Fix Auto UK - Fix Auto West Kensington Reviews 

1,158
TrustScore 5 out of 5

5.0

112/114 North End Road, West Kensington, W14 9PP West Kensington, London, GB


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Rated 5 out of 5 stars

Super helpful after a bit of stress with a collision that wasn’t my fault. Between the insurance company and the garage they handled everything and my car looks better than ever. Would highly recommen... See more

Company replied

Rated 5 out of 5 stars

Great experience here, dropped off my car easily, the repair was done by the next day and the collection was simple. They did a superb job, car looks brand new. Would highly recommend to anybody and... See more

Company replied

Rated 5 out of 5 stars

Aman and his team was amazing, very happy with the end result, staff very friendly specially Nash, highly recommended

Rated 5 out of 5 stars

Speedy, efficient, professional and amazing work done to my car. All comms were prompt, clear, explained thoroughly and very friendly. All calls were followed with an email to explain the steps and I... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

About Fix Auto UK - Fix Auto West Kensington

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 112/114 North End Road, West Kensington, W14 9PP, West Kensington, London, United Kingdom

  • 020 7381 3338

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,158)

5,757 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly and great quality repair

Very good communication, very friendly and did a superb job.

August 15, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ranulph Wood,

We're happy to hear that you had a positive experience with our team! Thank you for your kind words and appreciation of our work.

Fix Auto UK

Rated 5 out of 5 stars

Such quick fix

Such quick fix, cleaned my car, excellent and very friendly customer service and gave me a little gift!
Handed in my car for the door to be fully fixed as someone left a massive dent. Fixed it in less than 2 days.

Thank you guys.

August 11, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Varvara Darling,

We're happy to hear that you had such a quick and excellent experience with us! We're glad our customer service was friendly and that you appreciated the gift. Thank you for your positive feedback and for trusting us to fix your car's dent so quickly.

Fix Auto UK

Rated 5 out of 5 stars

Great repair on my Audi

Great repair on my Audi. Quick and kept me in the loop throughout. Carried out a very thorough job and quality was better than I could imagine

August 11, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Hamish M,

We're delighted to hear that you were kept informed and are pleased with the repair on your Audi. We appreciate your positive feedback regarding our thorough work!

Fix Auto UK

Rated 5 out of 5 stars

Excellent experience and service…

Excellent experience and service received. At 39 weeks pregnant I was worried about being without a car and the team made sure to prioritise the job, working overtime so that we could have it back within 2 days. My parents are also happy with the bodywork done to their car. Really appreciated, thank you!

August 8, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Goodman,

We appreciate your excellent review! We're happy to hear that our team prioritized the repair, especially given your circumstances. We're also glad your parents were pleased with our work. Thank you for sharing your positive experience.

Fix Auto UK

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish.
I the person who dealt with me was professional, experienced and very knowledgeable as well as being friendly. It gave me confidence and reassurance.
The information was clear and accurate.
I cannot praise them enough
The work is excellent and my car looks new.
Thank you.

August 7, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Surjeet Kaur,

We're happy to hear that you had such a positive experience! It's great to know the service provided gave you confidence and reassurance, and that you found the information clear and accurate. Thank you for your kind words and appreciation.

Fix Auto UK

Rated 5 out of 5 stars

Repaired my car like it was brand new

Repaired my car like it was brand new, it was expected to be done 3/4 days but was done in two .
Cleaned inside and out
10/10 for communication as well

Great team here

July 28, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Alan May,

We're happy to hear that your car was repaired to your satisfaction and ahead of schedule. We appreciate your recognition of our team's communication and cleaning efforts!

Fix Auto UK

Rated 5 out of 5 stars

They did a great job repairing my car

They did a great job repairing my car. Looks brand new. Also gave the whole car a nice deep clean and valet. With pick up and drop off from my place.

July 31, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Ritesh p,

We're happy to hear that you're pleased with the repair work done on your car. We appreciate your positive feedback regarding the valet service, the deep clean, and the pick-up and drop-off.

Fix Auto UK

Rated 5 out of 5 stars

Top service!

Extremely professional service and went above and beyond expectations. Car returned to me like brand new and they kindly valeted the car after. 100% recommend.

July 23, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

sj,

We appreciate your fantastic review! We're so glad to hear you received professional service and your car was returned in excellent condition. Thank you for recommending us!

Fix Auto UK

Rated 5 out of 5 stars

Car was fixed perfectly service was…

Car was fixed perfectly service was amazing and I appreciate the good job done to my car many thanks it’s highly appreciated. Roland Safadi

July 25, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Roland,

We're happy to hear that the car repair met your expectations and that you found our service amazing. We appreciate your positive feedback and thank you for it.

Fix Auto UK

Rated 5 out of 5 stars

This company is incredibly efficient…

This company is incredibly efficient and repaired my car quickly and to a very high standard. Would not hesitate to recommend them.

July 24, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Melanie Baker,

We're happy to hear that our efficient service met your needs and that you were satisfied with the repair quality. Thank you for recommending us!

Fix Auto UK

Rated 5 out of 5 stars

Great business

Great staff, great quality work and a faster turnaround than expected.

July 23, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

James Abraham,

We appreciate your positive feedback! We're so glad to hear that you were pleased with our staff, the quality of work, and the quick turnaround.

Fix Auto UK

Rated 4 out of 5 stars

Great service

Great service, pleasant team and super swift.

July 18, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

David Isherwood,

We're so glad you had a positive experience with our team and that you were pleased with our prompt service. Thank you for your feedback!

Fix Auto UK

Rated 5 out of 5 stars

I've always had great experiences with…

I've always had great experiences with Fix Auto West Kensington and this time was no different. Great service and quality as always.

July 17, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Rasmus Andersen,

We appreciate you taking the time to share your consistent, positive experiences with us. We're very happy to hear that you are pleased with our service and quality.

Fix Auto UK

Rated 5 out of 5 stars

Outstanding in every way

It's not often that you come across a business as near to perfection as Fix Auto in West Kensington. This is the fourth time either my wife or I have had occasion to use them and I have yet to find a flaw in their service. Car was damaged on the Monday, insurance notified us to take it to Fix Auto the next day for examination. This was complete within 5 minutes. Parts arrived two days later - booked in for the following Monday. Job done by Monday evening. The car is handed back in 'as new' condition, right down to polished glass and gleaming tyres. Interior the same. I have now met just about their whole crew, from Aman and Hemal, the father and son franchisees, to the guys on the workshop floor; they all greet you with a smile and are so obviously determined to go above and beyond for their customers. Having your car damaged is a stressful occasion but Fix Auto West Kensingington almost - almost! - make one look forward to the next time it happens.

July 10, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Bob Smith,

We're happy to hear that your experiences with us have consistently been near perfection. It's great to know that our team's dedication to providing exceptional service and attention to detail made a positive impression. We appreciate your kind words.

Fix Auto UK

Rated 5 out of 5 stars

Amazing service.

Amazing service.

July 15, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Thank you for your kind words

Rated 5 out of 5 stars

Great and efficient service

Great and efficient service , repaired my vehicle quickly and great communication throughout

July 7, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Muna Ali,

We appreciate your 5-star review! We're delighted to hear that you received great and efficient service, with quick repairs and excellent communication.

Fix Auto UK

Rated 5 out of 5 stars

A Bumper Service

Excellent communication. Professional service. Excellent work carried out to the damage bumper. Work completed within a day. To finalise, my car had a great valet service. This company is definitely worth 5 stars.

July 8, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Marmax max,

We appreciate your 5-star review! We're happy to hear that you were satisfied with our communication, professional service, and the quality of the bumper repair. It's great to know you enjoyed the valet service, too.

Fix Auto UK

Rated 5 out of 5 stars

Fix car to high standards verry fast

Fix car to high standards verry fast

July 2, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Taylor Heatley,

We're happy we met your expectations with our fast, quality service. Thank you for your review!

Fix Auto UK

Rated 5 out of 5 stars

Excellent work

Excellent work, fast service and very friendly personnel

July 3, 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto West Kensington

Reynalo Rizon,

We're so glad to hear you were pleased with the quick turnaround, excellent work, and our friendly team. Thanks for your feedback!

Fix Auto UK

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