying
I wasn’t going to write a review as u don’t like writing negative ones but as I have had 4 messages since telling me to leave one, here we are. The car repair is fab, all that needed done was the b... See more
Company replied
From taking my car to access the damage to the repair was very efficient, the staff were polite and was l told approximately how long the repair would take. Their courtesy car was excellent and simil... See more
Company replied
The repair process from start to finish was carried out efficiently, professionally, really quickly and in a friendly manner. I was kept informed at each stage, and when Michael learned I had been una... See more
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Company details
Written by the company
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Crowther Road, NE38 0AQ, Tyne And Wear, United Kingdom
- 0191 417 2677
4.5
Excellent
108 reviews
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First Class Service Start To Finish
3 days before getting out new car our car was hit outside our house most damage to driver wheel axle arch sills quarter panel areas. Our car was brought to this garage from insurance company, not gonna lie was a bit worried as never heard of it before. After being there a week we made contact and spoke to the manager Marc, what can I say he put us at ease almost instantly.
Marc kept us in the loop the whole time it was there, it was a bigger job that was anticipated and was one of those jobs that found more and more problems every step forward but Marc was straight with us from day dot and there was any false promises, It did take longer than expected but that was not Marc and his teams fault that was ford as it had to be all Ford parts going back on and took forever for them to deliver parts.
Last Friday our car was delivered to Ford as we were picking up our new car, Ford could not believe it had even been in an accident and could put it straight on the forecourt because they washed and give it a full valet before taking it so that tells you how good the job was. Wish I could of attached photos to show you.
I honestly cannot thank Marc and his team enough, they have worked so hard in turning this around for us and would definitely recommend to anybody. 5 star service from start to finish
Donna and Tony
May 20, 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto Washington
Hi Donna,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Reply from Fix Auto UK - Fix Auto Washington
Hi Peter,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Reply from Fix Auto UK - Fix Auto Washington
Hi Elaine,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Very good service and good communication
April 20, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Paul,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Bit of a delay with a hire car but…
Bit of a delay with a hire car but still got it within days and it was delivered
Repair carried out quickly
Car returned well presented
April 20, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hello,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Excellent service I was kept updated…
Excellent service I was kept updated throughout the repair off my car the car was collected from me and curtosy car dropped off and then returned once work was complete
March 12, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Mark,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
Great repair job a little slow at start…
Great repair job a little slow at start of process
March 12, 2022
Reply from Fix Auto UK - Fix Auto Washington
Hi Zaf,
Thank you very much for your kind feedback. We'll ensure that this gets back to the team.
Have a great day!
Fix Auto Washington
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